Oakwood Merdeka Bandung

Ulasan Oakwood Merdeka Bandung

Oakwood Merdeka Bandung

Jl. Jawa No.3, Babakan Ciamis, Kec. Sumur, Babakan Ciamis, Sumur Bandung, Bandung City, West Java, 40117, IndonesiaLihat Detail Hotel
Oakwood Merdeka Bandung
Oakwood Merdeka BandungOakwood Merdeka BandungOakwood Merdeka Bandung
Cek ketersediaan kamar untuk tanggal perjalanan Anda
Kami Samakan Harga
1 malam

Ulasan Tamu tentang Oakwood Merdeka Bandung

9/10
Great
41 ulasan
Ulasan terverifikasi
Location9.2
Amenities8.9
Service9.2
Cleanliness8.9
Filter berdasarkan:
Urutkan berdasarkan:
All reviews(41)
Positive reviews(39)
Reviews with photos/video(12)
Awesome stay(9)
Great location(8)
Friendly staff(7)
Negative reviews(2)
Guest User
Deluxe Room
Check-in Des 2024
Travel with friends
2 ulasan
9.0/10
Great
Diposting pada 9 Jan 2025
Very nice new hotel, in a quiet location, 10mins walk to Jln Braga, the busy Bandung street. Alternatively Grab & Gojek transport options are plentiful. Will stay here again.
Tanggapan dari Properti: Dear Valued Guest,Thank you for your wonderful review! We’re pleased to hear that you enjoyed our hotel’s quiet location and its convenient proximity to Jalan Braga. It’s also great to know that you found transportation options easily accessible.We truly appreciate your support and look forward to welcoming you back for another enjoyable stay in the future!Best regards,Muhammad FirmansyahFront Office ManagerOakwood Merdeka Bandung
Nursharidah
Superior Room Smoking
Check-in Jan 2025
Family
40 ulasan
10.0/10
Outstanding
Diposting pada 10 Feb 2025
Hotel is clean and staff is friendly. The room is big and i love it
Tanggapan dari Properti: Dear Nursharidah,Thank you for your kind review! We’re delighted to hear that you enjoyed the cleanliness of our hotel, the friendliness of our staff, and the spacious room.We truly appreciate your support and look forward to welcoming you back for another wonderful stay at Oakwood Merdeka Bandung!Best regards,Muhammad FirmansyahFront Office ManagerOakwood Merdeka Bandung
archippo
Deluxe Room
Check-in Feb 2024
Business travelers
29 ulasan
8.0/10
Very Good
Diposting pada 1 Mei 2024
Nice hotel for bussiness trip in bandung, a lot of street food nearby
Tanggapan dari Properti: Dear Archippo,Thank you for sharing your positive experience at FOX Harris City Center Bandung with us. We're thrilled to hear that our hotel was a pleasant choice for your business trip and that you enjoyed the convenience of having a plethora of street food options nearby.Ensuring a comfortable and convenient stay for our guests is always our top priority, and we're delighted that we could meet your expectations.We appreciate your kind words and look forward to welcoming you back for another successful business trip or perhaps a leisurely stay where you can further explore the vibrant street food scene in Bandung.Warm regards,Lily Siwu General Manager
MUHAMAD
Superior Room Smoking
Check-in Jan 2025
Family
2 ulasan
10.0/10
Outstanding
Diposting pada 23 Apr 2025
Great service & location
Sasha Rasyida
Superior Room Smoking
Check-in Mar 2024
Family
6 ulasan
8.5/10
Very Good
Diposting pada 28 Apr 2024
Very city centered but a tad old, receptions very friendly
Tanggapan dari Properti: Dear Sasha, thank you for your feedback! We appreciate your recognition of our central location. We're constantly striving to enhance our facilities, and your comments about the age of the property are duly noted. We're delighted to hear that our reception team made a positive impression on your stay. We value your input and hope to welcome you back soon for an even better experience.Warm regards,Lily SIWUGeneral Manager
Sani珊妮
Deluxe Room
Check-in Des 2023
Family
8 ulasan
6.5/10
Diposting pada 7 Jan 2024
bad towels, dirty carpet, but good position,
Tanggapan dari Properti: Dear Valued Guest,Thank you for sharing your feedback following your stay at FOX Harris City Center Bandung. We regret to hear about your dissatisfaction with the towels and the cleanliness of the carpet.Your comments are valuable, and we take them seriously. We will address these issues promptly with our housekeeping team to ensure that the standards are met and maintained. Your comfort and satisfaction are of utmost importance to us, and we apologize for any inconvenience caused.On a positive note, we are pleased to know that you found the hotel's location favorable. We appreciate your understanding, and we hope to have the opportunity to welcome you back in the future, providing you with an improved and more enjoyable stay.Warm regards,Lily SiwuGeneral ManagerFOX Harris City Center Bandung
Adhistya Febriani
Deluxe Room
Check-in Jan 2023
Family
4 ulasan
6.5/10
Diposting pada 27 Feb 2023
You’ve got what you’ve paid. For me, It’s an affordable price for a short stay. The interior hotel design was old and looked dull. Can say it’s the same quality with budget hotel. I’m personally would not visiting again, not only the hotel design looked scary & spooky, the parking lots also limited and small.
Tanggapan dari Properti: Dear Valued Guest,Thank you for sharing your feedback regarding your recent stay at FOX Harris City Center Bandung.We appreciate your honest assessment, and we regret to hear that the hotel's interior design did not meet your expectations. We apologize for any inconvenience you experienced during your stay, and we take your comments seriously.Your feedback is valuable to us, and we will use it to make improvements and enhance the guest experience. We understand that the parking facilities were limited, and we appreciate your understanding.If you have any specific suggestions or areas where you think we can enhance our services, please feel free to share them. We are committed to providing the best possible experience for our guests.We hope you will consider giving us another chance in the future. If you decide to stay with us again, we will do our best to ensure a more positive and enjoyable experience.Thank you for choosing FOX Harris City Center Bandung. We appreciate your patronage.Sincerely,General ManagerFOX Harris City Center Bandung
