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Ulasan terverifikasi
Lokasi4.6
Fasilitas4.5
Layanan4.6
Kebersihan4.7
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Semua ulasan(638)
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Resepsionis sangat ramah(65)
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Desain bagus(13)
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Pendingin ruangan sangat buruk(11)
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Buruk(30)
Berklot
Kamar Tempat Tidur Ukuran Queen dengan Pemandangan
Menginap di Mei 2024
Bisnis
2 ulasan
4.0/5
Luar Biasa
Diposting pada 22 Jun 2024
The hotel is very nice very clean with an original architectural and rooms so beautiful with a balcony, the inconveniences was the location can’t if you looks for something to eat or to buy outside you may use taxi each time, the automatic closing room doors make a very noisy slaps you can imagine when you are sleeping
Terjemahkan
6/13
Tanggapan dari Properti: Dear guests: Hello! Thank you very much for your stay and comments. Looking at your detailed praise, I believe you have spent an unforgettable holiday here. I hope our service and environment have left you with good memories. It's better to have fun alone. I also hope you can publicise it in your circle of friends, but everyone will experience this beauty. Welcome to visit us often!
Steve_B
Superior King Room
Menginap di Mei 2024
Bisnis
9 ulasan
4.7/5
Menakjubkan
Diposting pada 26 Jun 2024
Have stayed before and will stay again. Very comfy bed and room was good size. Staff friendly and helpful
Terjemahkan
6/10
Tanggapan dari Properti: Dear Guest: Hello! Thank you for staying at Cixi Hangzhou Bay Hotel! We have received your sincere comments on the hotel. We hope you will continue to support us, and we will continue to improve our service quality!
DAMIR NB
Kamar Eksekutif dengan Pemandangan Danau(queen bed)
Menginap di Jan 2024
Lainnya
1 ulasan
1.7/5
Diposting pada 12 Feb 2024
The quality of the materials used in the rooms and the cleanliness are definitely at a level that will not even reach the level of a 3-star hotel.
i have booked a room with a lake view for a weekend break,unfortunately the room was incrediable loudly . The room lake view is definitely a puddle in the public pedestrian area
Room service is definitely not at the level of a 5-star hotel , the presentation of taste , the food is cold, and the quality of food materials served is very ordinary and bad
The level of foreign language communication at the hotel is very bad, and when you try to reach the reservation by phone, they sarcastically start passing the phone to each other in a panic.
Shortly , if you are thinking of a quiet staying plan where you want to stay alone with yourself to relieve weekend fatigue, I definitely recommend that you cross this hotel off your review list, otherwise you may have to check in like me and check out a few hours later.
Terjemahkan
Michael
Superior King Room
Menginap di Sep 2024
Bisnis
7 ulasan
4.7/5
Menakjubkan
Diposting pada 22 Okt 2024
Good hotel
Terjemahkan
Tanggapan dari Properti: Dear guest: Hello! Thank you very much for your support to our hotel, we always believe that a good reputation must be recommended from the most sincere customer satisfaction, and we are also honored to provide you with the best quality service. We welcome you to choose Hangzhou Bay Hotel again, whether for business or travel! Sincerely looking forward to your visit again!
Garza Malacara
Executive Queen Room
Menginap di Mei 2023
Bisnis
3 ulasan
5.0/5
Fantastis
Diposting pada 21 Jun 2023
Service is quite good and location is very convenient
Terjemahkan
Tanggapan dari Properti: 感謝您的入住。我們將一如既往、不斷努力,關照好每一位客人。期待您和家人、朋友常來!
André - Cixi
Kamar Eksekutif dengan Pemandangan Danau(queen bed)
Menginap di Apr 2022
Pasangan
2 ulasan
5.0/5
Fantastis
Diposting pada 4 Mei 2022
The service and the room was absolutely stunning. Because of COVID the air conditioning was turned off, but the front desk offered us a fan and brought it to our room immediately, which made a HUGE difference. Even the cleaning staff was polite and friendly!
The breakfast was a little disappointing, all the basics was all there, but didn't have that little extra when it comes to western food. Then view from our lake view room was stunning, but the river boats on the lake was noisy and we had to listen to what could've been a car alarm, but was part of the attraction of the river boats all day.
All in all, I would go there again. and would recommend it to anyone that knows how to have breakfast delivered to them from another restaurant or shop
Terjemahkan
Tanggapan dari Properti: 尊敬的客人:您好!感謝您對酒店的認可,期待您的再次到來。
Tanggapan dari Properti: 尊敬的客人:您好!首先感謝您此次出行選擇了我們酒店,您的寶貴意見酒店非常重視,我們會加強客房衞生檢查的質量,避免發生類似的情況,關於泳池的清潔,酒店也會定期安排清理的,給您帶來不好的體驗深表歉意;也希望您給我們一個改進的機會隨時歡迎您來監督,祝您生活愉快!
Tanggapan dari Properti: 尊敬的客人:您好!非常感謝您的入住和點評!酒店擁有得天獨厚的地理位置和悠久的歷史以及深厚的文化底藴,同時管理團隊的專業性與服務的創新性不斷的為來賓提供滿意與驚喜,您的入住是對我們的最大鼓勵,我們的服務會常伴您的左右,我們誠邀您再次光臨,祝工作順心,萬事如意。