Ulasan Hotel Kawaroku Her-Stage

Hotel Kawaroku I booked the Hotel Kawaroku after discovering they have a new tower and therefore it may be under-rated due to the older reviews. I stayed for 2 nights in a New Main Tower Single (High Floor). My room (1316, on the 13th - top floor) was one of 2 rooms that faced North. It had a nice view over the rooftop to the Seto inland sea. It was peaceful to see the ferries coming and going. The hotel’s location could not be more perfect - 14 min walk south-east of Takamatsu station and a 4-min walk to Hyugomachi bus stop where you can catch the Airport Limousine bus to Takamatsu Airport. It is located at the North end of the downtown shopping and restaurant district within the Katahara machi shopping arcade. The room was new, modern, with a nice modern Japanese decor, though small even by Japan standards. Even the toilet was compact. However it was a corner room with 2 large windows and was well laid out which made it feel less cramped. There was a long desk, and plenty of electrical outlets including 3 right on the headboard. The bed was very comfortable and there was a pillow room on 1F where you can choose from many different types, if you want an extra pillow The room came with breakfast which was a Japanese-style buffet served from 6:30-9am, with an egg/omelette station made to order. The public bath is very nice - gender-separated men’s and women’s facilities include an indoor bath, change room with lockers, tea dispenser (hot or cold), sauna, showers and wash stations. You have to bring your own towels and toiletries from your room (except body wash, shampoo and conditioner, which are supplied). The relaxation lounge on the same floor (2F) is amazing with 12 massage chairs (mixed gender) and 3 private chairs (women only). All are complimentary except for 2 special chairs in the mixed gender area. I used a translation app for most of my communications since I speak little Japanese and staff spoke little English. This is not a luxury hotel but it is very high quality and amazing value, especially given all the amenities. I would highly recommend staying in a New Main Tower room.

7月26日から１泊利用。 アーリーチェックインの取り扱いについて7月21日時点においてＨＰ等にも見当たらなかったため、ＨＰの問い合わせフォームより「金曜日に宿泊するのですが、早く着いた場合にアーリーチェックインは可能でしょうか？また、その場合の料金はいくらぐらいになるでしょうか？」と問い合わせた。 翌日の7月22日「ご予約ありがとうございます。アーリーチェックインは13時より可能でございますが１時間につき1200円頂いております。お気をつけてお越しくださいませ。フロント」と回答があった。 7月26日、13時45分頃ホテルに行き「アーリーチェックインをしたい」と申し出た。 フロントの女性より「アーリーチェックインは事前に連絡が必要なためできません。」と断られる。 時間を有効にしたいために事前に確認しているのにも関わらず断られた。 15時に再度チェックインの手続きを行うもウェルカムドリンクの説明、大浴場の場所や時間の説明、アメニティの説明、朝食会場や時間の説明、チェックアウトの時間や方法の説明等一切なかった。 今回４〜５回目の宿泊で、初めて新メインタワーに宿泊だったので、とても楽しみにしていたが、極めて不快な旅行となった。