Dicky Iswanto
Business Room
Check-in Feb 2024
Business travelers
74 ulasan
10.0/10
Outstanding
Diposting pada 20 Mar 2024
good place
Tanggapan dari Properti: Dear Dicky Iswanto,Thank you for your positive feedback! We're delighted to hear that you enjoyed your stay with us at FOX Harris Bandung and found it to be a good place.Your satisfaction is our top priority, and we strive to provide a comfortable and enjoyable experience for all our guests. We appreciate your kind words and look forward to welcoming you back for another pleasant stay in the future.Warm regards,Lily SiwuGeneral ManagerFOX Harris Bandung
albertus nangoi
Superior Room
Check-in Mei 2022
Business travelers
8 ulasan
8.5/10
Very Good
Diposting pada 2 Jul 2022
Good enough but I got window restrictionwith wall building, so no have good view. For toilet clean enough,
Noviandi Ichsan
Business Room
Check-in Jun 2023
Family
21 ulasan
8.5/10
Very Good
Diposting pada 12 Sep 2023
Stay for another day
Tanggapan dari Properti: Dear Noviandi Ichsan, Thank you for taking the time to review your stay with us. We appreciate your feedback, and we are pleased to know that you had an overall positive experience during your stay at FOX Harris City Center Bandung. If you have any specific comments or suggestions for improvement, please feel free to share them with us. Your input is valuable as we continuously strive to enhance our services and exceed our guests' expectations. We hope to have the pleasure of welcoming you back in the future for another enjoyable stay. Best regards, General Manager FOX Harris City Center Bandung
Guest User
Deluxe Room
Check-in Sep 2022
Travel with friends
13 ulasan
7.5/10
Diposting pada 12 Okt 2022
Okay hotel, not great
Guest User
Deluxe Room
Check-in Agt 2022
Family
1 ulasan
5.0/10
Diposting pada 27 Sep 2022
everything ok
Guest User
Business Room
Check-in Apr 2024
Family
1 ulasan
6.0/10
Diposting pada 25 Mei 2024
The hotel location is strategic but the room smells damp The carpet also smells damp The hotel lobby is quite instagrammable
Tanggapan dari Properti: Dear Valued Guest,Thank you for sharing your review with us. We are glad to hear that you appreciated our hotel’s strategic location and found our lobby quite instagrammable. However, we apologize for the inconvenience you experienced regarding the damp smell in the room and the carpet. We greatly appreciate your feedback and will follow up with our housekeeping and maintenance team to ensure that this issue is rectified. We would also like to inform you that we will be undergoing a complete renovation in early June to enhance all our hotel facilities and quality, including improving the cleanliness and condition of the rooms. Thank you for your concern and patience. We look forward to welcoming you back in the future and providing you with a better stay experience. Best regards,Lily SiwuGeneral ManagerFOX Harris City Center
Anonymous User
Superior Room Smoking
Check-in Apr 2024
Family
1 ulasan
9.5/10
Amazing
Diposting pada 27 Mei 2024
The best location is really next to the Alun-alun, cheap and good breakfast.
Tanggapan dari Properti: Dear Valued Guest,Thank you for your positive review! We are very happy to hear that you enjoyed our strategic location, right next to the town square. We are also glad that you were satisfied with our affordable price and our breakfast. We look forward to welcoming you back to FOX Harris City Center for another enjoyable stay. Best regards,Lily SiwuGeneral ManagerFOX Harris City Center
riska nuramalia
Superior Room Smoking
Check-in Jul 2023
Business travelers
3 ulasan
5.0/10
Diposting pada 30 Agt 2023
The hotel is 4 stars but the rooms already feel like 2 stars. The concept of the hotel is quite different, the lowest room rates are all smoking rooms, plus they are placed on the 1st floor and the windows can't be opened. It's ridiculous, you can smell the smell of cigarettes from just opening the elevator. In fact, in other hotels the smoking rooms are on the highest floors and the windows can be opened to let the smoke out of the room. Apart from the smell of cigarettes, the bathroom was very dirty, lots of black spots on the floor and walls. Protests to the receptionist only answered that it was fine but it wasn't cleaned. For the price of 600 thousand / night to get a room like that, I'm sorry.
Tanggapan dari Properti: Dear Riska Nuramalia, Thank you for taking the time to share your experience of staying at FOX Harris City Center Bandung. We would like to express our sincere apologies for any inconvenience you may experience during your stay. We are very sorry to hear that the cleanliness of the rooms, especially the bathrooms, did not meet your expectations. Please rest assured that your input is very valuable, and we will immediately coordinate with our housekeeping team to make the necessary improvements. Regarding the issue of smoking rooms, we understand your concerns and will review our room allocation policy to better accommodate guests' preferences. Your input is valuable as it helps us identify areas for improvement. If there is anything else you would like to convey or discuss further, please do not hesitate to contact us directly. Once again, we apologize for any inconvenience you experienced, and we look forward to welcoming you back for a more positive experience in the future. Best regards, General Manager FOX Harris City Center Bandung