Hotel & Spa des Pecheurs

I have never had a worse experience at a restaurant, the food was disgusting, the waiters were rude and they even tried to add things on our bill for the amount of 25 euros, and when we called them on that, they tried to make us out for the bad guys, will never set foot in that place again

Let me begin by saying that the room had a very strong smell of humidity as soon as we walked in. The sheets felt damp, our clothing after being stored in the closet felt damp and smelled bad. Every time we took a shower the bathroom became a steam room as there was just a tiny window and no A/C nor a fan for air to circulate and became extremely dangerous and slippery as the flooring is made out of glossed tiles. The bottom of the shower has visible signs of mold. The service has been terrible. Before getting there we asked multiple times if we could book a car and the ferry/boat to take us to the hotel from the airport and they kept saying we had to call closer to arrival date which ended up being arranged the night before we got there. Additionally, as soon as we got to the hotel’s front desk we asked if we needed to make reservations for a specific restaurant we were interested in and they said it wasn’t needed, that we could’ve just asked the next day, once we went and asked the morning of the same day they said there was no availability. Our mini bar was never restocked in 3 nights we stayed, there was no soy, oat or almond milk for breakfast. Furthermore, the day we decided to take the ferry to Piantarella the hotel didn’t advise us that there were not going to be taxis at our arrival and didn’t offer to book any which resulted in us having to walk 6km on the side of the road with no pedestrian side walk to reach Bonifacio. When it was time for us to leave the said they would arrange the transfer to the airport for us. It is approximately €200 per room, although you pay for the service you are obliged to conform to their decision of time as you ride with other guests from the hotel and you cannot pick the time you want to leave, they arrange it for you. My international flight departed at 4:25 pm and they are arranged the transfer to leave from the hotel at 2:30 pm. From the hotel to the airport it takes approximately 45/55 minutes. Which means that if there is a slight delay for any reason I would miss my flight because of their poor arrangements. So I decided to organize the transfer on my own and take the public ferry that only has a few time slots and get to the airport 4 hours in advance. I have to say I won’t be coming back and I won’t recommend this hotel to any of my friends or colleagues. Very disappointed.

Totally mismanaged hotel. Beach and water is great, but service level extremely low. Most of staff friendly and doing their best, but staying here feels like flying Ryanair. Nothing extra. Wi-Fi only works periodically and weak 4G signal. Gym equipment outdated and not well maintained. Same goes for the pool area with many loose boards and screws - dangerous. Did not even bother to try the spa as planned. Food quality is fine, but very little variation. Restaurant “La Ferme” 1 km from the hotel is a superior choice. For those that still wants to visit Cavallo, limit the stay to 2-3 days. Hotel manger should look for something else to do. A disgrace to the hospitality industry.