Ulasan La Sinfonia Majesty Hotel and Spa

Tidak puas. Meskipun kami mendapat peningkatan kamar ke kamar yang jauh lebih besar saat tiba, kamar terasa lengket dan tidak bersih setelah digunakan. Kasurnya gatal, dan sarapannya mengerikan. Tidak sepadan dengan harga kamar yang tinggi. Setelah check-out, saya kehilangan kaos pink, dan hotel mengklaim mereka tidak dapat menemukannya, padahal baru beberapa jam berlalu. Saya sangat marah!!! Jangan pernah memesan di hotel ini!

Hotelnya terlihat gelap dan menyeramkan. Pihak manajemen tidak membantu. Pikirkan baik-baik sebelum memesan.

Saya tidak merekomendasikan menginap di hotel ini! Seorang anggota staf mencoba masuk ke kamar saya pagi-pagi sekali tanpa izin, yang membuat saya merasa sangat tidak aman. Jadi saya ingin membatalkan pemesanan saya untuk malam berikutnya, tetapi hotel menolak untuk memberi saya pengembalian dana!

Waktu check-out kamar wajib tepat pukul 12:00 siang; melebihi waktu check-out satu jam akan dikenakan denda 4,5 juta VND. Merokok di dalam kamar dikenakan denda 5 juta VND. Biaya menginap saya lebih dari 800 RMB per malam, dan kedua denda tersebut berjumlah sekitar 3000 RMB. Ulasan yang mengerikan; saya tidak akan pernah kembali.

A cosy small boutique hotel in the Old Quarter of Hanoi, just a few minutes walk to Hoan Kiem Lake. The staff was attentive and helpful, the room was big enough and quiet although just next to the street, and the bed was comfortable for a good rest. Breakfast was included, the variety of items for buffet was sufficient, and there were also eggs and noodles made to order. Overall it is worth the price paid.

Enjoyed my stay very much! The hotel has beautiful interiors, excellent facilities, and a cozy atmosphere. The staff were friendly, professional, and always willing to help. They even provided maps and recommended great places to visit and delicious local food, which made my trip even more enjoyable. Service was excellent throughout my stay, and everything was well maintained. I would definitely stay here again and highly recommend it to anyone visiting. Thank you for the wonderful hospitality! ❤️

Nice hotel, the breakfast is good to combine the buffet and set manual that cause me full

I had an amazing stay at this hotel. Everything from the location to the staff and overall service was excellent. The staff were very friendly, helpful, and always welcoming. What impressed me the most was their kindness during my travel schedule. I had requested breakfast earlier than their usual timing without expecting much, but they truly surprised me by preparing a wonderful breakfast parcel for me. It was such a thoughtful gesture and showed how much they care about their guests. The stay was comfortable, the service was outstanding, and the location was perfect for travelers. Highly recommended, and I would definitely stay here again.

Great service, good breakfast, but hygiene in the room.not satisfying with mold on the ceiling in several areas

Great hotel , friendly staffs, good location , easy to walk out go around the lake and find many good restaurants .

My recent stay at La Sinfonia Majesty Hotel and Spa in Hanoi was truly unforgettable, and what made it exceptional was the top-notch, deeply personal service. From the moment we arrived, we were warmly welcomed by Ms. Linh at reception. What stood out to me was that she didn’t just process our check-in — she invited us to sit down comfortably and personally came over to explain everything. She shared insights about Vietnamese culture, introduced key attractions, and thoughtfully recommended places for us to visit, knowing it was our first time in Hanoi. It felt less like a hotel check-in and more like being welcomed by a local friend. The experience became even more meaningful during check-out. While we were waiting for our cab, Ms. Linh went the extra mile by stepping outside with us. She gifted us a beautiful souvenir — a pair of birds symbolizing a couple — and took the time to explain its meaning. It was such a thoughtful and touching gesture. She even personally escorted us from the lobby all the way to our Grab taxi to the airport. I have honestly never experienced this level of care and attention before. It was incredibly personal, warm, and heartfelt — something that left a lasting impression on me. Thank you, Ms. Linh and the team, for making our first trip to Hanoi so special. I will definitely return and highly recommend this hotel to anyone visiting the city. muchh loveeee

The Hotel is excellent, places are clean and tidy. Counter staff is friendly. nice location.

Room was clean and modern. Service waa good and thoughtful. We encountered a water system issue during our stay, tv was kinda wonky. Breakfast is good, they try to change up the menu. Location is really good inside old quarter.

Very good. Amazing location, staff were absolutely fantastic and the room was nice. Breakfast was good and the staff very attentive. Sky bar was a bit disappointing but probably because no one was there.