Ulasan Mandarin Oriental, Singapore

Very pleasant check in experience. Generous late check out timing. My family enjoyed ourselves cycling around Marina Bay area with the free bicycle rental service. Location is wonderful for all sorts of landmark sightseeing. Will definitely return again. Thanks Mandarin Oriental!

It's really nice . I will again stay in Mandarin hotel when I visit Singapore

The hotel is luxurious. The room is spacious . The bed is very comfortable. The bar is cosy. The staff are friendly.

The best as always, only unsure of what the older men at the entrance in hats are there for. They don’t help or welcome any guests out of the car and are often grouped together chatting.

It was an excellent stay in MandarimOriental. The room is so great and pretty, and the location is also very good, next to the shopping mall, and there are many restaurants nearby. I will choose the hotel next time

Nice room and service!

We loved the location of the hotel with a view to the lake and it's surrounding especially the Marina Bay Sands' "The Holy Trinity" buildings or also sometimes called the "Tablets". And at sun rise and/or sun set, beautiful pictures can be taken or just enjoying the scenery if your room have a good view to the lake. The hotel interior is superb - clean and well decorated at every floor. The breakfast is fantastic with many choices of food and desserts - from Asian to Continental. And if you have the lounge assess, their service is very attentive to your request and preferences. A well place for Staycation and tourists' stays alike. Of course, the convenience to any shopping around the hotel and walking distance to many major shopping malls. Garden by the Bay is not very far away with spaces for jogging and exploring the nearby nature reserve. You might get to see a lone eagle flying around the bay or even a troop of family otters around the bay area or near the Garden By the Bay. We will definitely be coming back soon.

Very impressive with the buffet. The staff is very nice. Overall experience is just great

One of the Best in Singapore. My family was satisfied with the hotel.

We booked for 4 nights. Room is small and the closet/drawer has some wood smell (we believed it's due to resent renovation a few months ago). My room is hot. I turned the AC to 18 degree and high cool and it's still hot. Have complained to hotel. The maintenance guy came and said we have to wait longer for the AC to get cold. But we have been inside the room for over 1 hour and it's still hot. On the first night, I have asked for a standing fan. Housekeeper said they will try to locate a fan but there's no further reply and the fan never came. There's no socket in the bathroom so you have to blowdry your hair in the bedroom. This is the worst MO we have stayed in. On our third day, we mentioned the AC problem to the manager Stephen Foong at the coffee shop (Embu) and he's very kind to help us and arranged someone to fix the AC in that afternoon. Finally we can have a very good sleep in our last night. Thanks to Stephen who not only takes care of us at the restaurant, he even helped to fix the AC which is not his responsiblity. Won't stay in MO in our next visit.

I stayed in Mandarin Oriental Hotel with three relatives and booked a premium family room. When checking in, the front desk staff were very polite and provided good service. When they saw that there were three of us, they also helped us upgrade the room free of charge. The room was very clean with perfect facilities.

A newly renovated hotel, great location, excellent breakfast at Embu!

Comfortable room. We had some problem with the hot water but maintenance came very quickly. Management was apologetic and met us to offer complimentary food. Also booked the buffet meal at the restaurant Embu which was truly excellent. What stands out most was the customer service, from the concierge, reception to housekeeping who were extremely polite and pleasant. Shout out to the manager (so sorry didn't get her name- a ********* lady) for making our stay a memorable one.

Positives - Consistent Fantastic Service from all staff - Complimentary free activities such as 20 min sidecar ride, 1 hour cycling tour etc… - Fans of M.O is great ( welcome amenity (I received chocolates), and a choice of 2 added privileges such as early check in, late check out (I was given 4pm check out), room upgrade (I got upgraded from deluxe room), and others) - Huge room (55 sq metres) - Extremely comfortable bed (must be the goose down bedding) - a couple of free items in the room such as tapping tapir sparking sofas, acqua panna mineral water, huge selection of complimentary soft drinks and beer in mini bar (for club room guests), fruits - media hub - usb bedside charging - good selection of cable tv channels - able to swivel tv - attention to detail in room (hdmi and audio cables provided in room) - very comfortable executive desk chair - Bathrobes super comfortable - bath salts provided for bath tub - Diptyque toiletries were lovely - decor and layout of room was nice too Negatives - Signs of ageing (hotel going to close for 6 months to renovate in March though) hence the negatives here may no longer be an issue after the refurbishment :) - bathtub is a little small - shower area is quite cramped too - tv does not allow chrome cast - tv size could be bigger (55 inch Samsung tv) - no Nespresso machine