I had a friendly welcome and was upgraded to a better room. The ambiance of the location was excellent and the communal areas were furnished to an excellent level of quality.
I was surprised to find an ironing board in the wardrobe but I was told that many of their guests stay for business meetings and want to look smart. Therefore, I was surprised there were no shaver points in the location. I get shaved every day, I don't iron clothes every day.
Some of the windows had slipped slightly out of alignment and wouldn't fully shut. It is a shame that a high level of service is let down by issues of convenience (shaver points) and low level maintenance.
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