Ulasan Mercure Danang French Village Bana Hills

Tanggapan dari Properti: Bonjour, Xin chào!Dear Guest,Thank you for your wonderful review! We are thrilled to hear that you had an outstanding experience with us. It’s great to know that you enjoyed the cleanliness of the room, the variety and quality of the breakfast, and the value you received for the cable car. Ba Na Hills truly is a fantastic destination for both relaxation and adventure, and we’re glad to hear you had a great time!We would be delighted to welcome you back for another memorable stay in the future.Best regards,KaydenAssistant Guest Experience Manager

Tanggapan dari Properti: Bonjour, Xin chào!Dear itsmee,Mercure Danang French Village Bana Hills would like to sincerely thank you for your wonderful review and kind recommendation! We are delighted to hear that you found our staff very helpful and the rooms clean during your stay.We look forward to welcoming you back on your next visit to Ba Na Hills!Best regards,KaydenAssistant Guest Experience Manager

Tanggapan dari Properti: Bonjour, Xin chào!Dear Valued Guest,Mercure Danang French Village Bana Hills is honored to have had the opportunity to accompany you during your recent stay. Thank you for taking the time to share your wonderful feedback.We are so glad to hear that you had a memorable stay with us and enjoyed the cleanliness and comfort of your room, as well as the cool air and charming French village atmosphere. It’s also great to know that you found the cable car ticket pricing reasonable and enjoyed the delicious food. We regret that the foggy weather affected your experience, but we're glad the view of the French Village was still enjoyable.We look forward to welcoming you back soon for another exceptional stay!Best regards,Guest Experience Team

Tanggapan dari Properti: Bonjour, Xin chào!Dear Reeka,Thank you so much for your wonderful review and for choosing Mercure Danang French Village Bana Hills for your stay. We are glad to hear that you enjoyed the beautiful view of Bana Hills and found the surroundings and amenities to your satisfaction.We do appreciate your feedback regarding the language barrier with our staff, and we apologize for any difficulties you encountered during check-out. We are continuously working to improve communication with our guests and will take this into consideration for future improvements.As for the cold weather, it’s always a great idea to pack warm clothes, especially when visiting the higher altitudes of Bana Hills. We hope that despite the chilly weather, you still had a comfortable and memorable stay.We look forward to welcoming you back and providing an even more seamless experience in the future.Warm regards,Mr. KaydenAssistant Guest Experience Manager

Tanggapan dari Properti: Bonjour, Xin chào!Dear Valued Guest,Mercure Danang French Village Bana Hills would like to express our heartfelt gratitude for your recent visit to the specific and only French village in Vietnam.Thank you so much for sharing your experience with us. We are delighted to hear that you found the hotel beautiful, especially at night. We do apologize for the issue with the musty smell in your room and the crowded atmosphere you experienced. We understand how important comfort is, and we will definitely look into these concerns to improve our service for future guests.We truly hope to have the pleasure of welcoming you back soon, and we will strive to make your next stay even more enjoyable.Best regards,Guest Experience Team.

Tanggapan dari Properti: Bonjour, Xin chào!Dear Ronny,Thank you for your kind words about your stay with us at Mercure Danang French Village Bana Hills. We are delighted that you and your family enjoyed the accommodation and breakfast option. We are pleased that we could make your stay a memorable one. At Mercure Danang French Village Bana Hills, we strive to provide excellent service and incredible experiences to all our guests. Your positive review allows us to remain committed to providing the best hospitality services possible. Once again, thank you for sharing your experience, and we hope your next visit will be even more pleasant than the previous one.Best regards,Guest Experience Department

Tanggapan dari Properti: Dear Mila ChenWarmest greetings to Mercure Danang French Village Bana Hills! Thank you for the kind words! We’re so happy your visit at Bana Hills went so smoothly. Would you mind sharing with your friends who are due for a check-up, too? We’d love to continue providing great service to awesome traveler like you.I’m excited to have you come back and enjoy your stay with us.Best regards,Khong Minh Ha - Guest Experience Supervisor.

Tanggapan dari Properti: Bonjour, Xin chào! SazzySaz yang terhormat, Terima kasih banyak atas tanggapan Anda yang luar biasa! Kami sangat senang mendengar bahwa masa menginap Anda di Mercure Danang French Village Ba Na Hills begitu berkesan. Sungguh luar biasa bahwa sejak Anda check in, tim kami membuat Anda merasa disambut dan Anda dapat menikmati lingkungan yang indah. Kata-kata baik Anda tentang staf kami, mulai dari resepsionis hingga mereka yang bekerja di perbukitan, sangat berarti bagi kami. Kami juga senang mendengar bahwa pemandangan dan atraksi yang ditawarkan melebihi harapan Anda. Merupakan tujuan kami untuk selalu memberikan kenyamanan dan layanan yang luar biasa kepada tamu kami, dan kami senang dapat memenuhinya selama kunjungan Anda. Kami berharap dapat menyambut Anda kembali ke desa kami untuk pengalaman tak terlupakan lainnya. Sampai saat itu, jaga diri Anda, dan kami berharap dapat segera bertemu Anda lagi! Salam hangat, Tn. Kayden Asisten Manajer Pengalaman Tamu

