B&B Saint-Georges Bruges

"This is the worst place to stay in all of Europe. The rooms are not at all as pictured on the website. The beds are ancient, lumpy with linen that was not clean. The bathrooms are falling apart. There are no staff on site after 11 in the morning. They purport to have a key box for self check in but no such box exists and communication with them about check in was abysmal. No one answers the phone. They finally responded to a what’s app message sent to them by our taxi driver when we arrived at 845pm. The key to the whole property was left behind a flower pot!! When we finally found our way in we discovered that they did not give us the King Suite that we booked but instead put us up in the attic (two steep staircases) in a small dumpy double. At breakfast (barely adequate) the next morning we had to press the girl in the breakfast room to ask the manager to speak to us. She finally came into the room and we tried to talk with her about our dissatisfaction. She admitted that they gave us the wrong room. We advised that we were checking out and it appeared that she was agreeable at that moment to cancel the remaining 4 nights that we had booked and paid for through ***********. However this has not happened. *********** did answer the phone (Omar) on the evening we checked in and received our complaint but nothing has been done. They have not responded to any of the emails or texts we have sent. It seems to us that *********** is colluding with the property to perpetrate this fraud. We left the property after just 12 hours. So, do not ever book this property and be very careful when dealing with ***********."

Relais & Châteaux Hotel Heritage

"The hotel is very old and has very small standard rooms. Others have not been booked, I will not approve. The interior is in line with the hotel style, but the plumbing and room equipment is now time to replace with more modern in my view. Breakfast is excellent, the restaurant in the hotel is very decent, but you need to book and take care better in advance."

De Tuilerieën - Small Luxury Hotels of the World

The Notary

"Our stay at The Notary was one of the highlights of our trip to Belgium. The hotel is absolutely beautiful — elegant, charming, and full of character while still feeling warm and welcoming. Our room was spotless, incredibly comfortable, and had such a cozy atmosphere that it immediately felt relaxing after a day exploring Bruges. Every detail felt thoughtful and well curated. What really stood out was how peaceful and special the entire experience felt. It’s the kind of hotel that makes you slow down and enjoy where you are. Honestly, I wish we could have stayed longer. If we return to Bruges, this would easily be our first choice again."