Ulasan Mandarin Oriental, Singapore

Tanggapan dari Properti: Dear Christie5, thank you for writing us a wonderful review. We are delighted that you had an exceptional stay made even more memorable by our convenient location in the Marina Bay area, the cleanliness of our hotel rooms and the delectable food options. It is also heartwarming to learn that the friendly services provided by my colleagues left a lasting positive impression on you. Your kind words reaffirm the continuous hard work our team put in every day. We look forward to welcoming you back in the future. Yours sincerely, Jill Goh General Manager

Tanggapan dari Properti: Dear Mister FantasticThank you for taking the time to share your wonderful feedback with the online community. We are delighted to learn that you and your loved ones had a fabulous stay with us. Likewise, we are pleased that the service provided by our colleagues contributed to making your experience truly unforgettable. Your recognition of their efforts is a testament to our dedication to delivering exceptional experiences, and we look forward to sharing your review with the team.We eagerly await the pleasure of welcoming you back.Yours sincerelyJill GohGeneral Manager

Tanggapan dari Properti: Dear Guest,Thank you for your perfect review. We are delighted to learn that you had an exceptional Mandarin Oriental moment with us and enjoyed every aspect of your stay, from our host of amenities to the dedicated service delivered by our colleagues. Your kind words will certainly be shared with the team and we eagerly await the pleasure of welcoming you back.Yours sincerely,Jill GohGeneral Manager

Tanggapan dari Properti: Dear guest, thank you for taking the time to write us a wonderful review. We are delighted to know that you had an enjoyable stay with us, made even more memorable by the luxurious facilities and interior of our hotel, spaciousness of the room, comfortable bed and top-notch MO BAR. It is heartwarming to learn that the friendly service provided by our colleagues left a lasting positive impression on you. We always strive to create exceptional experiences, and it’s rewarding to hear that our guests appreciate our efforts. Your warm compliments will certainly be passed on to everyone. Thank you once again for choosing us and we hope to welcome you back soon. Yours sincerely, Jill Goh General Manager

Tanggapan dari Properti: Dear PeggyYDLau, thank you for sharing with us your fantastic review. We are delighted to know that you had an enjoyable stay with us and consider us the best hotel you have experienced. We strive to provide exceptional service, and your kind recognition truly motivates our team. At the same time, we appreciate your comments on our colleagues and apologise for any inconveniences your may have encountered. Your comments have been shared with the team for improvements. We eagerly await the pleasure of welcoming you back for another perfect stay. Yours sincerely, Jill Goh General Manager

Tanggapan dari Properti: Dear VICTOR SK NG,Thank you very much for your wonderful review. It is heartening to hear that you enjoyed your stay with us, especially the stunning views from the comfort of your room and the delectable breakfast spread we have at embu. Likewise, we are glad to know that the attentive service rendered by our colleagues had contributed to making you stay a memorable one. Your recommendation means a lot to us, and we will certainly pass this on to the team.We eagerly await the pleasure of welcoming you back.Yours sincerely,Jill GohGeneral Manager

Tanggapan dari Properti: Dear Foodilicious74, thank you for taking the time to write us a wonderful review. We are delighted that you had a perfect getaway, made even more memorable by our refreshed hotel room. We take pride in delivering exceptional experience, and we are thrilled that we were able to meet your expectation. We look forward to welcoming you back in the future. Yours sincerely, Jill Goh General Manager.

Tanggapan dari Properti: Dear Guest,Thank you for taking the time to share your review. We are delighted to hear that you enjoyed the delectable local and international delights we have at embu. Likewise, it brings us joy to know that the warm and attentive service provided by our team was a highlight of your stay. Your appreciation for their efforts serves as an inspiration to all of us.We look forward to welcoming you back for another exceptional moment.Yours sincerely,Jill GohGeneral Manager

Tanggapan dari Properti: Dear wai hingThank you for sharing your feedback regarding your recent stay at Mandarin Oriental Hotel. We sincerely apologise for the inconvenience you experienced during your time with us. Your feedback is precious to us as we continuously strive to improve our services and facilities.We regret to hear about the room temperature issues and the odour in the closet/drawer and will address these issues promptly to ensure a better experience for our future guests.We apologise that your request for a standing fan was not met and for any miscommunication regarding the AC maintenance. We are pleased to hear that our embu’s restaurant manager, Stephen Foong, assisted you with your AC issue and that it was fixed to your satisfaction. We greatly appreciate your kind words about Stephen's dedication to guest satisfaction and will be sure to recognise his efforts.We sincerely hope that you will reconsider staying with us and give us another opportunity to provide you with the exceptional experience that the Mandarin Oriental Hotel is known for.Yours sincerelyJill GohGeneral Manager

Tanggapan dari Properti: Dear GuestThank you for taking the time to share your warm praises with the online community. We are delighted to learn that you had a wonderful stay in our rejuvenated hotel, and we are pleased that you appreciated the room upgrade from our Front Office colleagues as well as the facilities.We look forward to welcoming you back for another exceptional stay.Yours sincerelyJill GohGeneral Manager