We were there with friends who had stayed there previously with Em and Sarah as hosts and had really loved it. Em and Sarah have moved on and Chris and Jordan have taken over. They are still settling in to their roles and Chris in particular was working very hard to establish things. It is a relaxed stay however there are some systems and standards that need improvement. There is no assistance offered with your bags on arrival, which may relate to staff numbers but set the tone for this not being a luxury stay but more like a B&B than a hotel. The tour of the property was interesting and informative, explaining things like when the bar opened and selecting dinner. We turned up for drinks at the informed time on the first day and came back after 10 minutes of no service. When we came back 10 minutes later there was no ice, ice tongs or tonic as the previous party had exclusive use so things weren't where they should have been. Dinner was a mixed affair and generally sounded better than it looked or tasted. For example, the chimmichurri on the steak felt like it had cayenne rather than chilli and was mouth numbing and was left by everybody at our table. Wine knowledge and the wine list were fine and interesting Tasmanian wines predominated. The breakfasts were more consistent than dinners, included excellent home made baked beans, a full cooked breakfast and porridge. Breakfast plates were not cleared at ours or any other tables, leaving the room looking messy every day and may have been a signal to move on as quickly as possible. The same could be said of the self making coffee area which had to be sorted before it could be used on the only day I used it, where I had to fill up the Nespresso machine with water, empty the used pods, clear dirty cups to access the machine, etc. Cleaning standards for the rooms were high and we were very appreciative of the attention to detail from the cleaning staff who looked after our beautiful room well. The room was spacious, comfortable, well appointed and had really nice local toiletries. Although the property was small and we were there for three nights no one called us by name which added to the feeling of an impersonal stay. In all, we would stay here again and wish the hosts well in managing this historic property, where you will feel like you are transported to the UK or Ireland, except that the service there would generally be better.
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