Leonardo Hotel Vienna Hauptbahnhof

Ulasan Leonardo Hotel Vienna Hauptbahnhof

Leonardo Hotel Vienna Hauptbahnhof

Gerhard-Bronner-Straße 5, Favoriten, Vienna, 1100, AustriaLihat Detail Hotel
Leonardo Hotel Vienna Hauptbahnhof
Leonardo Hotel Vienna HauptbahnhofLeonardo Hotel Vienna HauptbahnhofLeonardo Hotel Vienna Hauptbahnhof
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Kami Samakan Harga
1 malam

Ulasan Tamu

4.5/5
Sangat Baik
300 ulasan
Ulasan terverifikasi
Lokasi4.6
Fasilitas4.3
Layanan4.4
Kebersihan4.6
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Semua ulasan(300)
Ulasan positif(290)
Ulasan dengan foto/video(78)
Lokasi strategis(108)
Mudah kemana saja(95)
Dekat stasiun kereta(81)
Sarapan lezat(23)
Kamar luas(19)
Shower sulit digunakan(13)
Resepsionis sangat ramah(10)
Cocok untuk perjalanan bisnis(9)
Buruk(10)
Dayana
Family Room
Menginap di Des 2023
Keluarga
9 ulasan
2.2/5
Diposting pada 2 Feb 2024
Pengalaman saya, kamar untuk tiga orang yang mereka berikan kepada saya memiliki jendela yang rusak, mereka tidak memberi kami handuk dan resepsionis tidak 24 jam sehari. Anda melihat bahwa semua orang datang setelah waktu tertentu dan Anda melihat orang-orang minum sendirian di resepsi. Ada kegunaan yang sangat bagus karena biayanya hanya €4 selama yang Anda inginkan.
Teks AsliTerjemahkan dengan Google
Tanggapan dari Properti: Dayana yang terhormat,Umpan balik Anda sangat kami hargai dan kami mohon maaf atas ketidaknyamanan yang mungkin Anda alami selama menginap di Leonardo Hotel Vienna Hauptbahnhof. Hotel kami bangga menyediakan lingkungan yang nyaman bagi semua tamu kami, dan sangat disayangkan mendengar bahwa pengalaman Anda tidak sesuai dengan standar yang kami perjuangkan. Kami berharap bahwa meskipun ada masalah ini, ada beberapa aspek dari masa menginap Anda yang Anda nikmati dan Anda akan memilih untuk menginap bersama kami lagi di masa mendatang. Kami yakin bahwa kami dapat memberi Anda pengalaman berkualitas tinggi yang Anda harapkan dan pantas Anda dapatkan.Salam hangat,Milica KrojsGuest Relation Agent
Wen
Kamar Superior Twin
Menginap di Des 2022
Pasangan
20 ulasan
3.7/5
Diposting pada 8 Jan 2023
Kamarnya bersih dan terasa sangat nyaman. 3 menit jalan kaki dari stasiun. Pesan lebih awal dan harganya sangat murah. Namun tidak memiliki ketel air dan sandal, selebihnya 5/5.
Teks AsliTerjemahkan dengan Google
林俊亨
Superior Double Room
Menginap di Agt 2022
Sendiri
109 ulasan
2.5/5
Diposting pada 13 Okt 2022
Kamar di Shanghai umumnya tipis, tetapi kualitas spreinya buruk. Rasanya agak gatal untuk tidur. Selain itu, pengelola hotel sangat berpengetahuan bahkan mengatakan bahwa kamar tidak akan dibersihkan selama saya menginap menginap tiga hari. Bagaimana mungkin dia tidak membersihkan kamar? Dikatakan bahwa pada tahap perlindungan lingkungan selanjutnya, tidak baik menyapu lantai atas permintaan saya. Salah satu keuntungannya adalah toilet dan kamar mandi dipisahkan, yang membuat rasanya agak mulia.
Teks AsliTerjemahkan dengan Google
Yeva_shine
Kamar Superior Twin
Menginap di Nov 2024
Keluarga
42 ulasan
4.0/5
Luar Biasa
Diposting pada 21 Des 2024
I don’t know why is this hotel has 3*, for my opinion it supposed to be 4* Very nice design and beautiful warm room. Huge bed and great room size. Only one thing that we didn’t like was the closed door to the next room because we could hear all noise from our neighbors
Terjemahkan
Tanggapan dari Properti: Dear Yeva_shine,Your kind words about Leonardo Hotel Vienna Hauptbahnhof's design, room warmth, and size are much appreciated. It's heartening to hear that our amenities exceeded your expectations.However, we regret to hear about the noise disturbance from the adjoining room. We understand how such an experience can impact your stay and we are sorry for any inconvenience caused.We hope to have the opportunity to serve you again for an even better experience. Best regards,Milica KrojsGuest Relation Agent
Chin Yi
Family Room
Menginap di Okt 2024
Bepergian dengan teman
7 ulasan
4.5/5
Sangat Baik
Diposting pada 23 Jan 2025
Booked for a 3-bed room for 3 adult, the size of the room is limited, but for location wise, it’s awesome that train station just within 5 mins walking distance. Great choice for travellers going town or taking train.
Terjemahkan
