Dali Old Town · Anyu Hotel

Just spent a wonderful five nights at the Anyu Hotel in Dali in November, this beautifully appointed boutique hotel was so charming. From the warm lights, to the rich hardwood floors, ceilings, and furniture to all the thoughtful accents in the room and common areas, it felt like a charming and cozy home away from home. Hotel location is fantastic, just steps away from the Dali Ancient Town, so everything from cafes, top restaurants, pharmacies, markets, bars, and hundreds of other stores and outdoor vendors are just a 2-10 minute walk away, no need to sit in traffic or call a car to get around. Bed and pillows very comfortable, showerhead very powerful so makes for a very luxurious shower. However, the best thing about the hotel is their warm and caring staff. Nancy, one of the cleaning staff, was always super helpful and attentive and delightful to chat with, and was also kind enough to give us some great recommendations on places to visit which we ended up enjoying very much. Anna was also very nice to interact with, her gentle and pleasant demeanor and thoughtful words always made it a pleasure to see her. Candy was wonderful as well, always making sure we were attended to and ended up making some great recommendations on places to eat nearby. Her warm smile and kind demeanor will be remembered. Finally, it was Vivian who we owe a deep debt of gratitude to. On the first day, my 84-year old Mom came down with an illness which included all sorts of symptoms. Vivian went out of her way to call a car and she accompanied us to the nearest hospital where she helped us fill out all the necessary paperwork and stayed by Mom's side for over an hour as we waited to see a doctor. Medication was prescribed and she called another car to take us back to the hotel while she went to a nearby pharmacy to pick up the medication for us which she then brought back to the hotel. By then it was well into the night and she had even taken us to the hospital when she was already off work, so this was all on her own time. My Mom ended up making a recovery in large part to Vivian's quick and incredibly kind actions. She really went above and beyond and we are just so grateful to her and Anyu Hotel for helping to save my Mom. Vivian was also an absolute pleasure to talk to as she always came over to greet us and chat everyday during our stay. Her warm smile, cheerful disposition, and charismatic yet humble personality always made every interaction a real pleasure. The hospitality we experienced from her will never be forgotten and feel very fortunate to have met someone with such a kind heart and also very high EQ and dedication. We know if we had stayed at a different hotel there is no way we would have experienced this level of hospitality so we are deeply appreciative for Vivian and the entire staff at Anyu for making our trip one that won't be forgotten.

Had an amazing stay. Great service - after check in staff will recognize you from then. Wasn’t a typical five star hotel, it feels much more like home, offering a unique, cozy atmosphere. The hotel itself has a lovely local style and is incredibly peaceful. It’s located a bit deeper into the old town, so you’ll need to walk a few steps to get there, but they’ll gladly come out to assist you. (VIVIAN was exceptionally nice and introduced me to some great local eateries and places to visit. She was always ready to accommodate my needs in the best way possible)

Very attentive service.

這是我第二次來到大理，這次選擇下榻大理安隅連鎖酒店，體驗感堪稱完美。酒店坐落於古城之中，早上九點的古城，陽光温柔，而酒店門口便可停車，便捷程度超乎想象。安隅作為本土品牌，初次瞭解還是在攜程上，當時看到酒店裝修圖片，古樸典雅的風格便深深吸引了我。 踏入酒店大廳，安靜與舒適的氛圍撲面而來，那種熟悉感就像回到了自己家中。我自幼居住在小洋房（奶奶家是上海日本殖民時期的建築），安隅的風格勾起了我兒時的回憶，親切與懷念之情油然而生。 酒店的服務人員更是為這次入住體驗增色不少。Kelly和小楊熱情周到，他們的聲音輕柔悦耳，每一句話都暖到了心坎裏。從精緻的下午茶，到貼心的開夜床服務，還有夜宵（銀耳羹或熱牛奶），再到美味的早餐，每一個細節都處理得恰到好處。早餐採用定食的方式，既避免了浪費，又充滿儀式感，讓我滿心歡喜。 我們攜帶了四個行李，酒店沒有電梯，可女員工們毫不猶豫地幫我們將行李搬到了三樓，她們敬業的精神和認真的態度，讓我十分欽佩。都説日本人服務出色，可在安隅，我感受到了不遜色於任何國際標準的優質服務，每一個舉動都能看出他們在設身處地為顧客着想。 安隅的床和被子柔軟舒適，經過一天的奔波，晚上能在這樣舒適的床上睡個好覺，實在是太重要了。這次的大理安隅之行，讓我對這個品牌充滿了好感。據悉，三亞、杭州、麗江還有三家安隅酒店，我已經迫不及待地想去杭州安隅，再次體驗這份獨特的美好。一個優質的酒店，真的會讓旅行變得更加意義非凡 。

這是一個必須要給好評的酒店，安隅酒店當為我們入住體驗感最佳的酒店，工作人員熱情周到温馨，令人心暖暖的❤️賓至如歸感滿滿！更別提還有豐盛的早餐，精緻的下午茶還有暢飲的醇味咖啡，簡直太讚了🤩我覺得房間大小對於我個人而言是能接受的，啥都不差反而很温馨，而且這種佈置大小也的確別具一格！對於隔音問題，因為是木質結構的確沒有特別隔音，酒店在床頭抽屜裏也給準備了耳塞，看到某些評論也的確擔心影響睡眠，但沒想到晚上我們兩個人睡得都出奇好😏也許是概率性問題吧！總之如有下次出行，安隅應當為首選❤️最後感謝酒店工作人員美麗可愛的小姐姐們❤️你們都棒棒噠👍

房間當天就幫我升級了，23年住的麗江這個酒店被服務和小環境打動，這次大理就選這家了，管家很貼心，大理的位置前停車有點小困難，酒店比麗江小，佈置的還是很舒適的，這次沒有時間享受下午茶，跟管家説了，也給我預留了一份，水果沒有麗江的多，但是有我喜歡的酸角，本身沒有送機服務的，後來我跟管家提到了，她也為我申請了服務，非常感謝她！下次還要住一下杭州的