Ulasan InterContinental Hanoi Westlake

Pemandangan menakjubkan Staf yang ramah Lokasi yang bagus Wi-Fi yang bagus Makanan yang lezat

Hotel resor. Sangat bersih dan rapi. Ada kolam renang di sekitar hotel. Sarapannya banyak variasi. Satu-satunya kekurangannya adalah tempat tidurnya sangat kecil.

Fasilitasnya agak tua, tetapi pemandangan dan sarapannya sepadan.

Bahasa Indonesia: Menginap yang luar biasa di hotel, yang berada di danau, di atas air. Layanannya hebat dan stafnya sangat membantu. Kamar-kamarnya bersih dan didekorasi dengan indah. Kami menyukai sarapannya, yang memiliki beragam makanan. Satu-satunya kekurangan yang dapat saya sebutkan dan harus diperhatikan oleh para tamu adalah ketika kami berangkat ke bandara, hujan turun dan saya tidak dapat menemukan taksi Grab. Bell boy menawarkan untuk memanggil taksi, yang listrik, yang mengejutkan saya tiba dalam waktu 40 detik (jelas berdiri di dekat hotel). Dia menunjukkan kepada saya harganya lebih dari 400 ribu dan mengatakan tambahan 20 untuk biaya bandara atau sesuatu. Ketika kami tiba di bandara, pengemudi meminta tambahan 300.000vnd yang menyatakan saya harus membayar untuk hujan! Ini adalah harga yang setara dengan satu perjalanan dari hotel. Kami akhirnya membayar 740.000vnd yang sangat mahal. Jadi sepertinya bell boy menjalankan operasi taksi untuk menipu para tamu, karena pastinya dia mengenal pengemudi dan dia memanggilnya untuk kami. Pastikan Anda menyediakan waktu yang cukup untuk mendapatkan taksi argo yang sesuai.

great service, nice views. Valuable price, will come back again.

Very good stay in Hanoi for business and family travel. Good service and breakfast.

Our recent 2-day escape to the Intercontinental Hanoi Westlake (October 4-6, 2025) was an absolute delight, leaving us thoroughly impressed. The excellent service set a high standard that continued throughout our stay. Our room was wonderfully spacious, providing a comfortable and luxurious sanctuary after a day of exploration. The buffet breakfast was a true highlight, a fantastic variety from authentic local Vietnamese dishes to delightful Korean options and classic Western menu– a perfect start to each day. Evenings were magical, especially at the Sunset Bar. We were incredibly fortunate to have clear weather, allowing us to witness breathtaking sunsets over the West Lake from what truly is the best vantage point. It was an unforgettable experience. We also enjoyed a memorable dinner at the hotel Cafe Du Lac Restaurant, where the staff were not only attentive but also generously shared fascinating insights about Hanoi, adding a personal touch to our dining experience. We highly recommend it for anyone seeking an exceptional stay in Hanoi.

The hotel room is spacious and comfy, with a air purifier and a huge walk-in closet. The service is nice and the breakfast is of a wide of variety of food. Spent 3 nights and it was just perfect.

The overwater lake view was interesting as the hotel is suspended above the water. Great and unique views. Breakfast was fantastic. Room was also great and clean. The property is large so you will need to use their golf cart drivers to take you to your room or lobby if it is raining heavy. They were very quick.

The hotel is very good locations and many facilities such as fitness restaurants.

It is a good stay and beautiful environment, especially at night vision

Beautiful hotel with wonderful staff. Breakfast had a great selection!

I recommended this hotel for anyone who wants to visit Vietnam (Hanoi) , every thing is great: location near the hotspot area, breakfast is good, WiFi is available anywhere at the hotel, all staff are friendly and welcoming. Big thanks for Dao Abu ( Travel Desk) who helped me to book my flight and my trip to Halong Bay.

It has a fantastic view from the room, room is very comfortable. Definitely will return the next time.