7500A Beach Rd, #01-345/346 The Plaza, 199591, SingaporeLihat Detail Hotel
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Ulasan Tamu tentang PARKROYAL Serviced Suites Singapore
8.6/10
Very Good
52 ulasan
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Ulasan terverifikasi
Location8.6
Amenities8.4
Service8.7
Cleanliness8.8
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All reviews(52)
Positive reviews(46)
Reviews with photos/video(9)
Negative reviews(1)
ashikrn
One Bedroom Premium Suite
Check-in Sep 2024
Family
1 ulasan
10.0/10
Outstanding
Diposting pada 16 Nov 2024
I recently booked my 9-day stay at PARKROYAL Serviced Suites Singapore through Trip.com, and it was an excellent experience from start to finish. Trip.com made the booking process seamless, ensuring a hassle-free journey.
The hotel exceeded my expectations with its spacious and well-maintained rooms, exceptional service, and prime location that made exploring the city so convenient. A standout feature was the delicious complimentary breakfast provided daily, offering a variety of fresh and flavorful options to start the day right.
I highly recommend both PARKROYAL Serviced Suites Singapore for its quality and comfort, and Trip.com for its ease of use and efficiency. Thank you for making my stay so memorable!
Tanggapan dari Properti: Dear Ashikrn,Thank you for your glowing review! We're delighted to have exceeded your expectations with our rooms, service, location, and breakfast.Thank you for recommending us and we're honored to have made your stay memorable.We look forward to welcoming you back!Simply Yours,AimanAssistant Guest Relations Manager
Sokhoeum
Two Bedroom Deluxe Suite
Check-in Agt 2023
Business travelers
8 ulasan
9.5/10
Amazing
Diposting pada 24 Sep 2023
Feel like home here, so convenient! Near supermarket, raffle hospital, not far from public transportation
Tanggapan dari Properti: Dear Guest,Thank you for your kind words! We're thrilled to know that you feel at home here and that our convenient location near the supermarket, Raffle Hospital, and public transportation has added to your overall comfort. Your satisfaction is our utmost priority, and we're excited to welcome you back for another enjoyable stay in the future.Simply YoursGobinath PillaiOperations Manager
Guest User
Two Bedroom Deluxe Suite
Check-in Mei 2024
Family
6 ulasan
8.0/10
Very Good
Diposting pada 16 Jun 2024
Two bedrooms and one living room, spacious and with good views. Convenient transportation around. There is a washing machine and dryer in the room, suitable for long-term stays.
There are ants in the room, which is common in tropical countries.
The bathroom facilities in the hotel are not sufficient.
Teks AsliTerjemahkan dengan Google
Tanggapan dari Properti: Dear Valued Guest, Thank you for taking the time to share your review. We're delighted that you enjoyed the spaciousness and comfort of our two-bedroom serviced apartments, along with the beautiful views and convenient location. We are deeply sorry for the ant issue in the room and will be taking steps to ensure our housekeeping team is more vigilant in preventing this from happening in the future. We also appreciate your feedback about our bathroom facilities and will consider upgrading our facilities to better meet the needs of our guests. Thank you again for your review and we hope to welcome you back soon. Simply Yours,AimanActing Assistant Guest Relations Manager
Sugar W
Two Bedroom Deluxe Suite
Check-in Sep 2024
Family
17 ulasan
8.0/10
Very Good
Diposting pada 18 Des 2024
Very clean, good service, good room, very good bed and pillow, very comfortable. However, those with strollers and a lot of luggage should consider carefully. The most troublesome hotel is that there is no elevator that can directly reach the taxi station, and it is very inhumane to go around. The apartment is the same as the hotel. The hotel needs the doorman to help carry it down, which is very embarrassing. I go out several times a day, and every time I consider whether to give a tip, I don’t give them a tip, they serve me and work hard. In short, those who don’t have this concern can consider it.
Teks AsliTerjemahkan dengan Google
Tanggapan dari Properti: 親愛的糖W,感謝您抽出寶貴時間與我們分享您對住宿的詳細而誠實的評價!我們很高興聽到您發現我們的酒店非常乾淨、服務周到、房間漂亮、床和枕頭舒適。然而,對於我們酒店的佈局給您帶來的不便,我們深表歉意,特別是沒有直達出租車站的電梯。我們理解這一定是多麼令人沮喪,尤其是在攜帶嬰兒車或沉重的行李旅行時。我們感謝您的反饋,並承認我們當前的設計可能不適合行動不便的客人。我們將考慮您的意見以進行未來的改進。關於門衞的幫助,我們很高興他們能夠提供幫助,但我們也理解必須反覆尋求幫助並考慮給小費的尷尬。我們將審查我們的流程,看看是否有辦法讓我們的客人獲得更加無縫和方便的體驗。再次感謝您的反饋,我們很高興總體而言您在我們這裏度過了舒適的時光。我們希望將來有機會再次歡迎您回來。簡單的你的,艾曼助理賓客關係經理
Anonymous User
One Bedroom Premium Suite
Check-in Mar 2024
Family
6 ulasan
6.0/10
Diposting pada 6 Mei 2024
The room is quite big, and the facilities are average, which is actually pretty good in a place like Singapore.
