Ulasan Victoria Hotel Zhujiang New Town Guangzhou

Kamarnya sangat nyaman, dan pelayanan front desknya sangat perhatian, teliti, dan bertanggung jawab, itu bagus👍

Ini adalah hotel di pusat kota. Dekat ke mana-mana (Zhengjia/Tianhuan). Wanita di meja depan dengan serius meningkatkan kamar. Hotel ini memiliki ruang cuci 24 jam, yang sangat bagus ~

Anda dapat melihatnya dari ambang jendela jauh dari Xiaomanyao, dan lingkungannya bagus serta transportasinya nyaman.

Saya datang ke sini untuk perjalanan akhir pekan dan memilih hotel ini berdasarkan rating. Parkir sangat nyaman, check-in cepat, sarapan banyak variasi, dan fasilitas kamar relatif baru Suasana Tahun Baru Imlek. Saya sangat puas dengan kunjungan saya.

Pengalaman buruk menginap di Victory Hotel! Hardware pertama biasa-biasa saja: 1. Kepala pancuran yang baru direnovasi tahun 2023 sudah berkarat, dan sambungan kepala pancuran dengan pipa air tidak pas sehingga tidak memungkinkan untuk mandi 2. Pengering rambut terlihat seperti itu konfigurasi hotel kecil, dengan kabel pendek dan keras, tangan saya pegal saat diangkat untuk mengeringkan rambut, sangat merepotkan! Software kedua juga rata-rata: Saya menelepon front desk untuk meminta asisten manajer lobi atau manajer mengenai masalah di atas Jawabannya ada masalah dan front desk mengatakan mereka bertanggung jawab atas umpan balik. Ketika saya berulang kali meminta manajer untuk menjawab tanggapan saya, meja depan mengatakan bahwa semua manajer sedang berlibur. Mereka berada di akhir pekan dan tidak ada manajer yang bertugas. Ketika manajer di industri jasa diperlakukan seperti ini, tidak sulit untuk memahami mengapa masalah tidak dapat ditemukan. Setelah memberi tahu meja depan tentang situasinya selama lebih dari sepuluh menit, seorang manajer bermarga Zhou menelepon saya kembali. Saya menjelaskan situasinya lagi. Saya katakan, saya harap anda memperhatikan masalahnya, mencari tahu masalahnya terlebih dahulu dan mengatasinya, agar tidak menimbulkan masalah bagi para tamu. Manajer Zhou berkata: Oke, oke, terima kasih. Setelah mengatakan itu, dia segera menutup telepon. Sepertinya saya mengganggu istirahat manajer!

Had an amazing experience staying at Victoria Hotel. The level of service provided by Rainy Qui was amazing. Will absolutely come again next time I visit. Room was cleanest we have been to in Guangzhou, well designed and excellent amenities. To top it all off the bed was super comfortable!!!

Really enjoyed our stay, the location is good. The room is clean, the desk is friendly, will come back.

Newly Renovated Hotel at a good location have great amenities … however House keeping needs much improvement as they do not clean room properly!

I recently had the pleasure of staying at Victoria Hotel in Tianhe, and the experience was nothing short of exceptional. From the moment I arrived, I was greeted with warm smiles and outstanding service. The highlight of my stay was undoubtedly the incredible service provided by Rainy Qui. Rainy went above and beyond to ensure my comfort and satisfaction. His attention to detail, genuine kindness, and willingness to assist with every request made my stay unforgettable. The rooms was immaculate and well-appointed, offering a cozy retreat after a day of business travel. The hotel's amenities were top-notch, and the location was perfect for easy access to Tianhe's vibrant attractions. The staff's professionalism and dedication to guest satisfaction were evident throughout my stay. I highly recommend Victoria Hotel for anyone visiting Tianhe and look forward to returning, especially to experience Rainy's outstanding service once again.

It was very nice experience staying in this hotel, this was my 1st time in China, the staff specially Mr. Rainy Qui is outstanding and so helpful, he is extremely helpful, I felt a stay like home, it was an amazing stay. A++++++ to Mr. Rainy Qui, see you again soon.

Very nice and clean hotel Very close to many restaurants and caffees

The hotel is great! I will definitely stay here again. The only problem is that in the shower it's hard to regulate hot and cold water to make it warm.

This hotel was very clean and comfortable to stay in; however, it was unfortunate to experience a delay in our trip back to the airport. The hotel kept trying to reach us because we were accused of stealing a gas mask in a specific room that they believed to be ours- even if we were staying in a different room number.

Rainy qiu service good good good 👍👍👍