Untuk memastikan keaslian rating yang ditampilkan, kami tidak hanya menghitung rata-rata nilainya, tetapi juga mempertimbangkan kredibilitas ulasan dan tanggal menginap tamu untuk menentukan rating final.
Ulasan terverifikasi
Lokasi4.9
Fasilitas4.8
Layanan4.9
Kebersihan4.9
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sampson
Kamar Superior Twin
Menginap di Agt 2024
Keluarga
3 ulasan
4.5/5
Sangat Baik
Diposting pada 19 Sep 2024
The hotel room is clean and spacious. Wide variety of breakfast selection and the food quality is good. Provide free fruits, snacks and drink at the lobby hall.
Most of the staff are helpful, except for an unpleasant encounter with one of the front desk male staff on the mid autumn night shift. He is the only one on night shift duty on the night of 17 Sep. He seems quite impatient and unfriendly to attend to us. The counter sells beer, we were asking him if is ok to buy the beer and have it at the lobby dining area. He didn't give a direct answer of 'No', we were confused and kept asking. But he raised his voice, which is unprofessional of a customer service staff. We were not expecting such service and attitude from a well-known hotel.
Other than that, it was a pleasant experience at the hotel and generally we are satisfied with the experience.
Terjemahkan
Tanggapan dari Properti: Dear guest, thank you for staying for the entire season. Our service motto throughout the season is' treat guests like family and friends', but we feel ashamed to see your feedback and sincerely apologize to you here! We will continue to strengthen employee training and improve the quality of our services! Looking forward to your next stay, hoping to make up for the shortcomings of this time. We apologize again and wish you a happy life!
Tamu
Kamar Pintar Keluarga (Tv)
Menginap di Nov 2024
Keluarga
1 ulasan
5.0/5
Fantastis
Diposting pada 1 Jan 2025
Very nice and clean. Staffs are very kind. Highly recommended.
Terjemahkan
Tanggapan dari Properti: Hello, dear guests, thank you for your love and recognition of the whole season. We have been trying to create the most comfortable experience for travellers, hoping that we can add joy and emotion to your holiday. The hotel is looking forward to your next stay!
Pengguna Anonim
Kamar Superior Twin
Menginap di Jun 2024
Bepergian dengan teman
4 ulasan
4.6/5
Sangat Baik
Diposting pada 9 Sep 2024
the bathroom door is a bit see-through, so be careful when you stay with friends
Terjemahkan
Tanggapan dari Properti: Dear guest, thank you for choosing to stay in the whole season. It is not very convenient to see that the bathroom glass you mentioned is transparent. Because the store is a franchise store, the room facilities and equipment are the standard of Huazhu Group, so the hotel can not be changed, please understand. Thank you for your advice, look forward to your next stay, and wish you a happy life!
Tamu
Superior Double Bed Room A (with Smart Control, 65-Inch Screen Casting Tv & Fresh Air System)
Menginap di Nov 2023
Sendiri
16 ulasan
5.0/5
Fantastis
Diposting pada 19 Jan 2024
Room was very clean. Staff was super nice. New hotel at reasonable price.
Terjemahkan
Tanggapan dari Properti: 尊敬的賓客您好!非常感謝您對我們的喜愛,很榮幸能為您提供最優質熱情的服務,您的滿意是我們的一直努力的目標,期待您的下次光臨,祝您一切順利!
Pengguna Anonim
Kamar Tatami
Menginap di Mar 2023
Bisnis
3 ulasan
5.0/5
Fantastis
Diposting pada 26 Apr 2023
OkOkOk
Terjemahkan
Tanggapan dari Properti: 感謝您的五分好評,很開心給您帶來美好的體驗,我們會努力做的更好,期待您的下次入住給您帶來更多的驚喜。
Tanggapan dari Properti: 尊敬的賓客您好,感謝您的入住。大有全季的服務信條是待客如親友,讓每位入住客人都有賓至如歸的感受。看到您的點評我們非常重視,很遺憾沒有給您帶來完美的入住體驗!全季酒店是華住集團旗下的連鎖型商務酒店,確實沒有配備自行車哦,不過咱們酒店處於市中心,附近就有共享單車出行也是較為便捷的哦~您所預訂房型是高級雙床房,房間面積是27平哦。價格也是華住集團根據人流量決定的,是符合市場需求的。房間的設施設備及客需用品也是統一標配,若您需要洗澡使用的拖鞋可致電前台,酒店有為顧客準備,以備不時之需。如若我們服務過程中有做的不周到的地方,也希望您能及時與我們溝通,我們一定會加倍重視並改正,望您海涵!期待您的下次入住,希望能給您帶來完美的入住體驗!祝您生活順利!