Big Brother is in full force here! very poor lazy yet intrusive service
Pros: beautiful clean place &location!
Big Cons:
*no staff onsite even during stated "manned" hours; though we received a welcome email re staff onsite during certain hours, this is a lie; just to get in the front door during the stated hours, we had to make an international call. The code and full check in instructions should've been included in the welcome email.
*there is NO WIFI even though it's advertised as having wifi; The supposed network didn't even come up as an option, and we tried it on 4 devices& from the lobby &several other spots. When we contacted mgt, we were told "everyone must be trying to log on at the same time"-- at 4pm; This is bogus, as the network didn't even show up for our entire stay.
*the most creepy thing is that cameras follow your every move, and the lazy mgt that can't lift a finger to help when you need wifi or a fan will spring into action if they claim you violated an unwritten rule that they just made up. It was creepy and disturbing, upsetting an otherwise peaceful stay. After lying about check in &wifi &refusing to provide a simple fan in a stifling warm expensive room (how hard is it to drop off /provide a $25 floor fan when theres no ac and it's hot? A fan should be a basic item!) But to top it off, when we opened a window vent to try to get some relief, mgt blew up my phone demanding the air vent be closed immediately, threatening us. No thanks!
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