Teks AsliTerjemahkan dengan Google
Tanggapan dari Properti: Dear guest: Thank you for sharing your wonderful review! We're glad you enjoyed your spacious room and our amenities. We are proud to offer comfortable accommodation and exceptional service in the heart of Singapore. Our team thanks you for recognizing their hospitality. We are delighted that you found us a great value and convenient location. We look forward to your visit again! Just for you, Aiman Assistant Customer Relationship Manager
Anonymous User
One Bedroom Deluxe Suite
Check-in Okt 2024
Solo travelers
32 ulasan
7.5/10
Diposting pada 19 Des 2024
Not too good, not too bad
Teks AsliTerjemahkan dengan Google
Tanggapan dari Properti: Dear valued guest, thank you for taking the time to share your honest review of your stay with us. We're sorry to hear that you had an average experience and thank you for your candid feedback. While we are pleased that we did not encounter any major issues during your stay, we are also disappointed that we did not exceed your expectations. We are always striving to improve and provide the best experience for our guests. If you would like, could you provide us with more feedback on what we could do differently to make your stay more enjoyable? Your feedback is valuable in helping us improve. Thank you again for choosing to stay at our hotel, and we hope to have the opportunity to provide you with better services in the future. Simply yours, Aiman Assistant Guest Relations Manager
Freedom05403284705
Check-in Des 2024
Solo travelers
10.0/10
Outstanding
Diposting pada 20 Jan 2025
During my one-month stay, thanks to the friendly and considerate hotel staff, I was able to enjoy a very pleasant and comfortable life without feeling any inconvenience or sense of unfamiliarity in a foreign place. In particular, I believe that Cindy and the current rotation staff are not only highly professional but also warmer and more welcoming than staff at any other hotel in any country. I sincerely want to express my heartfelt gratitude to them. The hotel facilities and room conditions were slightly dated, but they were quiet and clean. The swimming pool and gym were spacious, convenient to use, and overall very satisfying.
6/12
selva1974
Check-in Jan 2025
Family
10.0/10
Outstanding
Diposting pada 8 Feb 2025
We stayed for 2weeks from november 22nd to december 8th 2024. We booked the 2 bedroom deluxe for 3 adults and 2 kids. Service from front desk was the best I have ever experience. They were accomodating and helpful to all our needs. Our microwave was not working so we called reception and they immediately replaced it with a brand new one. We noticed the aircon was not working to optimum and they came to clean and service the next day. Also they brought us a floor standing air filter unit. Very thoughtful of them. The apartments are convinently located along Beach road with 2 mrt stations within walking distance - Nicoll mrt and Bugis mrt. Arab street is right across the road with lots of good eating places and shops. Bugis was only 10mins away. Also in the basement of the service apartments building there is a little coffeeshop selling wanton mee, baos, breakfast noodles and hot drinks. A pastry shop, 7 eleven, dry cleaners and a minimart-a big plus for getting those necessities and extras for the familyThe apartment was spacious with 2 bathrooms, 2 bedrooms and fully equipped kitchen. Clean and tidy. Our stay was memorable and we will definitely come back again! Thank you Aiman and Kisho for making our stay memorable. You went out of your way to help us. We hope to come back soon!! Selva Nadarajah Norway
Tanggapan dari Properti: Dear Selva1974, Thank you very much for sharing your exceptional feedback. We are delighted to hear that your family enjoyed your two-week stay at PARKROYAL Serviced Suites Singapore. It is wonderful to know that our team, particularly Aiman and Kisho, were able to assist you and ensure your stay was as comfortable and memorable as possible. We are also pleased that you found our location convenient and appreciated the array of amenities nearby. It’s great to hear that the spacious apartment, as well as the thoughtful services we provided, contributed to making your stay enjoyable. We look forward to welcoming you and your family back with us at PARKROYAL Serviced Suites, Singapore in the near future. Simply yours, Maezel Angeles Guest Services Manager
WanderlustJudyGrace
Check-in Okt 2024
Couples
10.0/10
Outstanding
Diposting pada 4 Nov 2024
My husband and I had an absolutely fabulous stay at ParkRoyal Serviced Suites Beach Road during our recent visit to Singapore in October 2024. This visit was a celebration of my 60th birthday and so we really wanted the place where we lived for the time in Singapore to be extra special and we were not disappointed. The building is centrally located and within easy walking distance from one of the iconic locations in Singapore, Haji Lane and nearby to Arab Street. The rooms were spacious and clean, and we had a lovely view from the living room which provided a beautiful backdrop to early and late-night tea drinking. Housekeeping came daily except for Sunday, (which was fine with us). The gym was compact and had all the necessary equipment to remain in shape over a holiday including countless epicurean delights. The Spa was delightful and easily accessible while breakfast could be had at downstairs at Ginger restaurant or at any of the nearby eateries. Ginger offers a buffet with a lot of food choices. We used the airport transportation that was offered by the hotel to take us to the airport, and this was a seamless process. However, by far the best thing about ParkRoyal Serviced Suite was the staff! They were warm, friendly, knowledgeable and really great representatives of both the hotel and their country. Always a pleasant greeting as you entered or left the hotel without being intrusive and this obtained across the board with each staff member we encountered. Cindy, Kisho, Alfonso and Oscar are worth Employee of The Year Awards. They were kind enough to give me a birthday cake on my birthday and gifted me with an orchid bloom. I am a huge orchid lover, so this was a perfect symbolic offering. Interestingly I also received a birthday cake from the lovely people at the Spa! The people are who made this stay a wonderful experience.
