Ulasan Shanshui Fulihua Hotel (Jiangmen Station Branch)

Tanggapan dari Properti: Thank you so much for your kind words! It makes us extremely happy to hear that you enjoyed our hotel room. We hope your stay was comfortable and pleasant. Looking forward to your next visit. We'll always be here to provide you with excellent service!

Tanggapan dari Properti: Appreciate your positive feedback! Regarding the language issue, we're aware of its importance. We're planning to recruit staff proficient in English in the near future. Meanwhile, we have language translation tools available at the reception to assist you. Looking forward to seeing you again

Tanggapan dari Properti: Thank you for your review. We are sorry to hear that our breakfast did not meet your expectations. We will take your feedback seriously and work on improving the quality and variety of our breakfast offerings. Regarding the location, we understand that being far from the city centre may be a disadvantage for some guests. However, we do offer shuttle services to nearby attractions and public transportation hubs to make it easier for you to explore the city. We are glad that you liked our robot delivery service. This is one of the unique features of our hotel that we are proud of. We hope it added some convenience to your stay. Once again, thank you for your feedback. We look forward to welcoming you back in the future and providing you with a better experience.

Tanggapan dari Properti: We sincerely apologize for the inconvenience caused by the unpleasant smell in the toilet. We understand how this has affected your stay experience.Our hotel is designed with a focus on providing a comfortable and hygienic environment for all guests. We have a modern plumbing system in place which is regularly maintained. However, on rare occasions, due to factors such as changes in air pressure or the accumulation of debris in the city's main sewer line (which is beyond our immediate control), an odor may seep through the drains.We are taking immediate action to address this issue. Our maintenance team will conduct a thorough inspection and cleaning of the drainage system in your room, including using specialized cleaning agents and equipment to eliminate any potential sources of odor.We also have a unique ventilation system in the hotel, which is designed to constantly refresh the air in all rooms. In normal circumstances, this system helps to keep the air fresh and clean.Once again, we apologize for this inconvenience and thank you for bringing this matter to our attention. We hope to have the opportunity to serve you better during your next stay.

Tanggapan dari Properti: Dear guest, we are very happy to receive your praise! We are honored that the hotel's special facilities have won your favor. Regarding the problem that the washing machine lacks a drying function, we have included it in the optimization plan and will improve it later. Thank you again for your support and look forward to having a more perfect experience when you stay next time.

Tanggapan dari Properti: 感恩您的認可！您對酒店硬件設施和前台服務的稱讚，是對我們團隊最大的鼓勵。對於早餐種類不足，我們深感歉意。接下來，我們會深入調研，結合各地賓客口味偏好，豐富餐食種類，從熱菜到冷盤、從主食到甜品，全方位升級。希望再次迎接您時，能給您帶來全新的早餐驚喜，期待您再次下榻。

Tanggapan dari Properti: We are so pleased to see that you and your wife have had such a pleasant time here! The top floor room has a great view, a spacious bathtub, a quiet environment, thoughtful facilities, and convenient parking services. It is our honor to meet your needs. Your affirmation of the details of the experience makes us feel that all our efforts are meaningful. We look forward to your next visit with your wife. We will definitely prepare more surprises for you to continue this beauty!

Tanggapan dari Properti: I'm so happy to get your strong recommendation! Thank you very much for your recommendation and your trust in choosing our hotel. Xiao He at the front desk upgraded your room type in the hope of creating a more comfortable stay for you. It seems that he did it this time! Our hotel opened last year and has been committed to using smart technology and caring services to bring you a new experience. Free parking, spacious space, and smart whole house, every detail is our intention. The Year of the Snake is here, I wish you peace and happiness in the new year, and all the best! If you have any travel plans in the future, you are welcome to come back at any time, and we will definitely arrange a great stay experience for you!

Tanggapan dari Properti: Thank you so much for your continued support and trust! We are so happy to be loved by you and your family and children, and to give such a high evaluation! It is our job to provide enthusiastic service and solve problems. It is the greatest compliment to us to make you feel comfortable. We look forward to your next visit with your family. We will definitely prepare more considerate services for you. I wish you good luck in the Year of the Snake and all the best!

Tanggapan dari Properti: Your affirmation is the biggest motivation for us to move forward! We are very pleased that Xiao Zhou at the front desk can receive your praise, and he will also feel a great sense of accomplishment. Upgrading your room type is to add some warmth to your journey. Looking forward to your next visit, Xiao Zhou and all the staff are ready to welcome you with more considerate service, and make sure you feel as comfortable as at home!

Tanggapan dari Properti: We are so excited to be your first choice in Jiangmen! The rooms are designed for families with children, from new facilities to cleanliness and hygiene, to the thoughtful dry and wet separation design, all to give you and your baby a great experience. Knowing that you are satisfied, we feel very accomplished! Next time you come, we have prepared a little surprise, and we look forward to your visit again to start a new round of wonderful stay!

Tanggapan dari Properti: Thank you for your detailed and thoughtful sharing! Our hotel is located in the new urban area, hoping to bring you convenient transportation. It is close to Jiangmen Station, convenient for travel, and not far from surrounding attractions and food places, so you can start your journey easily. The full smart devices in the room are to create a comfortable and convenient stay experience for you. The surrounding facilities are still being improved, and we apologize for the inconvenience. We look forward to your visit again, and we will definitely work hard to do better to give you new surprises every time!

Tanggapan dari Properti: Thank you very much for your stay and review! We are very pleased to learn that you are satisfied with the hotel's convenient location, good hygiene, reasonable room layout and quiet environment. Regarding the problem of insufficient number of food delivery robots leading to long waiting time, we are really sorry for the inconvenience. We have realized this situation and are currently planning to add robots and optimize the food delivery process to strive to provide you and other guests with more efficient services. We look forward to your next visit, and we will definitely live up to your expectations!

Tanggapan dari Properti: We are very happy to see your comments, which are the best compliments for our efforts! We create a grand lobby, integrate comfortable fragrance, and carefully design and decorate to bring you a high-end luxury experience. Clean and tidy rooms, intelligent voice control system, welcome fruits, afternoon tea and other thoughtful services are all our sincerity. We feel so accomplished that you feel that the money is worth it! We look forward to your stay again, and we will definitely give you more surprises!