Novotel Jakarta Mangga Dua Square

Ulasan Novotel Jakarta Mangga Dua Square

Novotel Jakarta Mangga Dua Square

Jalan Gunung Sahari Raya No 1, Pademangan, North Jakarta, Jakarta, Special Capital Region of Jakarta, 14420, IndonesiaLihat Detail Hotel
Novotel Jakarta Mangga Dua Square
Novotel Jakarta Mangga Dua SquareNovotel Jakarta Mangga Dua SquareNovotel Jakarta Mangga Dua Square
Cek ketersediaan kamar untuk tanggal perjalanan Anda
Kami Samakan Harga
1 malam

Ulasan Tamu tentang Novotel Jakarta Mangga Dua Square

8.4/10
Very Good
342 ulasan
Ulasan terverifikasi
Location8.5
Amenities8.2
Service8.4
Cleanliness8.4
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All reviews(342)
Positive reviews(315)
Reviews with photos/video(67)
Convenient for shopping(16)
Easy to get around(13)
Tasty food(12)
Near shopping area(12)
Perfect for business trips(11)
Great value for money(10)
Large rooms(8)
Stayed multiple times(5)
Negative reviews(26)
Guest User
Deluxe King Room
Check-in Jan 2025
Couples
2 ulasan
9.0/10
Great
Diposting pada 23 Feb 2025
Had a great stay at Novotel Mangga Dua Square. The room was clean, comfortable, and well-maintained. The location is excellent for shopping, with many malls nearby. It’s also convenient, about 30 minutes from the airport. The breakfast was delicious with a good variety of options. Overall, a pleasant experience—would definitely stay again!
Tanggapan dari Properti: Dear Valued Guest,Thank you for sharing your wonderful experience with us! We are delighted to hear that you enjoyed your stay at Novotel Jakarta Mangga Dua Square, from the clean and comfortable room to the convenient location and the delicious breakfast options.Your kind words truly motivate our team to continue delivering the best service. We look forward to welcoming you back for another pleasant stay in the future!Warm regards,Guest Experience TeamNovotel Jakarta Mangga Dua Square
WEE LIK
Deluxe Room
Check-in Okt 2024
Travel with friends
1 ulasan
8.0/10
Very Good
Diposting pada 29 Nov 2024
The hotel has a good breakfast place and it's a pleasure stay in this hotel. I had a great time staying in this hotel and keep up the good work guys.
Tanggapan dari Properti: Dear Guest,Thank you for your kind words! We’re thrilled to hear that you enjoyed our breakfast and had a great time staying with us. Your feedback means a lot, and we truly appreciate your encouragement. We’ll continue working hard to provide excellent service, and we look forward to welcoming you back soon!Best regards,Guest Experience TeamNovotel Jakarta Mangga Dua Square
Anonymous User
Deluxe Twin Room
Check-in Sep 2024
Travel with friends
1 ulasan
10.0/10
Outstanding
Diposting pada 26 Okt 2024
Novotel Mangga Due earns rave reviews for its exceptional cleanliness and spacious, modern rooms that ensure guests' comfort, complemented by efficient housekeeping.
Tanggapan dari Properti: Dear Valued Guest,Thank you for your positive review and kind words. We’re thrilled to know that you had a great experience with us. We look forward to welcoming you back soon for another enjoyable stay.Warm regards,Guest Experience Team
Guest User
Deluxe Executive King Room
Check-in Feb 2025
Business travelers
1 ulasan
8.0/10
Very Good
Diposting pada 10 Mar 2025
Good clean hotel with a lot of amenities including Mannga Due mall for shopping , eating and just going for a coffee. location is a short 5 minute drive to convention center and 20 minutes to see China town and other attractions, would definitely stay again .
Tanggapan dari Properti: Dear Valued Guest,Thank you for your kind review. We are delighted to know that you enjoyed our hotel's cleanliness, amenities, and strategic location near Mangga Dua Mall and other attractions. Your positive feedback means a lot to us.We look forward to welcoming you back for another great stay.Best regards,Guest Experience Team
Guest User
Deluxe king Room Premier Floor
Check-in Jan 2025
Business travelers
5 ulasan
10.0/10
Outstanding
Diposting pada 19 Feb 2025
Very nice hotel and have premium lounge and the services is good also location very well. Will stay again next trip
Tanggapan dari Properti: Dear Guest,Thank you for your kind review. We are delighted to hear that you enjoyed our hotel, premium lounge, and the quality of our services. Your satisfaction is our priority, and we look forward to welcoming you back on your next trip.Best regards,Guest Experience Team
Anonymous User
Deluxe King Room
Check-in Jan 2025
Travel with friends
2 ulasan
8.5/10
Very Good
Diposting pada 11 Feb 2025
We were placed in the smoking level. The cigarette smoke is more obvious during night time. It’s unbearable although the staff told us that we could page them to come up n spray something to remove (or cover) the smell. Breakfast was okay. It’s quite near to JIS. Remember to tell the Grab driver to wait u outside of the hotel building because once they come into the compound to drop/pick you up, u will have to pay and extra 5000 IDR. There is no 15 minutes grace period for the drivers.
Tanggapan dari Properti: Dear Valued Guest,Thank you for sharing your experience with us. We appreciate your feedback and will take it into consideration to improve our services. Your comments regarding the overall stay and convenience of the location are valuable to us.We hope to have the opportunity to welcome you again for a more comfortable stay in the future.Best regards,Guest Experience Team