Tanggapan dari Properti: Bonjour, Xin chào!Dear Nova Xu,Thank you so much for your kind review! We're thrilled to hear that you enjoyed your stay and the spectacular views of the French village. It was our pleasure to help make your honeymoon special with the room decorations and cake!We're happy that the weather and your overall experience met your expectations. We hope to have the pleasure of welcoming you again for another unforgettable stay.Best regards,Mr. KaydenAssistant Guest Experience Manager

Tanggapan dari Properti: Bonjour, Xin Chào! MikhailNikitenko yang terhormat, Terima kasih banyak atas tanggapan Anda yang luar biasa! Kami senang mendengar bahwa Anda menikmati perjalanan Anda dan menghargai suasana yang bersih dan nyaman yang menghadirkan sentuhan pesona abad pertengahan. Senang mengetahui bahwa Anda juga menyukai sarapan dan kolam renang kami. Kami menghargai komentar Anda tentang waktu check-out lebih awal dan akan mempertimbangkannya untuk meningkatkan pengalaman tamu kami. Kami berharap dapat menyambut Anda kembali untuk masa inap yang tak terlupakan segera! Salam, Kayden Asisten Manajer Pengalaman Tamu

Tanggapan dari Properti: Bonjour, Xin Chào! Kepada Павел Кам, Terima kasih banyak atas ulasan luar biasa dan skor sempurna Anda! Kami sangat senang mendengar bahwa Anda memiliki pengalaman menginap yang luar biasa di Mercure Danang French Village Bana Hills. Ulasan baik Anda tentang staf, makanan, dan suasana hotel sangat berarti bagi kami. Kami sangat senang Anda menikmati sarapan prasmanan meskipun jumlah tamu tinggi, dan tim kami tetap memberikan layanan dan ketersediaan yang sangat baik. Senang juga mengetahui bahwa menginap bersama kami membuat pengalaman Anda di Bana Hills semakin berkesan. Terima kasih atas rekomendasi Anda yang kuat — kami sangat menghargai dukungan Anda. Kami berharap dapat menyambut Anda kembali dalam waktu dekat untuk pengalaman menginap yang tak terlupakan! Salam hangat, Bapak Kayden, Asisten Manajer Pengalaman Tamu

Tanggapan dari Properti: Bonjour, Xin chào!Dear Nerdpacker,Thank you very much for choosing to stay with us twice and for sharing your honest feedback. We are glad to hear that our team was able to address any issues promptly to make your stay comfortable.We appreciate your comments regarding the cable car queues and the noise near the Lyon building. Your feedback is important to us, and we will look into ways to improve the guest experience in these areas.We hope to welcome you back soon for another enjoyable stay at Mercure Danang French Village Bana Hills. Please feel free to reach out if we can assist you with anything on your next visit.Best regards,KaydenAssistant Guest Experience Manager

Tanggapan dari Properti: Bonjour, xin chào!Dear Anonymous User,Thank you for your kind review and for choosing to stay at Mercure Danang French Village Bana Hills.We’re truly delighted to hear that you had a seamless and pleasant experience from the moment you arrived. Your compliments on our service, room cleanliness, and overall comfort are deeply appreciated. Our team always strives to ensure every guest feels warmly welcomed and well taken care of, so it’s wonderful to know we succeeded in making your stay enjoyable.We hope to have the pleasure of welcoming you back again soon for another memorable visit to the French Village.Warm regards,Mr. KaydenAssistant Guest Experience Manager

Tanggapan dari Properti: Bonjour, Xin chào! GGrana yang terhormat, Mercure Danang French Village Bana Hills ingin mengucapkan terima kasih yang sebesar-besarnya atas kunjungan Anda baru-baru ini ke desa Prancis yang unik dan satu-satunya di Vietnam. Kami sangat senang bahwa Anda menikmati lokasi hotel kami yang unik dan pemandangan yang menakjubkan, terutama dengan kemudahan akses kereta gantung dan bantuan yang diberikan untuk membawakan barang bawaan Anda. Senang mengetahui bahwa dekorasi ber***a Prancis juga meninggalkan kesan selama Anda menginap. Kami juga menghargai umpan balik positif Anda tentang sajian sarapan kami, dan kami senang bahwa sarapan tersebut memenuhi harapan Anda. Namun, kami benar-benar menyesal mendengar bahwa Anda merasa kamar dan pengalaman keseluruhan tidak memenuhi standar Anda untuk hotel bintang 5. Kami berusaha keras untuk menawarkan pengalaman menginap yang berkesan dan berkualitas tinggi bagi semua tamu kami, dan komentar Anda tentang kamar dan kebersihan akan dibagikan kepada tim kami untuk memastikan kami dapat meningkatkan hal-hal ini ke depannya. Terima kasih telah berbagi wawasan Anda. Kami menghargai masukan Anda dan berharap berkesempatan untuk menyambut Anda lagi demi pengalaman yang lebih baik di masa mendatang. Salam hangat, Kayden Asisten Manajer Pengalaman Tamu