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Ulasan terverifikasi
Lokasi3.9
Fasilitas3.9
Layanan3.8
Kebersihan4.1
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Semua ulasan(111)
Ulasan positif(24)
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Tamu
Kamar Standar dengan 2 Tempat Tidur Twin
Menginap di Feb 2024
Pasangan
9 ulasan
5.0/5
Fantastis
Diposting pada 19 Mar 2024
good location, clean room and comfort bed, 15 mins walk to city centre, 10 mins walk to cruise terminal
Terjemahkan
Tanggapan dari Properti: Dear Guest, Thank you for your review. We are happy you enjoyed your stay at Holiday Inn Genoa City. Hoping to welcome back you soon please accept our best regards,HOLIDAY INN GENOA CITY – Staff and Management
SGPMK
Accessible Queen Room
Menginap di Jun 2024
Bisnis
32 ulasan
3.2/5
Diposting pada 27 Jul 2024
Location is great. Walking distance to subway. Breakfast spread is good, for the price that you pay during the summer season.
Terjemahkan
Tanggapan dari Properti: Dear Guest, Thank you for your review. We are happy you enjoyed your stay at Holiday Inn Genoa City. Hoping to welcome back you soon please accept our best regards,IlariaHOLIDAY INN GENOA CITY – Staff and Management
Gökhan Özbek
Kamar dengan Tempat Tidur Ukuran Queen dan Tempat Tidur Susun
Menginap di Jun 2024
Keluarga
13 ulasan
1.0/5
Diposting pada 2 Jul 2024
They didnt cooperate at all and trying to get only reservation money without any service or change greediness
Terjemahkan
Tanggapan dari Properti: Dear Gokhan, we are sorry for your review, specially cause you never stay at the hotel, just booked a room and asking, the arrival day at 6 pm, to free cancel it. Unfortunetely we were fully booked and refused other request, so free of charge cancellation was not agreed. We hope to welcome you in future, offering a nice stay. Best regardsIlaria GM AssistantHOLIDAY INN GENOA CITY
Yiu Chung
Kamar Standar dengan 2 Tempat Tidur Twin
Menginap di Nov 2023
Keluarga
14 ulasan
4.5/5
Sangat Baik
Diposting pada 22 Jan 2024
Breakfast quite nice, have a variety of food choices, enough supply
5mins walk to metro which offer free services during non-peak hour
Next to huge supermarket, Esselunga
View from a higher floor will be great
Have kettle👍
少數有水煲
早餐算多款,有不停供應
鄰近大型超級市場
5分鐘步行地鐵站
Terjemahkan
Tanggapan dari Properti: Dear Guest, Thank you for your review. We are happy you enjoyed your stay at Holiday Inn Genoa City. Hoping to welcome back you soon please accept our best regards,HOLIDAY INN GENOA CITY – Staff and Management
Dirser
Kamar Standard dengan Tempat Tidur Double
Menginap di Sep 2024
Pasangan
6 ulasan
3.7/5
Diposting pada 5 Okt 2024
Clean and good location but hard to enter parking
Terjemahkan
Tanggapan dari Properti: Dear Dirser,Thank you for your review. We are happy you enjoyed your stay at Holiday Inn Genoa City. We regret for your feedback on parking: unfurtunately we are located in an old building in the historical centre, so our parking is on the back of the hotel. To reach it, guests have to walk 100 mts outside, and we understand that if it's raining is not agreable. Hoping to welcome back you soon please accept our best regards,IlariaHOLIDAY INN GENOA CITY – Staff and Management
Pengguna Anonim
Kamar Standard
Menginap di Agt 2023
Sendiri
1 ulasan
2.5/5
Diposting pada 9 Sep 2023
Quality is much lower than expected from Holiday Inn hotels. Check-in was perfect, very friendly. But firstly, the room was a bit stinky. Then wanted to use the bathroom and noticed that sink is blocked.
I informed the front office directly and promised to take care of the issue. Checked again upon my return to hotel at night but nothing was solved and always had to use the shower instead.
During the check-out I was about to be fully charged again for my stay although it was already paid online.
