Ulasan Renaissance Cancun Resort & Marina

Nice view

Nice location, staff are very friendly and helpful. Food in the area is very expensive.

It was pleasant overall. But I had to pay unexpected extra 20 dollars for tax when I checked in. Maybe it will be better if they informed me in advance. Except that, every thing was good.

It’s good hote. Room is.m clean. Reception is friendly

The hotel is in a good location! It's right next to the shopping mall, and it's very convenient for eating. Although there is no beach, it is very suitable for going out to scenic spots, and it is cost-effective

It's a really beautiful place with a restaurant below that was really delicious! It's directly connected to a shopping mall, and the prices weren't too high, so it was worth the price! Very satisfied

It is located in the newly developed Marina Zone in Cancun, and transportation is easy~! However, the water quality is not good for a recently developed area, so if you are sensitive to water quality, please bring a filter. If you mention a special occasion such as a honeymoon or birthday in advance, there is a decoration service, so please take note~!

It was really nice. It was new so it was clean and there was a mall underneath which was awesome haha ​​It was nice because it was in the middle of downtown and the hotel zone. There is a beach you can take a bus to from the hotel? Don't go there. It's a waste of time. Just take an Uber and go to the public beach.

The hotel is in a good location, but the front desk service is a bit lacking

Hotel with very good facilities. Good rooms, excellent breakfast. Very beautiful view and well located. There is a shopping mall next door.

Some staff are very friendly, such as Felix👍 The buffet breakfast is delicious, but expensive, 580 pesos/person. The waiter asked us what we wanted to drink, and we said cappuccino. When we checked out, we were charged an extra 126 pesos/2 cups of cappuccino. It turned out that coffee other than Americano was charged separately, and they did not inform us in advance. I paid $50 when I checked in, and I thought it was a deposit, but it was not returned to me when I checked out. It was said to be a service tax, 10 dollars per day*5 days, but when I booked the room, it said that the price included all fees... (The platform has solved it) On the night of 4/1, there was a sudden mosquito disaster. Fortunately, we changed to an all-inclusive hotel on 4/2, and there was not a single mosquito in that hotel.

The facilities are nice and clean. Breakfast is also delicious.

The service and attention of the best

The location of the hotel is very good, next to a shopping mall. Eating is very convenient. The hotel service is very good, but the room is a bit damp, the quilt is very wet and heavy, and the bathroom smells quite strong. I spent three days smelling terrible.