Hilton Saigon

Ulasan Hilton Saigon

Hilton Saigon

11 Me Linh Square, District 1, Ho Chi Minh City, VietnamLihat Detail Hotel
Hilton Saigon
Hilton SaigonHilton SaigonHilton Saigon
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Kami Samakan Harga
1 malam

Ulasan Tamu tentang Hilton Saigon

9.1/10
Great
314 ulasan
Ulasan terverifikasi
Location9.3
Amenities9.0
Service8.9
Cleanliness9.3
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All reviews(314)
Positive reviews(302)
Reviews with photos/video(82)
Delicious breakfast(24)
Loved the view(23)
Awesome amenities(22)
Classy environment(13)
Well designed(8)
Large rooms(7)
Located downtown(7)
Perfect for business trips(6)
Negative reviews(12)
Anonymous User
King Room
Check-in Apr 2025
Business travelers
16 ulasan
10.0/10
Outstanding
Diposting pada 2 Mei 2025
Nice hotel with good service.
FALtravel
Executive King Room
Check-in Des 2024
Couples
12 ulasan
10.0/10
Outstanding
Diposting pada 5 Jan 2025
I recently stayed at the Hilton Saigon in District 1 and was thoroughly impressed. I chose an Executive Room with a view of the Saigon River, which was breathtaking. The room’s design, cleanliness, and spaciousness were exactly what I expect from Hilton’s classic excellence. The breakfast was delightful, offering a wide variety of options. Additionally, we needed something in the room and called the reception. Within 5 minutes, the staff arrived and resolved the issue promptly. This level of efficiency is rare, even in many 5-star hotels, where delays often occur. Hilton once again proved its iconic standard in this regard. The hotel is also very centrally located. Most historical sites are within walking distance, making it incredibly convenient for exploring the city. I only stayed for one night, but the experience was exceptional. I wish all hotels maintained this standard. I rate my stay 5 out of 5. Perfect for posting now! Let me know if anything else comes to mind.
Tanggapan dari Properti: Dear Fal,Thank you so much for taking the time to share your wonderful review! We’re thrilled to know you had a great experience at Hilton Saigon. Your feedback motivates us to keep delivering exceptional service. We will definitely share your kind words with the team.We look forward to welcoming you back soon!​​​​​​​Kind regards,Hilton Saigon
Anonymous User
King Premium Corner River View Room
Check-in Nov 2024
Couples
6 ulasan
10.0/10
Outstanding
Diposting pada 3 Jan 2025
Booked a room for our anniversary and the New Year firework view. Everything was amazing! The hotel even gave us a nice little surprise for our anniversary.
Tanggapan dari Properti: Dear valued guest,Thank you for choosing Hilton Saigon and for taking the time for your positive review! We’re delighted to see you enjoyed your stay and appreciate your feedback. We look forward to welcoming you back soon.Kind regards,Hilton Saigon
Anonymous User
King Room
Check-in Nov 2024
Business travelers
5 ulasan
9.0/10
Great
Diposting pada 11 Jan 2025
Good location, located in District 1 of Ho Chi Minh City. This is a new hotel, so the equipment is brand new. It is a new landmark of Ho Chi Minh. However, the training of service staff needs to be strengthened. I am a high-level member of Hilton, but the service staff did not take the initiative to ask me if I have a membership card at the beginning, which almost caused me to lose my rights.
Tanggapan dari Properti: Dear valued guest,Thank you for choosing Hilton Saigon and for taking the time for your review. We’re delighted to hear that you appreciated our prime location in District 1 and the modern facilities of our hotel. However, we sincerely regret that our service did not meet your expectations, especially regarding the recognition of your Hilton Honors membership. We truly value our loyal members, and your experience does not reflect the high standards we strive for. Your feedback will be shared with our team to ensure better training and a more seamless check-in experience in the future.We appreciate your loyalty and hope to have the opportunity to provide you with the exceptional Hilton service you deserve on your next visit.Kind regards,Hilton Saigon
tae yang
King Room
Check-in Mar 2025
Couples
1 ulasan
10.0/10
Outstanding
Diposting pada 6 Apr 2025
Great staff. Will be back again.
KADHIRVELAN
Premium King Suite With River View
Check-in Agt 2024
Business travelers
214 ulasan
10.0/10
Outstanding
Diposting pada 25 Sep 2024
Staff are experienced Maintain cleanliness Rooms cleaned well for our stay daily Thank you to all Staff
6/20
Tanggapan dari Properti: Dear Kadan,Thank you for choosing to stay at Hilton Saigon and for taking the time to leave us a positive review.We are thrilled to know that you enjoyed the stay, and we appreciate you sharing your impressions of the room cleanliness as well as service of the team that all met your expectations.It was lovely having you with us, and we look forward to welcoming you back for another memorable stay.Best regards,Hilton Saigon
Ryan
King Room
Check-in Sep 2024
Couples
6 ulasan
8.0/10
Very Good
Diposting pada 2 Nov 2024
