Untuk memastikan keaslian rating yang ditampilkan, kami tidak hanya menghitung rata-rata nilainya, tetapi juga mempertimbangkan kredibilitas ulasan dan tanggal menginap tamu untuk menentukan rating final.
Ulasan terverifikasi
Location8.6
Amenities8.4
Service8.6
Cleanliness8.7
Filter berdasarkan:
Urutkan berdasarkan:
All reviews(959)
Positive reviews(879)
Reviews with photos/video(206)
Great location(228)
Convenient location(207)
Convenient parking(137)
Friendly front desk staff(74)
Easy to get around(51)
Quiet & comfortable(42)
Shower difficult to use(19)
Large bathroom(13)
Negative reviews(80)
YOW
Parent-child Family Room
Menginap di Okt 2024
Family
15 ulasan
10.0/10
Outstanding
Diposting pada 7 Des 2024
The hotel is conveniently located about 5 minutes from the pedestrian street, away from the crowd and 10minutes walk from 红专街 for local breakfast. Very helpful counter staff who will assist you and provide good information on meals option and places to visit.
Tanggapan dari Properti: 十分感謝您對凱瑞酒店的喜愛,帶着您的信任和認可,我們相信每一天都會有美好的事情發生。凱瑞酒店人始終堅信在追求品質的道路上沒有終點,再次感謝您給予的好評,期待您的下次光臨,祝您生活愉快!
Anonymous User
Comfy Family Room
Menginap di Sep 2023
Family
6 ulasan
9.5/10
Amazing
Diposting pada 14 Okt 2023
Great for 1 night stay, closed to sightseeings, cafes and shopping mall
Tanggapan dari Properti: Dear guest, thank you very much for your evaluation and recognition. It is an honor for all the staff of Harbin Kairui Hotel to provide you with services. We look forward to your next visit and provide you with better services. I wish you a happy life. !
Jingye
Executive Standard Room
Menginap di Des 2023
Travel with friends
2 ulasan
7.0/10
Diposting pada 17 Jan 2024
Fantastic location, super close to everything. The room itself was on the smaller end with a above-average sized bathroom. The free unlimited milk tea in the lobby was very tasty and warmed us up in the freezing weather.
Main issue was the cleanliness - we had to ask for the sink to be properly wiped and there were stains across the bath tub. Also a piece of plastic wrapping from the previous guest was left on the bed frame (assuming cleaners missed it).
Overall solid for the price but be careful of the cleanliness.
Tanggapan dari Properti: Hello dear guests! Thank you very much for choosing Kairui Boutique Hotel! We sincerely apologize for not being able to bring you a satisfactory check-in experience. Regarding your room hygiene issues, we have reported them to the hotel leadership as soon as possible. The hotel attaches great importance to your suggestions this time, and we will strengthen the supervision of the guest room staff. Training, I hope you will always supervise us, and at the same time, I hope you can give us another opportunity to make up for your service so that you can see our changes. Wish you a happy life! All the best!
SeanyBeMe
Deluxe Double Room
Menginap di Nov 2023
Travel with friends
4 ulasan
9.0/10
Great
Diposting pada 20 Des 2023
The hotel is in a great spot near everything. Can walk to shops and dinning. Clean warm room; tv only has Chinese channels so foreigners might be upset by that.
Tanggapan dari Properti: 非常感謝額您在百忙之中抽出時間對入住體驗做出真誠的點評。用心服務每一位客人,讓每一位客人賓至如歸,住的開心,住的滿意是我們應做的事情。能過得到您的滿意與誇獎,我們非常榮幸.期待您與凱瑞酒店的再次相遇!
Guest User
Parent-child Family Room
Menginap di Nov 2023
Family
1 ulasan
10.0/10
Outstanding
Diposting pada 31 Des 2023
The staff are very helpful although we communicate through google translate 😁
Tanggapan dari Properti: Thank you very much for taking the time out of your busy schedule to leave a sincere review of your stay experience. Serving every guest with heart, making every guest feel at home, happy and satisfied with their stay is what we should do. We are very honored to receive your satisfaction and praise. We look forward to seeing you again at Kairui Hotel!
OliverB
Deluxe Double Room
Menginap di Okt 2023
Travel with friends
2 ulasan
9.5/10
Amazing
Diposting pada 12 Nov 2023
The room was clean and the bed quite big.
Not far from the river and the central street.
Tanggapan dari Properti: Thank you very much for taking the time out of your busy schedule to leave a sincere review of your stay experience. Serving every guest with heart, making every guest feel at home, happy and satisfied with their stay is what we should do. We are very honored to receive your satisfaction and praise. We look forward to seeing you again at Kairui Hotel!
Guest User
Executive Double Room
Menginap di Des 2023
Couples
12 ulasan
10.0/10
Outstanding
Diposting pada 29 Jan 2024
Perfect location and good structure of the hotel.
Tanggapan dari Properti: 十分感謝您對凱瑞酒店的喜愛,帶着您的信任和認可,我們相信每一天都會有美好的事情發生。凱瑞酒店人始終堅信在追求品質的道路上沒有終點,再次感謝您給予的好評,期待您的下次光臨,祝您生活愉快!
Anonymous User
Executive Standard Room
Menginap di Nov 2022
Travel with friends
42 ulasan
9.0/10
Great
Diposting pada 31 Des 2022
Location was outstanding - the hotel was great value for where it was. Service was fine, and the room was warm. Nothing special, but did the job just fine!
