Ulasan Echarm Hotel( Nanzhou Subway Station Pazhou International Convention and Exhibition Center Branch)

The stay was great. The hotel provides a free shuttle to and from the Canton Fair. The guys at administration are helpfull

This hotel is located in a prime location of Guangzhou with the metro and bus station nearby with easy taxi pick up. The room was very clean, and the service was good. However, the breakfast was very Chinese so I’d recommend the McDonald’s next door if you’re a foreigner. The walls are very thin too, you can hear every one near you, which may make it hard to sleep. But the bed was very comfortable, the room was spacious with all needed amenities. It’s good for a solo traveler on a budget.

Echarm Hotel is close to the metro station and next to the bus station. It is clean and comfortable. The breakfast is very good. I liked everything.

Disappointing Stay at Echarm Hotel( Nanzhou Subway Station Pazhou International Convention and Exhibition Center Branch) I recently had the misfortune of staying at Echarm Hotel(Nanzhou) for 6 nights, from 12/03/2025 to 18/03/2025. Despite my initial excitement to explore the city, my experience at the hotel was marred by a series of issues that left a sour taste in my mouth. *Check-In Chaos: Lift Out of Order* My stay got off to a rocky start when I arrived at the hotel to find that the lift was out of order. The staff informed me that it would be down for maintenance. I had to lug my heavy luggage up the stairs, which was a real challenge. The staff did offer to help, and I appreciated their effort. However, it was not a great start to my stay. *Air Conditioning Issues: A Never-Ending Nightmare* The first issue we encountered was the lack of air conditioning in our room. Our room was consistently at 30°C throughout the night, making it unbearable. When we repeatedly feedback, the hotel claimed that the air conditioning was not necessary due to the cold weather, as long we open window. They took no action until the 3rd day, when they offered to change our room. Before changing rooms, the staff brought us to the new room and showed us that the air conditioning was working, with the temperature displayed at 23°C. However, when we actually stayed in the room, the temperature remained at 28°C throughout the night, and we had to open the door at 7am to let in the cold air. *Technician's Visit: A Temporary Fix* On the 5th night of our stay, we went to front desk requested to talk to hotel management about it, follow on a technician visited our room to investigate the air conditioning issue. Miraculously, we started to feel a bit of coldness in the room, and the technician told us that everything was okay. However, this was just a temporary fix, and the air conditioning soon reverted to blowing hot air again. It was clear that the technician had manipulated the system to make it seem like the issue was resolved, but in reality, the problem persisted. *Poor Breakfast Options: A Lackluster Spread* The daily breakfast was another major letdown. The food was oily, and the same dishes were served every day. The buns were mostly flour and air, with very little meat. It was clear that the hotel was not making an effort to provide a decent breakfast spread. *Uncomfortable Bed and Pillows: A Sleepless Night* The bed and pillows were soft and uncomfortable. When we requested extra pillows, the hotel claimed they didn't have any and provided us with towels instead. It was a pathetic attempt to address our concerns. *Unprofessional Management: A Lack of Accountability* When we brought up our issues with the management, they were unhelpful and dishonest. They claimed that the air conditioning was always on, but we have photos showing that the temperature dropped to 23-26°C when we opened the door. *Compensation: Too Little, Too Late* On our checkout day, the hotel offered us a compensation of 200 RMB. However, we were rushing to the airport and didn't have time to negotiate. We told them that they should have solved the problem earlier, rather than offering compensation after our 6-night suffering. It was a clear attempt to placate us, but it was too little, too late. *Platform Refund: A Small Victory* After our stay, we contacted the booking platform and reported the issues we faced. To our surprise, the platform refunded us the 200 RMB that the hotel had offered as compensation. This was a small victory, but it didn't make up for the subpar experience we had at the hotel. *Conclusion* Overall, my stay at Echarm Hotel(Nanzhou) was a disaster. The hotel's lack of attention to our issues, poor breakfast options, uncomfortable bed and pillows, and unprofessional management made for a stay that was memorable for all the wrong reasons. Price: SGD 95 per night (not worth it) I would not recommend Echarm Hotel(Nanzhou) to anyone!

The hotel was good, staff was kind. There was a metro station nearby so its so convenient to get to different tourist destinations. Especially it has free parking was also a plus for us cause we drove and it was kind of hard to find a parking lot… Highly recommend.

Fantastic Hotel! Facilities are great, staff were friendly and nice , and it has delivery Robot 😁🤖

Overall clean and nice, walking distance to metro as well 😊

Near metro station. Room didn't smell good. AC was very noisy and climate control didn't seem to work

Enjoyed the stay for a week. Clean on time. Good access to subway stations

Very pleasant stay in Guangzhou , very helpful staff and also system . They even had a wechat group for clients who need any assistant . Food is nice also location is right next to metro station , also there is a food street a few minutes walk away. I highly recommend this facility .

The room is so big and worth with the price, location near by subway and McDonals can go anywhere and the breakfast is just like other hotel in China do not expect so much

Good for budget hotel , close to metro Hangzhou metro station Exit A

This hotel is nearby metro station just few min walk away, lots of restaurants to choose from. S

Nice location nearby metro station and many restaurant staff is nice and helpful for tourist breakfast is okay traditional Chinese