Nrma Echuca Holiday Park

Caravan stay Couple. Have been on previous years. Had booked a particular site 10-12 months prior Had two phone calls to confirm site as we heard renovations were taking place only to get to park and find site not available and we were moved to another site which was inappropriate size for our caravan. Requested another site and after eye role and a “tut tut” from staff and a verbal “ well you know we are full It makes it difficult for us “ we were finally moved to a more appropriate site. I certainly question the term “ full” as we had sites vacant for the whole 5 days we were there. Spoke to other members of our group virtually treated the same with pre site bookings not being honoured and told “park full this is only site available” and then to have vacant sites seen over their stay. My opinion some office staff need to know site measurements and caravan measurements before booking small vans into large sites and large van into small sites. Very poor service by office staff. Park itself has had some parts where major work done and there was work being undertaken still Good to see them spend some money on upgrades. Current Works a bit of a hassle but acceptable. Kids water park and swimming pool. Good size camp kitchen some new cabins but a fair ratio of cabins to caravan sites and with new site upgrades it will be impressive when finished. There are three amenities blocks which are exceptionally cleaned. Middle toilet book has broken out of order toilets and need a few clothes hooks in shower block to replace broken ones but very clean All toilets blocks getting a bit past there date. Plenty hot water and good pressure. Free WIFI. Walking distance to town Cafes and pubs. TV reception OK Ground staff friendly and willing to stop and have chat. Good security lighting Some BBQ areas effected by current works ( can’t be helped)

We have a powered site for our caravan. come here every year for the cricket tournament. book site next to fellow team member 1 yr in advance. arrive this year to find they have moved us from our site of 2 yrs to another across the road. our friends still in original site. when i queried why are we moved, REPLY was we reserve the right to move anybody to any site. sites are not guaranteed. i would think that when someone books a specific site 1 yr in advance (and same site for the previous 2 yrs) that the absolute the management should do is advise before you have traveled 5 hrs towing a van and you are standing at reception. They have the right to relocate you but i should have the right to cancel if i am not happy, in advance not on the day. Very poor communication, and customer service for comeback clients. Park has a lot of our team members staying here, we will be discussing if we come back again.

stayed 5 nights and were satisfied with our acacia cabin. My problem is the bathroom corners had not been cleaned properly in a very long time, the ceiling fans needed a good clean and there was damage to the ceiling in the bunk room. Noticed in checking and making sure nothing was left behind. Double bed kept moving and the backs of the kitchen chairs had greasy finger prints on them. Sorry I am a bit anal in the house. The floors were not especially clean but I put that down to the dust from the storm. Apart from that the price was acceptable and the position to town was great. The site was fabulous and the ducks (hahaha) were very friendly. We enjoyed our time and would recommend this to friends as long as they made sure the price was okay.

Great location. Nice addition having the kids new splash park.

*THERE WAS MOULD IN THE BATHROOM* The Aircon filters were filthy. The sofa had a large tear in the material. Tap fittings were from the 70's as was the cabin. There was a build up of dust / spider webs around the light fittings.

Last visited this place more than ten yrs ago. It's still a gem! Heated pool, friendly staff, great sms communication to guests about what's on, schooter stolen, etc. Asked for a quiet site and they obliged. Heated pool. Close to everything. So good!

I stayed at the park whilst in the area for business - it was clean, quiet and secure. When travelling for business for extended periods, it is fantastic to be able to cook a meal instead of relying on restaurants/room service and not to have to worry about parking!

Our 3 night stay was great, good, clean cabins. Quite roomy. Close to bike trails, port and shops. Would definately return.

I like the vibe there and it's close to the town. Maybe a smart tv could be a great upgrade on the amenities. Overall, it was a great stay!