"Kamarnya cukup memadai, kamar mandinya bagus, dan AC-nya bagus. Sarapan yang termasuk standar dengan kopi yang enak."

"Everything is in accordance with Europe. It is surprising that there is no shoe horn, as well as shoe care products"

"Great centrally located property. Good kitchen facilities with free basics. Just need more security access"

"The hotel was conveniently located near the station, which made it very useful for my stay in Genoa. The staff were kind and helpful, and I appreciated that they kept my luggage after check-out. The room was simple but had everything I needed for a short stay. The area around the station may require some attention at night, but overall it was a practical and comfortable place to stay."

"I stayed with a friend in a private room. We found a bed bug that same evening on the nightstand, and then I was bitten during the night. The managers didn't offer us a refund, only a room change for our second night. We had to pay to have our belongings taken care of once we left the hostel. We also found a bed bug molt in the room, meaning there wasn't just one."

"Very close to train station, attend to the details, has a feeling of old time luxury, kind and helpful reception, good breakfast. Definitely recommend if you happen to be in Genoa."

"amazing would stay here again"

"The appearance of the hotel was very good. The reception area was very clean and quiet. Each floor had an automatic air freshener which meant that the hotel smelt very good. The hotel room had a lovely big bed which was very comfortable. There was a fridge and kettle in the room. The hotel was a twenty minute bus ride from the center of Genoa and once we had downloaded the app it was very easy to buy tickets. The number 1 bus is a couple of minutes walk from the hotel and the bus is every 11 minutes. We discovered a lovely area to eat on the day we left. Leave the hotel and turn right. At the traffic lights turn right . After about three minutes you will find a shopping area with restaurants. We were short of time so went to Tumbler. The staff were very friendly and we had lovely panini. On the negative side, we were woken at 6am with a male shouting very loudly in his room. Later that day, the man was shouting again. I went outside our room and the man was shouting very loudly at a lady in his room. There was a very clear domestic abuse situation with the man hitting the woman which I tried to stop and also contacted reception. Reception asked the lady if there was any problem and she said no so the receptionist left. I said to the receptionist that the man was being violent towards the woman and she said there was nothing they could do. I asked if they could put security on the floor in case anything further happened and she said no. I felt the receptionist could have done a lot more in this situation. I imagine that these situations do occur from time to time so the hotel should give staff guidance on the steps to take to safeguard clients. I felt that the staff at the hotel were not very welcoming. I saw at least four receptionist and not one of them smiled or looked happy to be working. Any time I approached them for information they gave the information but without smiling and were very unenthusiastic.. I would stay at the hotel again as it is convenient for the airport and quieter than staying in the centre. It is also very clean and I got a good night's sleep. Be aware, we booked a taxi from the airport which is 1.1 km away and we're charged 18,50 euros."

"Very nice and quiet hotel in a well-kept building. A comfortable bed, a huge bathroom, and close to everything. Great choice for a short stay in Genova."