Terjemahkan
Tanggapan dari Properti: Dear Guest, We regret the standards of service fell short of your expectations and we ask you to accept our most sincere apologies. We are ready to welcoming you again upon your next stay, trying then to regain your confidence. Yours sincerely, HOLIDAY INN GENOA CITY – Staff and Management
CPPR
Kamar Standard
Menginap di Okt 2023
Bepergian dengan teman
2 ulasan
5.0/5
Fantastis
Diposting pada 3 Feb 2024
Our stay was amazing, the hotel was clean and the staff were really friendly. Good location and the breakfast was also nice
Terjemahkan
Tanggapan dari Properti: Dear Guest, Thank you for your review. We are happy you enjoyed your stay at Holiday Inn Genoa City. Hoping to welcome back you soon please accept our best regards,HOLIDAY INN GENOA CITY – Staff and Management
Tamu
Kamar Standar dengan 2 Tempat Tidur Twin
Menginap di Jul 2023
Bepergian dengan teman
6 ulasan
4.7/5
Menakjubkan
Diposting pada 22 Agt 2023
Great place right beside water. Clean, well staffed. Would come again.
Terjemahkan
Tanggapan dari Properti: Dear Guest, Thank you for your review. We are happy you enjoyed your stay at Holiday Inn Genoa City. Hoping to welcome back you soon please accept our best regards,HOLIDAY INN GENOA CITY – Staff and Management
Tamu
Menginap di Jul 2022
Keluarga
54 ulasan
3.2/5
Diposting pada 5 Sep 2022
second time to stay when we return from Nice. takes a while to await staff to open the parking gate. insufficient parking spaces too.
Terjemahkan
Tanggapan dari Properti: Dear Guest, Thank you for your review. We are happy you enjoyed your stay at Holiday Inn Genoa City. We regret for your feedback on parking: unfurtunately we are located in an old building in the historical centre, so our parking is on the back of the hotel. To reach it, guests have to walk 100 mts outside, and we understand that if it's raining is not agreable. Hoping to welcome back you soon please accept our best regards,HOLIDAY INN GENOA CITY – Staff and Management
Tamu
Kamar Standard dengan Tempat Tidur Double
Menginap di Mar 2024
Sendiri
7 ulasan
5.0/5
Fantastis
Diposting pada 19 Apr 2024
Nice hotel
Terjemahkan
Tanggapan dari Properti: Dear Guest, Thank you for your review. We are happy you enjoyed your stay at Holiday Inn Genoa City. Hoping to welcome back you soon please accept our best regards,HOLIDAY INN GENOA CITY – Staff and Management
Pengguna Anonim
Kamar Standard Queen dengan Tempat Tidur Sofa
Menginap di Des 2024
Keluarga
1 ulasan
4.7/5
Menakjubkan
Diposting pada 14 Jan 2025
Wir hatten ein Appartement, und das war sehr schön. Groß, geräumig und alles was man braucht. Küche, Wohnzimmer, Schlafzimmer, Bad.
Einziges Manko, es gab Papierfische. Vielleicht ist dem Hotel das noch nicht bekannt, aber habe leider 1 tot und 1 lebendig gesehen.. waren nur eine Nacht da, dafür absolut okay.
Da wir am nächsten Tag mit der Fähre gefahren sind, war die Lage perfekt für uns. Habe Fotos vom Ausblick angehängt. Super schön und direkt am Hafen.
Habe uns das Frühstück aufs Zimmer bringen lassen, mit den Kindern einfach entspannter.. war super 👍
Der Parkplatz vom Hotel ist etwas schwierig zu finden, bekamen vor Ort eine Beschreibung um hinzufinden.. hätte mir den vorab gewünscht. er ist über eine sehr steile schmale Spur zu befahren, mein Ding ist das nicht.
Ansonsten kann ich es nur empfehlen 👍
Tanggapan dari Properti: Dear Zhaoyuku, we are very sorry in reading your review. Our location, 1.5km far form the city center, is well detailed on websitesusually our guests appreciate soundproofing of the windows, and we regret that you did not feedback reception desk in order to solve the matter, moving to another room if necessarywe hoep to wlecome you back in future, giving you a better experience, and remainbest regardsIlariaHOLIDAY INN GENOA CITY
La habitación muy amplia y cómoda. La atención del personal fue excelente y el desayuno buffet era muy completo. Muy buen lugar para descansar.
Terjemahkan
Tanggapan dari Properti: Dear Guest, Thank you for your review. We are happy you enjoyed your stay at Holiday Inn Genoa City. Hoping to welcome back you soon please accept our best regards,HOLIDAY INN GENOA CITY – Staff and Management