Hilton Odawara Resort & Spa

Ulasan Hilton Odawara Resort & Spa

Hilton Odawara Resort & Spa

583-1 Nebukawa, Odawara City, Kanagawa Prefecture, 250-0024, JapanLihat Detail Hotel
Hilton Odawara Resort & Spa
Hilton Odawara Resort & SpaHilton Odawara Resort & SpaHilton Odawara Resort & Spa
Temukan Hotel Terbaik di ${{cityName}}
Kami Samakan Harga
1 malam

Ulasan Tamu

4.7/5
Amazing
55 ulasan
Ulasan terverifikasi
Location4.8
Amenities4.7
Service4.6
Cleanliness4.8
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All reviews(55)
Positive reviews(54)
Reviews with photos/video(13)
Awesome stay(14)
Friendly staff(10)
Clean and tidy(7)
Delicious breakfast(6)
Nice sea view(5)
Relaxing hot springs(5)
Negative reviews(1)
Guest User
Japanese Western Deluxe Room
Menginap di Mei 2024
Couples
9 ulasan
5.0/5
Outstanding
Diposting pada 30 Jun 2024
I hope they improve the direction information because we were stranded there with out transportation to the train station on Saturday morning. Thank God for Mr. Hiroyuki who volunteered to drive us to the station to go on our way. The place is beautiful but needs more activities and entertainment.
Tanggapan dari Properti: We are honored that you chose the Hilton Odawara Resort & Spa amongst the many hotels in Odawara.We are sorry to hear that our service and facilities did not meet your expectation. Rest assured your comments will be definitely shared with in our management team for further improvement to maximize our guest experiences.We will continue to work hard to improve our service and look forward to welcome you back again soon.
Guest User
Hilton Twin Room
Menginap di Apr 2024
Couples
1 ulasan
4.5/5
Great
Diposting pada 13 Mei 2024
Location a bit tricky to get to n quite pour of the way. However the setting of the environment n the view was spectacular. The air was fresh. The Onsen bath were well designed n well maintained. Just that the me meal offering times were limited
Tanggapan dari Properti: Thank you for taking the time to provide us with your feedback.We are truly delighted to learn that you had enjoyed your stay, and appreciate you took the time to write about your experience in detail.We greatly look forward to welcoming you back again soon.
Guest User
Hilton Superior Twin Room
Menginap di Mar 2024
Family
40 ulasan
5.0/5
Outstanding
Diposting pada 4 Apr 2024
Great for swimming, sports and activities. Many families. Tattoos had to be covered in pool area, which is a bit weird in a Hilton Hotel.
Tanggapan dari Properti: Thank you for staying with us and sharing your experience.We are so delighted to hear that you found everything to your expectations during such a special time of the year. We certainly look forward to welcoming you back to stay with us when you next visit Odawara.
혜준
Hilton Twin Room
Menginap di Feb 2024
Family
2 ulasan
4.7/5
Amazing
Diposting pada 28 Mar 2024
It was very nice I had a great time relaxing with my family I recommend this place to whom have kids
Tanggapan dari Properti: Thank you for staying with us at Hilton Odawara Resort & Spa during this festive season.I am very happy to hear that you and your family had a great time with us. We hope to have the opportunity to serve you again on your next trip to Odawara.
Guest User
Hilton Twin Room
Menginap di Nov 2024
Couples
8 ulasan
4.5/5
Great
Diposting pada 27 Des 2024
good hotel with nice onsen
Tanggapan dari Properti: Thank you for your kind words! We're delighted to hear that you enjoyed your stay and appreciated our onsen. We strive to provide a relaxing and enjoyable experience for all our guests. We hope to welcome you back soon for another wonderful visit!
Guest User
Hilton Corner Twin Room
Menginap di Jan 2023
Family
3 ulasan
5.0/5
Outstanding
Diposting pada 30 Apr 2023
We had a very good time. The staff is super friendly and welcoming. We are definitely going there again.😃👌🏽
Tanggapan dari Properti: Thank you very much for your stay at our hotel.We are grateful for receiving a valuable evaluation.We look forward to seeing you soon on your next visit.
Catherine C
Hilton Superior Twin Room
Menginap di Feb 2025
Family
27 ulasan
4.7/5
Amazing
Diposting pada 19 Mar 2025
Located on the hills of Odawara, you can overlook the endless sea view. The environment is quiet and the air is fresh, which is refreshing. Since we were upgraded to a suite, the room is in a prime location and you can enjoy the beautiful sunrise! As for the meals, there are many kinds of food, but the taste is very average. However, everyone has different tastes, so I will not comment on it.
Teks AsliTerjemahkan dengan Google
Tanggapan dari Properti: 感謝您選擇入住小田原希爾頓度假酒店,並分享您的入住體驗!很高興您喜歡酒店的環境和美麗的海景,能夠在清新的空氣中放鬆身心是我們一直以來的追求。很高興您能享受到套房的優越位置,欣賞到美麗的日出。關於餐飲方面的反饋,我們會認真考慮並努力改進,以滿足更多客人的口味。您的意見對我們非常重要,感謝您提出的建議。我們真誠期待您再次光臨,祝您生活愉快!
Cinderella2025
Hilton Superior Twin Room
Menginap di Des 2024
Family
4 ulasan
5.0/5
Outstanding
Diposting pada 21 Jan 2025
A very satisfying trip. The hotel has a free shuttle bus to Odawara and Nefugawa. The buffet breakfast is very good. It costs about 10,000 yen for three people. The front desk is very welcoming and the room is very clean. Except for being a little old, the hotel is very quiet. Perfect for a family holiday.
Teks AsliTerjemahkan dengan Google
6/7
