Staff were friendly, interested in helping to answer questions and pleasant to deal with. The room was comfortable, well provided with plug sockets as well as tea/coffee. There was crisp, clean linen and a clean bathroom.
However, the shower head bracket was broken - which it had clearly been for some time. This was a pity as the bath I had clearly only recently been refurbished.
The adjacent Hungry Horse restaurant premises were very tired and definitely in need of refurbishment. The food (dinner and breakfast) was fine and again the staff were helpful.
However, there was not enough information about the food’s ingredients. Whilst there was some declaration of potential allergens ( very much to be applauded) the list of these was quite arbitrary and whomever complied it was making assumptions about allergic reactions. Far better to just list all the ingredients and flag potential cross contamination. For example I react to peppers which don’t appear on lists of allergens. However, if the ingredients are listed I can see for myself.
Terjemahkan