Staff worked so hard. Friendly, super clean hotel and pool area. Amazing really. Entertainment was great. The only thing is the air conditioning. You are forced as a guest to tolerate 24 degrees Celsius in your room. They have a strict policy about this according to maintenance and front desk. They will not decrease the temperature for the guests. Unfortunately our room had all sun exposure all day, So the coldest our room would get was 25 degrees Celsius. First 2 days I left the patio door open at night to cool off the room, but unfortunately I eaten by mosquitos, which then had a severe allergic reaction to so ended up on antihistamines pills and creams. The heat in the room just aggravated the inflammation. Hence asked twice to have them lower the temperature in the room, maintenance said they could to our section of the hotel but needed permission. Needless to say nothing was done. So great hotel, just a warning to people that are heat sensitive, do NOT stay here. I spent 5 days in absolute discomfort, the saving grace is the pool which is slightly cold, but a God send when your overheating in the room.
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