Occidental Lac Tunis

Ulasan Occidental Lac Tunis

Occidental Lac Tunis

Rue du Lac Turkana, El Khadra, Tunis, 1053, TunisiaLihat Detail Hotel
Occidental Lac Tunis
Occidental Lac TunisOccidental Lac TunisOccidental Lac Tunis
Cek ketersediaan kamar untuk tanggal perjalanan Anda
Kami Samakan Harga
1 malam

Ulasan Tamu tentang Occidental Lac Tunis

7.9/10
Good
61 ulasan
Ulasan terverifikasi
Location7.9
Amenities7.9
Service8.0
Cleanliness7.7
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All reviews(61)
Positive reviews(6)
Reviews with photos/video(5)
Negative reviews(1)
idleduck
Superior Room
Check-in Agt 2024
Business travelers
50 ulasan
9.0/10
Great
Diposting pada 24 Sep 2024
The whole hotel is relatively quiet, giving people a sense of security. The breakfast service staff downstairs is very friendly. You can order fried eggs and sometimes beef liver. But there is no place to go around.
Teks AsliTerjemahkan dengan Google
Guiyu
Classic Room
Check-in Feb 2024
Business travelers
126 ulasan
2.0/10
Diposting pada 8 Mar 2024
The service attitude of the hotel is very poor. The service attitude of the lady at the front desk is simply indescribable. The breakfast of the hotel is so-so. The hot water in the room is not very hot. The Wi-Fi is also very poor. The most important thing is that the service of the hotel is really too bad. And there is no respect for the guests at all. Enter without knocking. I will not stay in the hotel again. The service is very poor. Very bad
Teks AsliTerjemahkan dengan Google
Tanggapan dari Properti: Dear guest, thank you for choosing to stay in our hotel! We are very sorry for your unpleasant experience during your stay. Regarding the service attitude of the front desk you mentioned, we are always committed to providing guests with professional and friendly services. Your feedback is very important to us. We will deal with it seriously and further strengthen the management and training of our staff. For the breakfast experience, we provide a variety of breakfast options to meet the needs of different guests. Your feedback will be regarded as an important reference for improving service quality. Regarding the hot water and Wi-Fi in the room, we will continue to monitor and optimize the facilities to ensure that guests enjoy a comfortable accommodation environment. We value the privacy and respect of our guests. If there is anything wrong, we apologize. We will reiterate the standard procedures that our staff should follow to respect the privacy of guests. Thank you again for your feedback, we look forward to seeing you again! Fadia SAHLI, Quality Manager