Anonymous User
Deluxe King Room
Check-in Des 2024
Family
7 ulasan
10.0/10
Outstanding
Diposting pada 30 Jan 2025
Deluxe room doesn't have bathtub. But in the trip.com description, deluxe room has bathtub
Tanggapan dari Properti: Dear Valued Guest,Thank you for taking the time to tell us about your experience at the Novotel Jakarta Ma my sincerest apologies.At Novotel, we strive to provide a superior service experience for every customer, therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence.We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future.Sincerely,Guest Experience Team
April
Deluxe Twin Room
Check-in Nov 2024
Travel with friends
1 ulasan
8.0/10
Very Good
Diposting pada 17 Des 2024
Generally ok. Room price on trip was the cheapest compared to others. With the price paid, it's ok. Breakfast was also ok. If I'm on a business trip, I would book again.
Tanggapan dari Properti: Dear Guest,Thank you for your feedback. We’re glad to hear that you found the room price reasonable and enjoyed your stay with us. It’s great to know that our hotel met your expectations for a business trip. We hope to welcome you back again soon!Best regards,Guest Experience TeamNovotel Jakarta Mangga Dua Square
Guest User
Deluxe King Room
Check-in Nov 2024
Couples
1 ulasan
10.0/10
Outstanding
Diposting pada 17 Des 2024
Clean. Comfy. Put DND at the door, they slipped a note under the door saying they didn’t make the room and would do it upon request. So nice
Tanggapan dari Properti: Dear Guest,Thank you for your kind feedback! We’re delighted to hear you enjoyed the cleanliness and comfort of our hotel. We’re glad our team’s thoughtful gesture added to your positive experience. We look forward to welcoming you back for another pleasant stay at Novotel Jakarta Mangga Dua Square.Best regards,Guest Experience TeamNovotel Jakarta Mangga Dua Square
Bernard Loh Wei Soon
Deluxe King Room
Check-in Jun 2024
Business travelers
3 ulasan
9.5/10
Amazing
Diposting pada 16 Agt 2024
Good value & good service hotel.Location is convenient.Recommended
Tanggapan dari Properti: Dear Valued Guest,Thank you for your positive feedback! We are delighted to hear that you found our hotel to be of good value and service, and that our location was convenient for you.We appreciate your recommendation and look forward to welcoming you back in the future.Best regards,Guest Experience TeamNovotel Jakarta Mangga Dua Square
Dewi
Deluxe Room
Check-in Nov 2024
Solo travelers
12 ulasan
9.5/10
Amazing
Diposting pada 27 Des 2024
Stay for DWP 2024 event and hotel was very comfy. But for breakfast they don’t offer much option
Tanggapan dari Properti: Dear Ms. Dewi,Thank you for sharing your feedback! We're glad to hear that you found the hotel comfortable during your stay for the DWP 2024 event. We appreciate your input regarding breakfast options and will take it into consideration for future improvements. We hope to welcome you again soon!Regards,Guest Experience Team
NJd
Deluxe King Room
Check-in Okt 2024
Family
9 ulasan
3.5/10
Diposting pada 1 Des 2024
Requested for a room with bathtub during hotel booking. Didn’t get it upon arrival. The worst part is, guests who didn’t request got the room with bathtub. When enquire, the excuse given was lame and unprofessional. What’s even worse is, I paid more than what the guest who got the room with bathtub. 😒😠. I will not patronise this hotel.
Tanggapan dari Properti: Dear Guest,Thank you for taking the time to share your feedback. We sincerely apologize for the inconvenience you experienced regarding your room request and the way your inquiry was handled. This does not reflect the level of service we strive to provide, and we understand your frustration. We take your comments seriously and will investigate this issue to ensure it does not happen again. We truly appreciate your feedback, and we hope you will reconsider staying with us again in the future.Best regards,Guest Experience TeamNovotel Jakarta Mangga Dua Square
Guest User
Deluxe Executive King Room
Check-in Apr 2024
Business travelers
19 ulasan
10.0/10
Outstanding
Diposting pada 25 Mei 2024
Nice hotel, good breakfast with lots of choices, large swimming pool and good gym room. Price is worthy with the services, location, room, etc...
Tanggapan dari Properti: Dear Valued Guest,We very much appreciate your comments regarding your stay at Novotel Jakarta Mangga Dua Square. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services.Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one.Sincerely,Guest Experience Team
JetTan
Deluxe Suite
Check-in Okt 2024
Business travelers
6 ulasan
10.0/10
Outstanding
Diposting pada 3 Des 2024
This is one my best experience during stay in novotel manga dua. Nice and clean ambience with a shopping mall.
Tanggapan dari Properti: Dear Guest,Thank you for your wonderful feedback! We are thrilled to hear that your stay at Novotel Jakarta Mangga Dua Square was one of your best experiences. We’re glad you enjoyed our clean and pleasant ambiance, as well as the convenient access to the shopping mall. We look forward to welcoming you back for another memorable stay!Best regards,Guest Experience TeamNovotel Jakarta Mangga Dua Square
WILLY YUWONO
Deluxe King Room
Check-in Agt 2024
Couples
1 ulasan
9.5/10
Amazing
Diposting pada 24 Sep 2024
Excellent