Tanggapan dari Properti: Dear Chin Yi,Thank you for your good review!It's wonderful to hear that you found our location near the train station to be convenient for your travel itinerary. At Leonardo Hotel Vienna Hauptbahnhof, we aim to provide a comfortable and convenient stay to all our guests. We understand that you found the size of the room a bit limited. Our rooms are designed to maximize comfort within a compact space, and we are sorry if this aspect did not fully meet your expectations. Your feedback is valuable to us and we hope that your overall experience at our hotel was enjoyable. We look forward to welcoming you back on your next visit to Vienna.Best regards,Milica KrojsGuest Relation Agent
_TX***iw
Comfort Room
Menginap di Sep 2024
Bisnis
1 ulasan
4.2/5
Luar Biasa
Diposting pada 6 Nov 2024
Great location, just few minutes walk from the central station. But please be aware they don’t have a kettle for hot water in the room, and the coffee machine is quite dirty.
Terjemahkan
Tanggapan dari Properti: Dear Guest,Thank you for your good review!We are glad that you enjoyed your stay and found or location to be convenient.We would also like to let you know that we offer our guests to borrow a kettle at the reception desk.Regarding the coffee machine, we take note of your feedback. Thanks to such comments, we can continue to improve our service and offer all our guests a pleasant stay.We look forward to welcoming you back soon!With kind regards,Milica KrojsGuest Relation Agent
Tamu
Superior Double Room
Menginap di Feb 2025
Pasangan
3 ulasan
4.0/5
Luar Biasa
Diposting pada 7 Mar 2025
This hotel is in excellent position for the train station and underground as it’s right opposite which makes getting about really easy  Hotel staff very friendly and helpful  Couldn’t fault anything about this hotel Would fully recommend it
Terjemahkan
Tanggapan dari Properti: Dear Guest,Thank you for your good review!We are glad that you enjoyed your stay.It is our goal to provide our guests with a pleasant atmosphere and we are very pleased to hear that our excellent location and helpful staff contributed to your positive experience.We look forward to welcoming you back soon!With kind regards,Milica KrojsGuest Relation Agent
Tamu
Comfort Room
Menginap di Jan 2025
Pasangan
8 ulasan
4.7/5
Menakjubkan
Diposting pada 12 Feb 2025
A very nice, modern and clean hotel to stay at during your trip to Vienna. The breakfast was very good and the location of the hotel is perfect and very convenient to use public transportation to the city and trains to the airport.
Terjemahkan
Tanggapan dari Properti: Dear Guest,Your kind words about your stay at Leonardo Hotel Vienna Hauptbahnhof are truly appreciated. We strive to offer an exceptional experience to each guest, so it's wonderful to hear you enjoyed our modern aesthetic, cleanliness, and breakfast spread. The convenience of our location is indeed a feature we take pride in. We're glad it added to the value of your stay and made your transit around the city and to the airport effortless. We look forward to welcoming you back on your next trip to Vienna.Best regards,Milica KrojsGuest Relation Agent
Yat Wing
Family Room
Menginap di Des 2024
Keluarga
6 ulasan
4.7/5
Menakjubkan
Diposting pada 7 Feb 2025
Nice hotel and very good service! I like their room to give a big space for my family! That very good experience to stay here!
Terjemahkan
Tanggapan dari Properti: Dear Yat Wing,Thank you for your great review!We are glad that you enjoyed your stay and found your room to be comfortable.Your praise to our staff is very encouraging and motivates us to continue providing excellent service.Thank you once again for sharing your experience. We look forward to welcoming you back during your next visit to Vienna.Best regards,Milica KrojsGuest Relation Agent
Lisss
Family Room
Menginap di Jan 2025
Keluarga
6 ulasan
3.7/5
Diposting pada 17 Feb 2025
Good location and very convenient to go anywhere. Hotel provide breakfast & drinking water.
Terjemahkan
Tanggapan dari Properti: Dear Lisss,Thank you for your positive review! We are delighted to hear that you found our location convenient and appreciated our breakfast and complimentary drinking water. We look forward to welcoming you back to our hotel in the future. Best regards,Milica KrojsGuest Relation Agent