Tanggapan dari Properti: We are glad that you are satisfied with your stay. Your praise is our great honor and motivation for improvement. Our biggest goal is to provide the most satisfactory service to all guests during their stay. We sincerely invite you to visit Hilton Odawara Resort & Spa again to enjoy the different Japanese scenery in four seasons.
Hengheng288
Hilton Twin Room
Menginap di Jan 2025
Family
5 ulasan
5.0/5
Outstanding
Diposting pada 12 Mar 2025
Very satisfied! If I come here again in the future, I will definitely choose this place!
Teks AsliTerjemahkan dengan Google
Tanggapan dari Properti: Thank you for your stay and good review. Your satisfaction is the greatest encouragement to us. We will continue to work hard to live up to your expectations and are always ready to welcome you again in the best condition.
Anonymous User
Hilton Twin Room
Menginap di Nov 2024
Couples
4 ulasan
5.0/5
Outstanding
Diposting pada 31 Des 2024
The sea view is unbeatable and the front desk service is also very enthusiastic
Teks AsliTerjemahkan dengan Google
Tanggapan dari Properti: 感謝您對我們酒店的好評!我們很高興您喜歡海景,並且對前台服務感到滿意。 您的支持是我們不斷努力的動力。期待您再次光臨,祝您生活愉快!
Ning々cc
Hilton Dog Friendly Room
Menginap di Sep 2024
Couples
13 ulasan
5.0/5
Outstanding
Diposting pada 5 Okt 2024
Facilities: I really like the heated swimming pool and had a lot of fun; Environment: The room is very clean and the facilities are complete, even a dog bathing pool; the dog adapted quickly. The outdoor seats in the restaurant were not open on rainy days, so I couldn't bring my dog ​​with me, which was a pity; Service: The waiters were very friendly
Teks AsliTerjemahkan dengan Google
Tanggapan dari Properti: Thank you for choosing to stay at Hilton Odawara Resort and expressing your appreciation for the hotel's environmental facilities and staff service. In order to become the first choice hotel loved by all our customers, all our employees will work together towards the goal of continuously improving service. At the same time, we also look forward to your visit again.
Dduoduo
Hilton Corner Twin Room
Menginap di Feb 2025
Travel with friends
24 ulasan
3.8/5
Good
Diposting pada 5 Mar 2025
The room is in a good location, the hygiene is OK, the environment is OK, the service is very average, breakfast ends at 10:30, and the packing starts at 10:00, and it is very noisy. The facilities are also a bit old, and the sofa and small table are full of traces of use.
Teks AsliTerjemahkan dengan Google
Tanggapan dari Properti: Thank you for sharing your stay experience. We are glad that you are satisfied with the location, hygiene and environment of the room. We sincerely apologize for the service and breakfast arrangements. We will strengthen staff training to ensure a better service experience for guests. Regarding the aging of facilities, we have been repairing them in batches in order to provide you with a better stay experience. Your feedback is very important to us. We sincerely hope that we will have the opportunity to serve you again, and you are welcome to contact us at any time to let us know any comments or suggestions you have. We will continue to improve the luxury experience that only you can enjoy.
Huaguoqing
Hilton Twin Room
Menginap di Jan 2025
Travel with friends
27 ulasan
5.0/5
Outstanding
Diposting pada 4 Mar 2025
It is a nice hotel, clean and tidy with excellent service. In order to facilitate the travel of tourists, the hotel's shuttle bus goes directly to Odawara city at regular intervals. There is also a shuttle bus from the hotel to the subway station in the evening. It really considers the guests staying in the hotel. I especially recommend Hilton Odawara Resort & Spa.
Teks AsliTerjemahkan dengan Google
Tanggapan dari Properti: Thank you for your high evaluation of our hotel! We are glad that you were satisfied with the cleanliness and service of our hotel. Our shuttle service is designed for your convenience and will help you make the most of your time in Odawara. We welcome you to visit Hilton Odawara Resort & Spa again to enjoy the changing scenery of Japan in each season.
Baixiongzhuli
Hilton Corner Twin Room
Menginap di Des 2024
Family
11 ulasan
5.0/5
Outstanding
Diposting pada 5 Feb 2025
Very high-end hotel, the front desk service is on the first floor, there is bowling in the children's play area, and the hot spring is very comfortable
Teks AsliTerjemahkan dengan Google
Tanggapan dari Properti: Thank you for your high evaluation of our hotel! We are glad that you enjoyed the service at the reception, the children's play area and the bowling facilities. At the same time, it is our honor to make you feel comfortable in the hot spring. We look forward to welcoming you back again to enjoy more wonderful times! I wish you a happy life!
dorami555
Hilton Twin Room
Menginap di Des 2024
Travel with friends
2 ulasan
4.7/5
Amazing
Diposting pada 13 Feb 2025
There is a heated swimming pool and a fitness room, which is suitable for family travel. The environment is close to the mountains and the water, and it is quiet away from the downtown. You can also see the stars at night. The dinner buffet needs to be improved. The breakfast buffet is great!
Teks AsliTerjemahkan dengan Google
Tanggapan dari Properti: 感謝您分享您的寶貴意見!我們很高興您喜歡我們的恆温泳池和健康房, 以及親子游的適宜環境。 遠離喧囂的寧靜確實是我們的一大特色, 能在晚上看到星星更是讓人心曠神怡。同時也很高興您對我們引以為傲的早餐自助感到滿意。我們真誠期待您再次光臨, 祝您生活愉快!