Tanggapan dari Properti: 尊敬的賓客您好,非常感謝您的評價和認可,能為您提供服務也是哈爾濱凱瑞酒店全體員工的榮幸,我們期盼您下次的到來,為您提供更優質的服務,祝您生活愉快!
Shencaifeiyang01
Business Double Room
Menginap di Jan 2025
Business travelers
4 ulasan
10.0/10
Outstanding
Diposting pada 22 Feb 2025
We booked two rooms, one for the child with a big bed, and one for my wife and I. The room was nice, the service was good, and it was very close to Central Street, about 300 meters away. The front desk also upgraded the room for free, which was almost 40 square meters. There is a private parking lot in the backyard, no reservation is required, and there are enough parking spaces.
Teks AsliTerjemahkan dengan Google
Tanggapan dari Properti: 您的好評是對我們最大的鼓勵,願每天都能帶給您這樣的好心情!
Guest User
Executive Standard Room
Menginap di Des 2024
Family
3 ulasan
10.0/10
Outstanding
Diposting pada 14 Jan 2025
Very unexpected, very amazing hotel. Seeing that I have two children, I was given an upgraded family room for free. The family room is really big.
Teks AsliTerjemahkan dengan Google
Tanggapan dari Properti: Thank you very much for taking the time out of your busy schedule to leave a sincere review of your stay. Serving every guest with heart and making every guest feel at home, happy and satisfied with their stay is what we should do. We are very honored to receive your satisfaction and praise. We look forward to meeting you again at Kairui Hotel!
KK & LIANG
Deluxe Double Room
Menginap di Nov 2024
Family
13 ulasan
7.0/10
Diposting pada 12 Des 2024
The hotel service is OK, but the facilities are not perfect. After using the bathtub once, they came to tell us that there was a water leak downstairs and they were repairing it in our room, so we couldn't use the bathtub. It's really bad. It's so old and they didn't renovate it. If there is a next time, I hope this problem won't happen again. Thank you
Teks AsliTerjemahkan dengan Google
Tanggapan dari Properti: Dear guest: Hello, we are glad to see your recognition of our work. With your trust, we will continue to make progress and be ready to provide every guest with quality service. We are sorry that your stay experience has been affected by other factors. We hope you can give us another chance. We will make adjustments in time and look forward to your visit again.
Jane 4905
Business Double Room
Menginap di Nov 2024
Travel with friends
1 ulasan
10.0/10
Outstanding
Diposting pada 19 Des 2024
The service attitude is very good, the hygiene is very clean, and the staff are very enthusiastic
Teks AsliTerjemahkan dengan Google
Tanggapan dari Properti: Hello dear guests! In this season of recovery, we are honored to welcome you to Kairui Hotel! I’m also looking forward to seeing you again next time! I believe it won’t be too far! All the staff of Kairui Hotel are looking forward to your stay again! Wish you all the best! The future is bright! Happy family!
Anonymous User
Deluxe Standard Room
Menginap di Sep 2024
Couples
4 ulasan
8.5/10
Very Good
Diposting pada 22 Okt 2024
It was helpful that we were able to check in earlier than scheduled, but cleaning had not been completed and there was trash on the floor. The same was true of the large bathtub that I was looking forward to, as there were hairs from previous guests and even bugs in it, so I gave up on taking a bath. And the most disappointing thing was that they refused to arrange a taxi to take us back to the airport. I was shocked by this response as there was no local mobile phone number and the pick-up app was not available.
On the other hand, the location was very good, there was a refrigerator in the room and the bed was spacious and comfortable. It was kind of them to allow us to change rooms during consecutive nights.
Teks AsliTerjemahkan dengan Google
Tanggapan dari Properti: Thank you very much for your love for Kairui Hotel. With your trust and recognition, we believe that wonderful things will happen every day. Kairui Hotel people always believe that there is no end in the pursuit of quality. Thank you again for your praise. We look forward to your next visit and wish you a happy life!
Guest User
Executive Double Room
Menginap di Sep 2024
Travel with friends
7 ulasan
10.0/10
Outstanding
Diposting pada 19 Okt 2024
The room is very clean. It is a new hotel this year. The owner is very nice and upgraded my room. I will stay here again in January next year.
Teks AsliTerjemahkan dengan Google
Tanggapan dari Properti: Thank you very much for your love for Kairui Hotel. With your trust and recognition, we believe that good things will happen every day. Kairui Hotel people always believe that there is no end in the pursuit of quality. Thank you again for your praise. We look forward to your next visit and wish you a happy life!
Guest User
Deluxe Double Room
Menginap di Sep 2024
Couples
3 ulasan
3.5/10
Diposting pada 8 Okt 2024
Not very satisfied, the facilities are old, the decoration should be many years ago, there is no feeling of comfort and cleanliness. The deluxe king room is not luxurious, really not as good as the economy hotel, the price is still relatively high. At the end of the holiday, it costs 400 plus, the price does not match the quality! The bed is 2.4 wide but not long, it seems that the bed is placed upside down. I stayed for only one day and checked out!
Teks AsliTerjemahkan dengan Google
Tanggapan dari Properti: Dear guest: Hello, we are glad to see your recognition of our work. With your trust, we will continue to make progress and be ready to provide every guest with quality service. We are sorry that your stay experience has been affected by other factors. We hope you can give us another chance. We will make adjustments in time and look forward to your visit again.