Rocco Forte Hotel Savoy

Most central location. You can go back to take a rest or toilet break after walking or shopping in Florence. Service is excellent. Only issue is that the room is small but nicely decorated.

位置很好 就是樓下廣場好吵。房間不錯還送了禮物。適合家庭旅行。

My second stay is even better than the first one! Wonderful suite, great location but what makes this place special is the staff! They are super efficient and they do everything with a smile, I really feel like a royalty! cannot immagine anything better than this

A most beloved hotel that will certainly have me coming back to Florence. The room was superb! Large, clean, every amenity that you would desire. Staff were very accommodating and boosts an amazing roof top view! Central to all of Florence! Loved it !

This is great hotel with great rooms, staff and locations. You can't go wrong with a stay at the Hotel Savoy!

The rooms are very small, and while decently appointed, seemed to be worth about half what the hotel charges. We were interrupted by knocks at the door a few times, and one staff entry after already in bed with a 'Do Not Disturb' sign displayed. Staff was friendly but over-trained in recommending their own mediocre dining facilities and sister-properties. We got a lot of 'You should try' recommendations directed at their own facilities, which we found to be not worth the self-hype. But mostly, the cost for overall value was way off.

This hotel has a great location right on one of the central piazzas in Florence. We opened the window in our room and had fun just soaking up the energy of the square. The room was modern and comfortable, and the service was great. One small example that stands out: we had the hotel hold our luggage after checkout while we went to the Galleria dell'Accademia, and when we came back, a porter offered us bottles of water while they got our bags. The experience wasn't quite five stars because we were surprised by a 5% "discretionary service appreciation" charge added to our bill. It turns out that by default, the Rocco Forte hotel group adds a 5% charge to room rates and 15% to restaurant bills. The restaurant fee is noted in small print on the menus, and when we asked our server about it, they said we could remove or reduce it if we wanted. We were happy to leave it, since we would tip that much anyway in Italy and more in the US. But the 5% accommodation charge wasn't listed on the website or in our reservation email, and the receptionist didn't mention it at checkin or checkout -- it just went on our invoice. And 5% of a €1400+ room rate is a lot: we're talking an extra €70+ per night. If the hotel mentioned this up front, described who the money goes to, and let us choose the amount at checkout, that would be great -- it would be more convenient than the cash tips we gave to housekeeping and porters. But given that this "discretionary" charge was just silently added to the bill, it feels like a junk fee, and makes us less likely to choose a Rocco Forte hotel in the future.

This is was one of the finest getaways for me and my wife. The location of the hotel is central to all attractions. Most importantly, the facility is warm and welcoming after a long walk in the city. The staff is very hospitable with no exception. I would love to visit again

The Staff went out of their way to accommodate me. My reservation entitled me to an upgrade room which I was given. However, this room was a little lacking of sunlight. They upgraded me again to a room with a view to the Piazza The concierge provided me with excellent dinner options as well.