Cresta Oasis Hotel

Hotel catered to the extra requests I made with no additional cost which was lovely. They the process run smoothly. Will definitely go back.

I was impressed by the food quality and variety, especially the emphasis on traditional meals. The restaurant staff were friendly and welcoming, thereby adding my appetite and I always looked forward to go to the restaurant. The hotel is located conveniently to the city centre business district. The room provided all the comfort I needed after the stressful business engagements in the conference rooms. Cleanliness was superb. I really appreciated the smiling culture and friendliness of staff, customer service is very good and the team was very responsive to our needs and queries. While customer service was spot-on, I would single out my unpleasant check-in experience. The room key (for room 272) was a duplicate key since there was another occupant in that same room on opening. How it opened from outside when there was already an occupant inside remains a mystery to me. However alert staff resolved this and I was relocated and given room 172. If this mix-up can be avoided in the future. Overall, the facilities and the experiences represent excellent value for money.

My business trip and stay at cresta was fantastic. I enjoyed the quietness of the place, Not forgetting the room service and packed breakfast. I liked warm bath. Cheerful staff was everywhere at the reception, restaurant, room tenders.