Qiuyuqin
Kamar Superior Twin
Menginap di Des 2024
Keluarga
1 ulasan
4.0/5
Luar Biasa
Diposting pada 24 Jan 2025
The absence of private restroom facilities can be a real privacy concern for families on the go.
Terjemahkan
Tanggapan dari Properti: Dear Qiuyuqin,Thank you for your good review!We are glad that you enjoyed your stay.However, we take note of your feedback regarding the bathroom layout. We appreciate your insights as they help us understand our guests' preferences better. We hope this did not impact your overall experience and that you enjoyed your time in our hotel.Thank you once again for sharing your experience. We look forward to welcoming you back during your next visit to Vienna.Best regards,Milica KrojsGuest Relation Agent
Tamu
Kamar Superior Twin
Menginap di Nov 2024
Pasangan
1 ulasan
4.2/5
Luar Biasa
Diposting pada 28 Des 2024
so good stay! We stayed 5days, we impressed with that inside room was always neat and cleanliness. But amenities are only hand/body soap so that you should buy. We wish there are slippers in the restroom.
Terjemahkan
Tanggapan dari Properti: Dear Guest,Thank you for your good review!We are glad that you enjoyed your stay, especially our cleanliness.We would also like to inform you that for reasons of sustainability and environmental protection, we no longer place the small plastic toiletries in the bathrooms. However, these are always available at reception should you need them.Thank you once again for sharing your experience. We look forward to welcoming you back during your next visit to Vienna.Best regards,Milica KrojsGuest Relation Agent
water is my world
Superior Double Room
Menginap di Nov 2024
Pasangan
27 ulasan
3.5/5
Diposting pada 22 Des 2024
The room was clean and the hotel was very close to the train station we walk abput 7mins and arrived at the hotel
Terjemahkan
Tanggapan dari Properti: Dear Water is my world,Thank you for taking the time to share your review!We are delighted to hear that you enjoyed the convenient location of our hotel as well as the room to be clean.We look forward to welcoming you back soon!With kind regards,Milica KrojsGuest Relation Agent
Lenka 林菲
Comfort Room
Menginap di Nov 2024
Bepergian dengan teman
15 ulasan
4.0/5
Luar Biasa
Diposting pada 22 Jan 2025
The hotel is centrally located with excellent access to public transport, making it convenient for getting around. The property is very clean, and the facilities appear well-maintained. However, we encountered significant issues with our room. Initially, we were assigned the wrong room type, and after reporting this, we were given a room that was already occupied. The handling of the situation by the reception staff was poor.
Terjemahkan
Tanggapan dari Properti: Dear Lenka 林菲,Your feedback is highly valuable and we appreciate your time spent sharing it. It is a delight to hear about your positive impressions regarding our hotel's location, cleanliness, and well-maintained facilities. Nonetheless, we deeply regret the mishaps you experienced with your room assignment. Ensuring our guests a smooth and comfortable stay is always our highest priority. We are truly sorry for the inconvenience caused.We are always striving for excellence and your feedback assists us in this continual process. We hope that despite the issues mentioned, you enjoyed your stay in Vienna and we look forward to welcoming you back to Leonardo Hotel Vienna Hauptbahnhof in the future.Kind regards,Milica KrojsGuest Relation Agent
Jess Pang
Comfort Room
Menginap di Nov 2024
Pasangan
4 ulasan
4.5/5
Sangat Baik
Diposting pada 8 Feb 2025
Perfect location, just few mins away from the station. Staff is helpful, they offered to lend us the umbrella in the rainy weather and in general very helpful during checking in and out.
Terjemahkan
Tanggapan dari Properti: Dear Jess Pang,Thank you for your good review!We are pleased to learn that our hotel's location and the hospitality of our staff met your expectations. We aim to provide a convenient and comfortable experience to all our guests, and your comments reassure us that we are on the right track.Thank you once again for sharing your experience. We look forward to welcoming you back during your next visit to Vienna. Best regards, Milica Krojs Guest Relation Agent