It is important to appreciate that this hotel is set in a very old building and thus take into account there is no lift or air con. Also, noise travels easily and there are many creaky floorboards. My room was on the top floor, 60 stairs up, which was hard work with a suitcase. The room was stifling and did not cool down even with windows open for many hours. A fan was provided but this was of no use. The upside of the room was the magnificent views of Bruges and the near by churches. My first night was hot, humid and noisy. My second night by contrast was pleasant with a 2degree drop in temperature and a lack of other guests moving around. Both ladies on reception were helpful and welcoming. My room was clean, spacious enough and benefited from tea/coffee and a most welcome fridge.
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