Ocean Heights View Hotel

Overall we enjoyed our stay here. It was our first holiday with our little 8 month old girl who was a massive hit with all of the staff, especially the restaurant staff! They would interact with her every time they seen her and even had cuddles with her which was brilliant. Big thank you to Muskan and the rest of the restaurant team. All of the staff were friendly and get to know you. The room..our room was one of the dated ones which was a bit of a surprise after seeing how nice the modern rooms were and that is what we were expecting. Not to worry, it served its purpose and we didn’t spend much time in it. Beds were comfortable and the air con helped. The cocktails were a shambles, all had Ouzo or Raki which was not to our taste at all. When paying for all inclusive, you expect more options with vodka being a massive miss. I overheard one of the animation team telling another guest that they don’t serve vodka on the all inclusive because of issues with people drinking too much around the pool during the day. The pool area was very nice and there was always plenty of space on the sunbeds. The food was okay with some nights being much better than others but you expect that with all inclusive. We were the only British in the hotel with it mainly being French or Polish. This didn’t affect us. Overall, it was a great holiday and we would recommend to others. Thank you for a great stay

Overall, I liked the stay at this hotel. Simple but comfortable hotel rooms. The food is delicious and fresh. Every day a new entertainment program in the evening. The staff is friendly. The pools are clean. Everything is beautiful and cozy. I recommend to visit!

Very friendly atmosphere with a lot of great activities daily for all age groups. Wide variety of foods and great entertainment from group animations. Room slightly dated but no issues. Car rental available and beach walkable distance from hotel.

The pool area of this hotel is the best feature.. very beautiful. Lots of pools to choose from and plenty of sun loungers. Pool area was more like what you would expect in a 5 star hotel. Plenty of activities provided by the animation team, who were very friendly. We were the only English in the resort so they were keen to practise their English. Lovely sunset views. Food was good.. a nice range although the flies were very bad as well as the stray cats. We were relocated here after our original hotel was not available. We arrived at 3am in the morning and shown to our room. As we had booked all inclusive, we expected there to be water in the room but there was not. The room was very small and very basic and had a double bed. I was travelling with my mother and wanted a twin bed and the room was also up a number of flights of stairs which wasn’t ideal as my mum has mobility issues. They moved us rooms the next day into the main building. This was better as it was larger but still very basic. The all inclusive drinks were disappointing- local spirits means just that - Raki, ouzo and vermouths. I would have expected locally branded vodka, gin, etc. These were available at an additional charge. White wine was ok. The hotel is not close to any other amenities eg beach, restaurants and bars. There is a shuttle bus to the beach but times are very limited.

very nice hotel, especially for that price, food was pretty okay, views for the sea was amazing with beautiful sunsets, staff was very helpful and they provided a lot of nice activities so you could choose if you want to stay a day by the pool or participate in those activities

It was my first time in Crete. I travelled with my girlfriend and one more couple. The rooms was close to each other, clean and the view was amazing especially between the sunset time. We had a very relaxing holidays by the new pools which by the way were amazing. Furthermore, the food was very good and delicious for any kind of taste. In the end, the staff was very kind and the animation very active. Next year we Hope to see again Mr Michael in the service who was always very kind and helpful with us.