Tanggapan dari Properti: Dear WanderlustJudyGrace, We're deeply grateful for your glowing review! Your 60th birthday celebration will forever hold special memories, and we're honored ParkRoyal Serviced Suites Beach Road played a pivotal role. Our entire team, particularly Cindy, Kisho, Alfonsa and Oscar, are thrilled to have contributed to your exceptional stay. Your appreciation for their dedication and thoughtful gestures, including the birthday cake and orchid, genuinely touches our hearts. Our central location, spacious accommodations and amenities ideally suited your needs. Ginger's buffet and nearby eateries provided delightful dining experiences. Thank you for recognizing our commitment to exceptional service. We eagerly anticipate welcoming you back. Simply Yours, Aiman Assistant Guest Relations Manager
Guest User
Check-in Mar 2025
Other
10.0/10
Outstanding
Diposting pada 30 Apr 2025
I have spent a month at the serviced suites and I have had a smooth experience. The apartments are serviced daily without fail, well equipped and the staff at reception have been super helpful; Special thanks to Cindy who has been very attentive in making sure everything worked as expected for me. Andrea
Guest User
Check-in Mar 2025
Other
10.0/10
Outstanding
Diposting pada 30 Apr 2025
A very good service staff at reception Special mentioned staff name Cindy. She always approached me every time when I returned home and ask from my wellbeing. Remember there is one time I fallen sick without inform anyone Cindy approached me and notice me act different than usual. The next day she provide me a fruit platter and ask for my wellbeing. For me is a very attentive act of being a service staff and provide warmth care. For this for sure! I will return and stay here again next time I visit Singapore. Cindy definitely well deserves a 5 star excellent service. Next time when I return to Singapore I will buy some goodies snacks from my hometown for Cindy and will visit Cindy for sure.
Seaside45461384913
Check-in Mar 2025
Business travelers
10.0/10
Outstanding
Diposting pada 15 Apr 2025
A place you should visit! Especially Front Desk Cindy provided very good professional service. Everytime pass by reception will always see her put a smile on. Which nowadays traveller needed for. Her approach really make my stress away. A very good free coffee at reception 24 hours for coffee lovers. Cindy bought surprise gifts for my birthday recently. Very nice view from room. A TRUE Tip Top service.
Wanderer60579090096
Check-in Mar 2025
Business travelers
10.0/10
Outstanding
Diposting pada 13 Apr 2025
Marvelous stay here at PARKROYAL Serviced Suites. Cindy always entertainment me everytime I reached home. She is very energetic everytime and put on a smile on her. Very patient lady at front office. Thank you for service provided. She always follow up my comfort stay and Amenities in room very full. Very nice lady always talkative and chatty at lobby. Convenient to travel around city. Overall good stay. Will definitely recommend to people and my family next time come back to Singapore.
Getaway24586792148
Check-in Mar 2025
Business travelers
10.0/10
Outstanding
Diposting pada 13 Apr 2025
Superb service. Excellent service staff special mentioned Cindy at Front Office. She always approached us whenever we need her help. She very warmth and welcome. Here stayed for a 2 Bedrooms Deluxe was spocious. Very convenient to go work. I do enjoy staying here. Will definitely come back for sure next time when visit Singapore.
Paradise66821901841
Check-in Mar 2025
Business travelers
10.0/10
Outstanding
Diposting pada 10 Apr 2025
The apartments are very spacious, consisting of two bed rooms, a bathroom and a living room/ kitchen. Was living in one of the apartments on the 18th floor facing the sea so it came with a great view as well. The staff members were very kind and would help with any request or issue. Great thanks to Cindy, who would always greet people with a friendly smile and helped me out when I needed a technician or a taxi/shuttle. The services suites‘ location is also very good for people who would like to travel around the city as two different MRT stations/lines and a bus station are close by bringing you to any corner of the city. Thank you for the great experience and til next time! ☺️