Booked a king room with city view and was given a room with a red building , was told that this is the king room . I was unhappy , made a complaint and the front desk manager(31OCT at 230pm) was not friendly but agree to a change, but always told to give them an hour to prepare the room. So the check in was delayed to 330. But when we went back around 5pm, they gave us the same room lower floor with the same view. Made a complaint again and the duty manager of the hotel came down very quickly like 10mins and agree to help us change to hotel Room with a city view which is the second picture . The front desk manager Anna who toolemovee the unfriendly colleague was good and make very good effort the assist me and update me on the room change. The manager of the night was effective and made the change for us . Overall average experience because given the incorrect allocation of room due to non alignment of room description between Hilton and trip.com
Tanggapan dari Properti: Dear Ryan,Thank you for sharing your detailed feedback with us. We’re truly sorry to hear about the initial challenges you encountered with your room allocation and the delayed check-in experience. It’s disappointing that the city view you booked wasn’t initially provided, and we apologize for any inconvenience this caused.Your comments regarding our team’s responsiveness are valued, and we’ll continue to improve our room allocation process and communication with third-party booking platforms to prevent similar experiences.Thank you once again for your patience and for giving us the opportunity to resolve the situation during your stay. We look forward to welcoming you back in the future and providing a flawless experience from start to finish.Kind regards,Hilton Saigon
Lee Xiao long
King Premium Corner River View Room
Check-in Mar 2025
Business travelers
16 ulasan
4.5/10
Diposting pada 27 Apr 2025
Worst ever bussines hotel except the room all no high class no computer all over the hotel and worst is the. Attiude and unwilling from stuff to help u Go please another this hotel no worth wash. Disgrace
WUUUUUUUU
King Premium Corner River View Room
Check-in Nov 2024
Solo travelers
2 ulasan
10.0/10
Outstanding
Diposting pada 23 Des 2024
Amazing place to play. Beautiful river view. Spacious room.
Tanggapan dari Properti: Dear Wu,Thank you for choosing Hilton Saigon and for taking the time for your positive review! We’re delighted to see you enjoyed your stay and appreciate your feedback. We look forward to welcoming you back soon.Warm regards,Hilton Saigon
Francesco Lab
King Room
Check-in Mar 2025
Travel with friends
38 ulasan
10.0/10
Outstanding
Diposting pada 27 Apr 2025
Top hotel in the amazing location in the center of Saigon.... With river view... One of the best hotel of the city
meow_littlecat
King Room
Check-in Feb 2025
Business travelers
20 ulasan
10.0/10
Outstanding
Diposting pada 11 Mar 2025
I recently stayed at the Hilton Saigon Hotel during a business trip, and I couldn’t be more pleased with my experience. From the moment I arrived, the staff was incredibly welcoming and attentive, ensuring a smooth check-in process. The room was spacious, impeccably clean, and offered a stunning view of the city. The hotel’s amenities were top-notch, particularly the fitness center and the rooftop pool, which provided a perfect way to unwind after a busy day. The breakfast buffet was diverse and delicious, catering to a variety of tastes and dietary needs. Overall, my stay at the Hilton Saigon Hotel was outstanding, and I highly recommend it to anyone visiting the city, whether for business or leisure.
Tanggapan dari Properti: Dear Valued Guest, Thank you so much for your wonderful feedback! We are thrilled to hear that you had such a positive experience during your recent stay at Hilton Saigon Hotel. It’s fantastic to know that our staff made a great first impression with their welcoming and attentive service. We’re also delighted you enjoyed the spacious room with a beautiful city view, as well as the amenities like our fitness center and rooftop pool. It’s always rewarding to hear that our breakfast offerings met your expectations. We truly appreciate your recommendation and hope to welcome you back for another memorable stay, whether for business or leisure. Safe travels!Kind regards,Hilton Saigon
Hasan
King Room With City View
Check-in Mar 2025
Couples
16 ulasan
8.0/10
Very Good
Diposting pada 2 Mei 2025
Good hotel probably one of the best in HCM. Hotel facilities need more attention.
Axe L
King Room
Check-in Feb 2025
Couples
7 ulasan
10.0/10
Outstanding
Diposting pada 6 Mar 2025
Great location and friendly staff! One suggestion is for the laundry team to be more transparent if any damage occurs during washing. I appreciate that the team took responsibility and resolved the issue by stitching a brand-new top for me. Thank you!
Tanggapan dari Properti: Dear Axe,Thank you for your kind words about hotel location and service of the team! We’re glad to hear that the issue with your laundry was resolved to your satisfaction and appreciate your suggestion for for further clarification of the process, we’ll certainly take this into account to improve our service.We hope to welcome you back for another wonderful stay.Kind regards,Hilton Saigon
Linda Goes Digital
Deluxe King Room With River View
Check-in Jul 2024
Couples
2 ulasan
9.5/10
Amazing
Diposting pada 25 Agt 2024
Absolutely superb stay with The Hilton Saigon as my husband and I were celebrating our wedding anniversary. Highly recommend and definitely will be back again :)
Guest User
King Premium Corner River View Room
Check-in Agt 2024
Business travelers
1 ulasan
8.5/10
Very Good
Diposting pada 7 Nov 2024
Good location, new hotel recently opened and good service and amenities
Tanggapan dari Properti: Dear Valued Guest,Thank you very much for taking the time to share your experience following your stay with us. We are delighted to hear that you enjoyed the stay and we are looking forward to welcoming you again.Kind regards,Hilton Saigon