Ulasan Renaissance Cancun Resort & Marina

Nice location, staff are very friendly and helpful. Food in the area is very expensive.

It was pleasant overall. But I had to pay unexpected extra 20 dollars for tax when I checked in. Maybe it will be better if they informed me in advance. Except that, every thing was good.

It’s good hote. Room is.m clean. Reception is friendly

Great location adjacent to a brand new shopping mall with lots of restaurants. Parts of this new neighborhood is still being built so it does affect a bit the view. However, this didn’t bother us too much and we were not bothered by noises as the the constructions were further. Spacious and very clean rooms. Friendly and efficient staff. Amazing breakfast buffet. You can even rent bikes from the hotel which is quite convenient. It was the third time we were staying in this hotel and we will definitely return.

The description of this hotel is very misleading. It is about 30 minutes out of town, in a harbor that is being dredged. A taxi ride into town cost $18 each way. The hotel has a small unheated lap pool and a large unheated hot tub. It is not near a beach. There is a beach about a mile away and a shuttle, but it doesn't run on Mondays. They encourage you to request no housekeeping to save on energy costs, but didn't mention that if you do that you don't get clean towels, empty trash or replenish soaps, etc. We couldn't figure out how to use the in-room expresso maker and no one could help us. If you're into shopping, there is an upscale mall attached to the hotel. When we saw the location, we informed the management that we were very unhappy with the location and wanted to move to a different hotel, but with Trip.com the fee, paid in advance, was nonrefundable.

My experience at the hotel was perfect! All the staff were friendly, and I didn't have any problem communicating even though I don't know much Spanish. I'll definitely be back.

Nice hotel and bar, nearby shopping mall. Great breakfast!

칸쿤에서 새로이 개발한 마리나 존에 위치해있으며 교통편도 무난한 곳입니다~! 다만 최근에 개발한 곳 치고 수질이 좋지 않으므로 민감하신 분들은 필터를 소지하고 가시기 바랍니다. 허니문이나 생일 같은 각종 기념일을 사전에 언급하면 장식 서비스가 있으니 참고 바랍니다~!

Hotel com estrutura muito boa. Quartos bons, café da manhã excelente. Visual muito bonito e bem localizado. Tem shopping ao lado.

有些工作人員很友好，比如Felix👍 自助早餐很美味，價格也貴，580比索/人，服務員問我們喝什麼，我們説cappuccino，結帳時被額外收取了 126比索/2杯cappuccino，原來除了美式其它的咖啡需另外付費，而他們並沒有事先告知。 入住時付款了50美元，我以為是按金，但退房時沒退回給我，説是服務税，每天10刀*5天，但我預訂房間的時候寫着價格已含所有費用… （平台已予解決） 4/1晚突然蚊子成災，還好我們4/2換去全包酒店，那家酒店一衹蚊子都沒有。

Al solicitar media hora, media hora de salida después de la especificada en el check out se nos negó rotundamente pero no solo eso, la señorita que contestó fue muy grosera como si se le solicitara otro día más sin pagar. De verdad muy desagradable

酒店的位置很好，比鄰一個購物中心。吃飯很方便。 酒店服務很好，但房間有點潮濕，被子很濕很重，衞生間氣味相當重。我度過了難聞的三天。

崁昆的這家萬麗還是蠻不錯的 環境衛生什麼的都很好 樓下就是一個購物綜合體 但是 我不知道為什麼我的手機裝上sim卡就連不上酒店的WiFi 還要把sim卡拔下來 連接上WiFi之後再插卡.......

設備も綺麗で、清潔感がある。 朝食も美味しい。