Atlantic Hotel Heidelberg

Ulasan Atlantic Hotel Heidelberg

Atlantic Hotel Heidelberg

Europapl. 1, Heidelberg, 69115, GermanyLihat Detail Hotel
Atlantic Hotel Heidelberg
Atlantic Hotel HeidelbergAtlantic Hotel HeidelbergAtlantic Hotel Heidelberg
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Kami Samakan Harga
1 malam

Ulasan Tamu tentang Atlantic Hotel Heidelberg

8.6/10
Luar Biasa
63 ulasan
Ulasan terverifikasi
Lokasi8.5
Fasilitas8.8
Layanan8.5
Kebersihan8.7
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Semua ulasan(63)
Ulasan positif(12)
Ulasan dengan foto/video(3)
Pengguna Anonim
Comfort Room
Check-in Okt 2024
Bisnis
5 ulasan
10.0/10
Fantastis
Diposting pada 20 Nov 2024
The hotel is well located, new, modern. The room is very clean, big enough and very beautiful design furniture. I did not try SPA and fitness center but they look very good.
Terjemahkan
Tamu
Comfort Room
Check-in Apr 2025
Pasangan
2 ulasan
7.5/10
Diposting pada 19 Mei 2025
One of the toiletries was given with broken seal,it has been used.and bed had some dirt found.
Terjemahkan
Tanggapan dari Properti: Thank you for your feedback, and we sincerely apologize for the issues you encountered with the toiletries and cleanliness. This is certainly not the standard we aim for, and we will address it with our team to ensure it doesn’t happen again. We appreciate your understanding and hope to welcome you back for a better experience.Best regards,Janina Rausch, Reception Manager & the team at ATLANTIC Hotel Heidelberg
WKris
Comfort Room
Check-in Mar 2025
Bisnis
1 ulasan
9.5/10
Menakjubkan
Diposting pada 26 Apr 2025
Breakfast: Amazing food, view from breakfast was the highlight Room: Stayed for several nights, had sparkling water free bottle for first day, but water was not provided for the remaining days. I ended up boiling water with the coffee machine and had water with coffee taste for those days, because there were no kettles. If you like coffee, this would perfect though. Overall, would still highly recommend the hotel despite the "coffee water". Noise: Very quiet and peaceful. I noted some comments said it was loud, but I couldn't hear any train sound. Great for business trip.
Terjemahkan
Tanggapan dari Properti: Dear W‍K‍r‍i‍s ,thank you for your feedback. We're glad you enjoyed the breakfast and the peaceful atmosphere. We appreciate your comments about the coffee machine and will take them into consideration as we work to improve our service. Please note that complimentary water is provided on the day of arrival, and after that, you can find water available at the FO Shop, Deli, or the bar for a fee. We look forward to welcoming you back soon.Best regards,Janina Rausch, reception manager & the team from the ATLANTIC Hotel Heidelberg
Tamu
Comfort Room
Check-in Des 2024
Pasangan
4 ulasan
7.0/10
Diposting pada 25 Jan 2025
new hotel high quality good restaurant nice saunas and fitness. unfortunately reception service and cleaning service very unprofessional
Terjemahkan
Tanggapan dari Properti: Thank you for your feedback. We're glad to hear you enjoyed the hotel's modern design, restaurant, and wellness area. We’re sorry to hear that the reception and cleaning service did not meet your expectations. Your comments are important to us and will help us improve. We hope to welcome you again for a better experience.Best regards,Janina Rausch, reception manager & the team from the ATLANTIC Hotel Heidelberg
Tamu
Studio
Check-in Sep 2024
Keluarga
1 ulasan
7.5/10
Diposting pada 1 Nov 2024
It’s quite good that the hotel is very near the train station.
Terjemahkan
Tamu
Kamar Superior
Check-in Nov 2024
Bisnis
1 ulasan
8.5/10
Luar Biasa
Diposting pada 11 Des 2024
Not supportive of people with food allergies.
Terjemahkan
I am Travel Lover
Comfort Room
Check-in Apr 2025
Keluarga
12 ulasan
8.5/10
Luar Biasa
Diposting pada 22 Mei 2025
酒店在火車站旁邊 乘搭火車到海德堡,住在這裡很方便。 但酒店距離老城區有點距離, 坐公交車有點麻煩。 但是酒店式絕對的四星級 很新/乾淨明亮 房間也比較大 空氣很好 值得說是他的早餐十分十分之捧👍
Terjemahkan
Tanggapan dari Properti: Dear I‍ ‍a‍m‍ ‍T‍r‍a‍v‍e‍l‍ ‍L‍o‍v‍,thank you for your detailed review. We’re glad to hear that you enjoyed your stay. We look forward to welcoming you back soon.Best regards,Janina Rausch, Reception Manager & the team at ATLANTIC Hotel Heidelberg
Sternblitz
Comfort Room
Check-in Feb 2025
Pasangan
1 ulasan
8.0/10
Luar Biasa
Diposting pada 27 Mar 2025
Tout était presque parfait à l’exception des personnels du service du petit dernier n’étaient pas sympathiques et pas serviables. Le hammam ne fonctionnait pas ou ne chauffait pas. Le service du dîner est impeccable et les personnels sont adorables en plus les plats sont excellents.
Terjemahkan
Tanggapan dari Properti: Dear Sternblitz, thank you for your feedback. We're delighted to hear that you enjoyed the dinner. We're truly sorry that your experience at breakfast and with the hammam did not meet expectations. Please don’t hesitate to speak to our reception team during your stay, we’re always happy to help. We hope to welcome you again soon.Best regardsJanina Rausch, reception manager & the team from the ATLANTIC Hotel Heidelberg
Tamu
Comfort Room
Check-in Mei 2024
Bisnis
15 ulasan
9.0/10
Sangat Baik
Diposting pada 6 Jun 2024
挺好的很新,就在火車站一起走路幾分鐘 距離海德堡老城需要打車幾分鐘 交通便捷
Terjemahkan
Tamu
Studio
Check-in Feb 2025
Keluarga
1 ulasan
10.0/10
Fantastis
Diposting pada 3 Apr 2025
Alles super
Terjemahkan
Tanggapan dari Properti: Vielen Dank für Ihr tolles Feedback. Es freut uns sehr, dass Ihnen alles so gut gefallen hat. Wir hoffen, Sie bald wieder bei uns begrüßen zu dürfen.Herzliche GrüßeJanina Rausch, Empfangsleitung & das Team vom ATLANTIC Hotel Heidelberg
Tamu
Comfort Room
Check-in Sep 2024
Pasangan
1 ulasan
10.0/10
Fantastis
Diposting pada 27 Okt 2024
Alles top
Terjemahkan
Tamu
Kamar Superior
Check-in Apr 2024
Bisnis
1 ulasan
10.0/10
Fantastis
Diposting pada 16 Jul 2024
房間情況不錯
Terjemahkan