Ulasan SEMPORNA CITY HOTEL

Shocking Lack of Cleanliness – Exterior to Interior, Entire Property Neglected My recent stay was appalling, with cleanliness standards failing at every level from the exterior entrance to shared indoor spaces. The conditions were far below acceptable, especially for the price charged. Below is a detailed account of the issues encountered: Exterior Areas: - The entrance was littered with debris and trash scattered across the ground, giving the impression of total neglect. - The glass doors were smudged and dirty, making the hotel appear unwelcoming even before stepping inside. Lobby & Elevator: - The lobby floor was covered in dirt and debris, particularly in the corners, as if it hadn’t been swept in days. - The elevator was a hygiene disaster: thick dust coated the walls, the carpet inside had a large, unsightly water stain, and the air felt damp and musty. Corridors & Check-In Experience: - During check-in, black plastic garbage bags were piled carelessly on the floor near the elevator, creating an eyesore and raising concerns about sanitation. - The corridor floors had multiple water stains (possibly from leaking trash bags), which were left to dry without being cleaned, posing both a slipping hazard and an unpleasant odor. Overall Impressions: - The state of the hotel reflects a complete disregard for basic upkeep, from the stained room linens (as previously noted) to the filthy public areas. This isn’t just about comfort – it’s a health and safety issue. - Paying a premium rate for such squalid conditions feels like a betrayal of trust. Guests deserve better than walking through garbage piles and navigating stained, dirty floors. Final Thoughts: Avoid this hotel unless you’re willing to pay for subpar hygiene and a total lack of pride in maintenance. I will not return and urge management to address these systemic housekeeping failures immediately.

The location is a bit away from the center , but only 9 rm can grab a taxi to anywhere popular .

the hotel location is good, nearby a lot of food. only 1 km to town

The rooms were clean, very comfortable, and the staff was amazing. They went over and beyond to help make our stay enjoyable. I highly recommend this hotel for anyone visiting downtown

總體性價比還可以。 菜單翻譯很精彩: salad是青草、pasta是拍死他…… 設施：樓下有飲水機 衞生：床單…… 服務：服務生都挺熱情，小哥也在努力在學中文

房間裝修簡陋，重點是打掃非常不乾淨。第一次入住，酒店的枕頭和床單都是臟的，我特別跟前台溝通想換個房間結果前台不給更換，提出可以再次清潔。清潔後好一點，不過地板還是臟的，沒有拖地，馬桶、鏡子、牆壁可以看到污漬。距離仙本那小鎮有點距離，需要打車。後面再來仙本那不會考慮這家酒店了

這個酒店真的不適合中國遊客入住參加跳島遊。 一．入住憑證明明寫的清清楚楚房費包含各種税了，前台仍然要求交税，果斷拒絕，他也就作罷。 二.. 酒店距離碼頭近3公里，曾承諾免費接送三次，可是僅第二次叫車就要收費！晩上在與酒店約定好的時間地點卻沒有車接，反覆與酒店微信溝通（不接電話、衹能靠短訊翻譯英文）近半小時後答應接卻要收每人10馬幣，坐地起價毫無誠信！因開齋節打不到車，向攜程投訴經協調終於在緊張焦慮不安的等待四十多分鐘後來車。 三．酒店房間窗外不足30米就是一個清真寺，其高音嗽叭正對房間，一天幾次特別是早上五點鐘就開始又喊又唱，晚上九、十點鐘如是，嚴重影響休息。 四．問酒店幫叫車去機場説要150馬幣，我們認為太貴不用了，又跟我們120，這種講價感覺不可靠。經朋友幫叫車90。 酒店經營應該用誠信維護信譽和聲望才能持久不衰。 對了，這個半島酒店與和平酒店（Senporna Garden Hotel）是一家兩個品牌襾個樓，連辦入住退房手續都在和平酒店。

和國內的旅店/賓館差不多，比國內的經濟型連鎖酒店比如如家或者格林豪泰都簡陋不少，沙巴這邊酒店普遍要比國內低兩個星級的感覺，我在亞庇住的萬豪旗下的艾美酒店也和國內全季酒店相當，所以不用期待太好。 衞生還算乾淨，早晚經常有人大喇叭唸經…整體算還行。 距離碼頭兩公里，打車6-8RM，可以去海鮮市場屠龍刀砍價還是很有樂趣的！

衞生：房間很乾凈， 服務：服務態度好，可以送餐到房間，而且可以免費接送去遊客中心，放心進行跳島遊。 設施：設施齊全，房間挺大。 環境：離遊客中心不遠，車程約十分鐘，步行2.6公里，免費接送很貼心，加微信就十分方便接送聯繫了，推薦入住。唯一缺點就是後面有個清真寺，每天早5:00準時大喇叭祈禱。這是穆斯林習俗，一日五次祈願

房間不錯，非常喜歡。乾淨舒適。 就是工作人員要注意下，進房間要記得敲門。不要進入房間。總體還是不錯的。

酒店比較新，比較乾淨，離鎮上大概2公里，不會很吵，但酒店附近也有一些商家便利店都有，晚上還有夜市，有挺多吃的

酒店2023年八月才開業，很整潔，到碼頭打車八馬幣左右。半島、和平酒店實際是兩幢樓並列，設施一模一樣。

工作人員很熱情，雖然離鎮上有點遠，但是打車大概五到十分鐘也就到了，而且離街道有段距離，環境很安靜，住的很舒服。

設施一般，衞生尚可，周圍有夜市和飯店，吃飯方便，遠離市區，安靜