JeanJ609
11 Mei 2024
A beautifully renovated old house with a garden in the centre of Granada, on a cobbled street with restricted access to vehicles. Perfectly situated for visiting the myriad of tapas bars and shops in the surrounding area and a short taxi ride from the Alhambra. We spent two nights here in a third-floor room in the eves with sloping roof and skylight windows, perhaps not the easiest for a couple in their seventies to open and close the blinds with a pole and fortunately my tall husband managed to avoid banging his head! The fourth floor terrace was shut and obviously in the process of being repaired. The staff were charming, helpful, and friendly and an added advantage was the valet parking service (beware trusting the Sat Nav as it tried to take us up one-way streets). Sadly, there were a few minor niggles. The room safe didn’t work four times out of five and we had to leave valuables at reception. The bathroom fittings were modern and impressive but the plug in the washbasin (in a separate cupboard) could not stay closed, the shower screen on the bath was too short and you ended up flooding the floor as the water pressure was very high (no complaints about the hot water though, really quick and plentiful). The knob to fill the bath appeared to be completely stuck. There were coffee and tea-making facilities in the room, but the kettle had a very short lead and we had to plug it in on the floor. Most annoying was the fact that in a two-person room there were only two sachets of coffee – one ordinary and one decaf and only one sachet of sugar – the first morning we thought this might have been an oversight but there was no change on the second day! On arrival we found two very small bottles of complimentary water, this was not available on the second day (though the room rate was the same), presumably to make you purchase very expensive bottles from the mini-bar. And talking about coffee, don’t have breakfast if you can’t function without your daily caffeine hit! The coffee in the machine was really horrible, incredibly weak and tasted sweet (even without sugar), the waiter said the decaf would be better if he brought it from the kitchen, but this was still weak and sweet. There are many bars around the hotel serving proper coffee with breakfast. We did not eat in the restaurant as the menu did not appeal and the option was not there on the second night as there was an all-day corporate event on.
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