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Ulasan terverifikasi
Lokasi4.1
Fasilitas4.1
Layanan4.1
Kebersihan4.1
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Semua ulasan(74)
Ulasan positif(44)
Ulasan dengan foto/video(2)
Buruk(5)
wesworld
Standard Double
Menginap di Jun 2024
Bisnis
39 ulasan
5.0/5
Fantastis
Diposting pada 30 Jun 2024
near messe . worth to stay for exhibition.
Terjemahkan
Tamu
Standard Double
Menginap di Feb 2023
Bisnis
36 ulasan
5.0/5
Fantastis
Diposting pada 28 Apr 2023
The hotel is nice and clean , Employees are really cute and helpful but very close to messe
Tanggapan dari Properti: Dear guest,thank you for taking the time to evaluate your stay at our NH München Ost Conference Center.I can understand that the experience you made was not satisfying.Unfortunately you left your luggage unattended in a public area of the hotel. We did our best to solve that case. The police was involved, but unfortunately you never contacted them.Again, we would like to apologize for this issue.Kind regardsSandra BleierFront Office ManagerNH München Ost Conference Center
Juyoung
Standard Double
Menginap di Des 2023
Bisnis
2 ulasan
4.5/5
Sangat Baik
Diposting pada 8 Des 2023
시설도 좋고 대부분 만족합니다
Terjemahkan
Pengguna Anonim
Standard Double
Menginap di Nov 2023
Bisnis
3 ulasan
3.0/5
Diposting pada 13 Jan 2024
一般,床太小了
Terjemahkan
Tanggapan dari Properti: Dear guest,thank you for your time and effort to tell us your impressions about your stay in our hotel.However, we regret that the bed did not meet your expectations. We take your feedback seriously and will review this internally to ensure that our guests have a comfortable night's sleep.Thank you again for your feedback.Kind regardsSandra BleierFront Office ManagerNH München Ost Conference Center
Not a 4 star hotel. A conference hotel witk no EV chargers and miles away from the city center. Dirty stained carpets in the corridors. Smelly and dirty rooms with chipped tiles and sinks. Lamps and curtains from the 80’s. Breakfast was OK at best..! Awful..
Terjemahkan
6/10
Tanggapan dari Properti: Dear guest, thank you for your feedback. We apologize that your experience did not meet your expectations. We regret the condition of the carpets and we are already working on a replacement and fresh up. Your comments about the cleanliness are concerning and we will address these issues with our housekeeping team to make necessary improvements. We also acknowledge your point about the lack of EV chargers. We are continually working to enhance our facilities and services, so the charging stations are already planned. In the meantime our reception team is always happy to help you finding the next available charging station. There are several within only a few minutes around the hotel. Our location close to the fair trade center of Munich is ideal for guests visiting for this reason, but you are also able to reach the city center of Munich just within a few minutes by public transportation. The next train station is only a short walk from our hotel. We would be happy to welcome you again soon in one of our NH Hotels. Kind regards Sandra Bleier Front Office Manager NH München Ost Conference Center
mrtaspinar
Menginap di Okt 2024
Pasangan
4.0/5
Luar Biasa
Diposting pada 22 Okt 2024
The room heating was not working. The attendant sent a heater to the room. Thank you for everything good days
Terjemahkan
Tanggapan dari Properti: Dear mrtaspinar, thank you for sharing your experience with us. We apologize for the issue with the room heating but are glad to know our team could assist with a heater to make your stay more comfortable. We appreciate your kind words and look forward to welcoming you back in the future. Wishing you all the best! Kind regards, Sandra Bleier Front Office Manager NH München Ost Conference Center
Catherine K
Menginap di Sep 2024
Keluarga
4.0/5
Luar Biasa
Diposting pada 25 Sep 2024
Went with my family, we got 2 rooms beside each other, housekeeping not the best. Never cleared away coffee cups, fridge and ac didn't work in one room, did complain a couple of times but nothing done. 1 male receptionist was very rude but other than that staff very friendly , food was lovely
Terjemahkan
Tanggapan dari Properti: Dear Catherine, thank you for sharing your experience with us. We're glad to hear that you enjoyed the food and found most of our staff to be friendly. However, we sincerely apologize for the issues you encountered with housekeeping and the technical problems in your rooms. Rest assured, we will address these matters internally to ensure improvements are made. We hope to have the opportunity to provide you with a more seamless stay in the future. Kind regards Sandra Bleier Front Office Manager NH München Ost Conference Center
nposvyatenko
Menginap di Sep 2024
Lainnya
5.0/5
Fantastis
Diposting pada 7 Sep 2024
Everything one expects from the hotel of this type. Simple, clean, not very wide but very smart selection of breakfast. We were interested in that specific location so it worked for us perfectly. Amazingly helpful and friendly staff at reception.
