Ulasan Grand Durmaz Hotel

Super 💜💜💜 good

We booked two rooms online. The hotel was listed as a 4 star. I was hoping for stars. It didn't even match three stars. The rooms were listed as 20 m2. They weren't even 15 m2. We went into the room and had to lie down on the bed. The shower was clean but small. The weather was cold. The air conditioner didn't work, it was broken in both rooms. They said that the four rooms were connected by an air conditioner. It was late. We couldn't wake up the neighbor and had to spend the whole night under the blanket. I told them several times that the air conditioner wasn't working, they said they'd look into it now. They didn't fix it on time.

Traveling is very convenient, very close to the subway station, and there is a tram stop not far from the hotel door. It is really a good place to stay for fun. The breakfast menu is also very rich and can be recommended to relatives and friends.

Such a big joke in a fabulous location. Reception desk is non responsive. Absolutely no customer support. Intercom was not working in my room but they cudn't rectify it till I check'd out. Reported faulty AC to a housekeeping staff but he fled immediately. Lock in washroom door was faulty. It cannot be locked. Positives 1. Good Location for shopping and evening walk. 2. Nice spread for breakfast. 3. There is a spa centre attached to this property. This helps after a long travel. Negatives 1. Narrow road. Most of the pickup and drop vehicles wont come infront of this property. They all will stop at the nearest signal jn or in walkable distance. For check-in and out, we had to walk a bit carrying the luggages. 2.Cramped bath space. 3.No good restaurants nearby. I wudn't visit this place again or refer to anyone for sure.

I will never recommend this Hotel to anyone the manager and the owner are very very rude. The manager threat us if we don't pay for a socket, which i had lent from him with his permission that to for a night in emergency because we lost our socket which I bought from the him earlier, he threat us that if we don't pay him in our absence he will take our luggage. He didn't end here he disrespect us very badly and treated us like we are beggars that to for just 30 TL. He spoiled my nightout party. We didn't felt safe in this hotel. Request everyone not to choose this hotel we had really very very bad experience. Rooms are also very very small. There was no coordination from the hotel when we asked for some information about the city. Also when i asked for sewing kit from the reception the manager sent me broken sewing needle on request from another he said he don't have other i trusted him but i was shocked to see when other day I told a staff about the kit he immediately gave me 2 kit. Seriously this hotel doesn't provide a warm and safe environment for tourist.

They are not the nicest people. They Wanted to charge us extra for our 9 year old child because they were claiming that she should be counted as an adult. They Wanted 30 euros extra per night. We refused to pay and called destinia right away in front of them and as som as they saw us calling destinia they backed and said that its ok and We dont have to pay. They tried to get more money but didnt succeed. The only good thing is the location. But i Will NEVER go back to this hotel.

Hotel with smallest of rooms. Front desk guy is rude., especially if u cannot speak local language. Never ever as a tourist book this place, had a horrible experience. The whole Turkey experience was ruined by staying in this place for 2 days.

I like this hotel on several accounts: 1. Locationwise, it is central and easy to remember especially for tourist like me. 2. Small room yet complete what you need for and quality fixtures 3. Breakfast has variety of choices, plenty of local cuisine which I enjoyed a lot. 4. Friendly and helpful reception both at frontdesk and restaurant 5.I like tha restaurant has rooftop view. Nice to admire the sky in the morning. 6. Very clean. Suggestion: reading lamp

We stayed at the hotel for 2 days and were very pleased! Clean rooms, comfortable beds, very friendly and helpful staff. Conveniently located, good location, right next to the metro station and tram stop. Delicious breakfasts

The rooms are very small. The cleanliness of the room leaves something to be desired. There's a lot of dust under the bed, they haven't cleaned it in a while. The reception staff are very friendly and helpful. The breakfast had little fruit for the number of guests. It ends very quickly. The hotel is very close to the train line. Which takes you to the whole city.