Terjemahkan
Tanggapan dari Properti: Dear nposvyatenko, thank you for your reservation and your kind feedback. We're pleased to hear that out hotel met your expectations and that our location worked well for you. It's great to know that you enjoyed our breakfast selection and found our staff at reception to be helpful and friendly. We look forward to welcoming you back in the future. Kind regards Sandra Bleier Front Office Manager NH München Ost Conference Center
HelsD75
Menginap di Agt 2024
Lainnya
5.0/5
Fantastis
Diposting pada 27 Agt 2024
We stayed at this hotel as we went to Adele. On arrival the receptionists was very welcoming, we were also offered some free drinks vouchers to use at the bar and a little gift bag for the Adele concert which was a nice touch. The room was spacious and clean with comfortable beds. Shower was lovely with the added touches of toothbrush, toothpaste, comb and shower cap if needed. We paid for breakfast but as our flight was early we didn't get chance to sample the food. The hotel is out of the city centre and the taxi from the centre was about 15 minutes. To the airport the drive was 20 minutes on the motorway and a little pricey 100 euros. Overall, I would definitely stay at this hotel chain again. Thank you for a lovely stay
Terjemahkan
Tanggapan dari Properti: Dear HelsD75, thank you very much for staying with us and for your wonderful feedback! We're delighted to hear that you enjoyed the warm welcome with a complimentary drink and the thoughtful gift bag for the Adele concert. It's also great to know that you found the rooms spacious, clean and comfortable. We're sorry that you didn't have the chance to enjoy our breakfast due to your early flight. In that case we would have been able to pack you some lunchboxes. We look forward to welcoming you back to our hotel again soon. Kind regards Sandra Bleier Front Office Manager NH München Ost Conference Center
LarsVereijken
Menginap di Agt 2024
Keluarga
5.0/5
Fantastis
Diposting pada 5 Agt 2024
We were staying at this hotel for the Adele show. Everything was OK and both check-in and out went fast and smooth. Really enjoyed the Adele theme in the hotel!
Terjemahkan
Tanggapan dari Properti: Dear Lars, thank you for taking the time to evaluate your recent stay at our NH München Ost Conference Center. Individual service and costumer orientation is very important for us, so I'm very happy that you liked our Adele specials! The team and I are very much looking forward to welcoming your return to NH in the near future for another memorable experience. Kind regards Sandra Bleier Front Office Manager NH München Ost Conference Center
Tamu
Menginap di Jul 2024
Keluarga
4.0/5
Luar Biasa
Diposting pada 24 Jul 2024
Easy to reach hotel East of Munich. Perfect situated if you are travelling through. It is situated in a business district and thus a bit from the centre of Munich. Parking can be done on the street on in the parking cellar for approx. 16 EUR for 24 hours. We received a very large room for the three of us with a double bed and a foldout couch. There was a well-functioning A/C and a nice bathroom. Helpful and kind staff.
Terjemahkan
Tanggapan dari Properti: Dear jacobm199, thank you for your time and effort to tell us your impressions about your stay in our hotel. We are pleased, that you enjoyed your stay with us and liked our services and facilities. It is our utmost desire to make our guest feel comfortable and welcome in our hotel. Thank you again for your great feedback - we´re really looking forward to welcome you back in our hotel. Kind regards Sandra Bleier Front Office Manager
David H
Menginap di Jun 2024
Sendiri
1.0/5
Diposting pada 1 Jun 2024
This has been by far the worst NH hotel experience that I have ever had the misfortune of having experienced. It is embarrassingly inadequate, and should not be frequented by any guests who wish to have a semblance of a pleasant stay. I fear I will forget some of my complaints, but I will try: 1. Poor to no room service 2. No shuttle service during my stay 3. No upgrade or meaningful accommodations as a titanium member 4. Poor engagement from front desk 5. Poor engagement from bar area 6. Loud in room This is a non-exhaustive list. This has been a terrible experience.
Terjemahkan
Tanggapan dari Properti: Dear David, thank you for taking the time to evaluate your recent stay at our NH München Ost Conference Center. We would like to apologize that we could not meet your expectations and that we could not convince you of the high standards at our hotel. It would be great if you could send us a detailed feedback regarding your stay to improve our service and see the points where we have to work on. I am looking forward to your feedback. We hope you will give us another chance to show that we can do better. Kind regards Sandra Bleier Front Office Manager NH München Ost Conference Center