Hotel RH Victoria & Spa

I booked the seven day package holiday through the RH Hotels website and in our opinion it was the easiest and best way to book, we booked a half board holiday with a dream room, hotel contact was simple through email when I needed to make a request, I asked Eva for a room with a view if possible and I got more than I expected with a very nice room on the sixteenth floor and a lovely gift waiting for us in a great room with a sea view, this was service going more than the extra mile, we have stayed at RH Hotels before but the Victoria is easily the best one we have stayed at with a grand opening when you arrive the food and facilities are top notch and the staff are very helpful, the location is perfect where you are central to everything, I don’t believe we could have chosen a better hotel in Benny as we love the old town experience but like to have a couple of nights up the lively end which is within walking distance. A great holiday with zero problems for a reasonable price, thanks again Eva and the team from both of us.

On our last day here and everything has been great. The rooms are nicely decorated, the air con really efficient. We were actually here about 12 years ago and forgot we've been here (we've been to Benidorm a few times!). The place has been completely refurbished and looks great for it. The TV's now support Netflix which is brill if you are looking for to relax for an hour. The restaurant never seemed that busy and the choice and quality of food was first class. I always tend to judge by the quality of meat in the dishes and everything was lean and well cooked. The staff were pleasant and helpful. I even used the gym (usually I was the only one), it's small but enough to work out. Just one suggestion, stop piping the massage music into the gym, it sends you to sleep. It's meant to be motivating! The hotel is only 5 mins walk from the Old Town and tapas alley which we really like. If you prefer the far end of the Levante beach and the brit bars it's about a mile (15 mins stroll or a 5 euro taxi ride). Overall we thought it was fab and good value for money. Recommended

Our second visit, it was probably even better than the first! We faced the old town on our first visit and emailed asking for a similar view, we were given one over the pool on floor 15 (room 1507 if I recall correctly) and had a nice view of the sea. Rooms have been upgraded since our last visit, they were cleaned to a good standard, very spacious and the beds were comfortable. Bathrooms are still quite dated, interesting placement of the bidet which was about 10cm in front of the loo but we survived. The room has tea/coffee making facilities, mini fridge, a free safe and hairdryer in the bathroom. Most importantly after coming from a heatwave in the UK, to 30+ in Benidorm, the aircon in our room was sublime! Location of the hotel is why we first picked it, come out the hotel and turn left, 3 minutes and you’re in the old town, turn left and left again down by Benidorm Plaza hotel you can cut through to the beach in about 3-4 minutes. Turn right and right again, continue down to mid-town which it has it's own great selection of bars, and 15 mins later you’re in the new town. I’m far too light a sleeper to be near the madness and this hotel is in a peaceful part of town that’s still close to everything you could want. You can also get the number 10 bus from the street behind if you want to go to El Cisne market, Albir or Altea. There is a Consum and Mercedona supermarket within a few minutes walk. When we first came in 2019 it was still an adults only hotel and attracted an older, mostly Spanish clientele so was lovely and quiet. There were a lot more Brits there this time and a small handful of families this time and pleased to see it’s kept that pocket of calm that you need in Benidorm – that said on our last day round the pool one of the staff walked in with about 20 children to play in the pool for about an hour or two. Pool area was lovely; never had an issue with getting a bed so didn’t see many towels left out, water temp was surprisingly warm for June. Importantly the tiles do get very hot, I burnt my toe on them the first day so take flip flops and wear them! There isn’t much of a pool scene, some days they had music and a game or so, other days there was nothing. Can’t speak for the evening entertainment as we were out, though there was an excellent trumpet player in the foyer one evening so we sat down to enjoy for 15 minutes. Food is decent enough for a buffet. Every night there was a great salad bar, loads of breads/cooked meats/cheese etc, and then at least 2 types of fish and a meat like pork, lamb or steak on the grill, and another 2 meat or fish dishes with sides (chips, potatoes, veg) under the lamps. The food choices seem to have more British influences than our last visit (they had roast beef and Yorkshire puddings on Sunday night) but some lovely local options as well. Ultimately it’s still a hotel buffet but you’d be hard pressed to not find something nice to eat. They need to include drinks menus with dinner, you’re f

Just returned from another fantastic 10 day stay at our home from home hotel,arrived to be greeted by a lovely warm welcome from reception staff..Eva,Rachel,our room was ready so off we went to find a spotlessly clean bright and sunny room, During our stay the food was as usual beautiful hot varied always something for us to enjoy..and all served by friendly chefs along with the lovely waiting staff. This was our third visit this year and we are looking forward to our return later in the year…thank you to all involved for giving us another great holiday spent with lovely people in the best hotel in Benidorm.

All staff were lovely and hotel very clean. The food in my opinion was average or even below. Salads were very good. Didn’t understand why there’s free Prosecco at breakfast and yet no free water with meals. Liked the option of either lunch or dinner. No wifi on either balcony. Toilet flush not adequate. Got locked out on balcony plus not a good design with the tiny handle recess to come in so don’t fully close the door!! Didn’t take advantage of entertainment. Think more geared towards older and maybe Spanish people. 3 lifts were a joke and I’d hate to be there at full capacity. Didn’t use the pool area but again think it will be a problem in the coming months when there are more people. Loved the 12 noon checkout. It was in a perfect position but sea view was just about a view.

First, ignore all the poor reviews. Stayed 6th - 13th April. The hotel is located near the old town with every room having good views over the old town or facing the sea. The rooms also have good balconies which are in the sun most of the time. If you are bothered about heights it may not be for you and the RH Royal across the road might be for you. The restaurant food is good and well prepared buffet style and ignore any reports of undercooked meat. There are 2 chefs preparing grilled meats and omelets and food is regularly checked. There are queues at busy times for the 3 lifts but this is because of the number of floors and the restaurant and pool is on the - 1 floor. Our room on level 6 was spacious and bed comfortable. Cleaned every day in middle of afternoon so no early disturbance and toilet rolls and towels replenished. Bar prices are very reasonable and cheaper than our pub. Staff, very friendly and helpful throughout the hotel. The safe in the room is free and easy to operate once you have followed the instructions using a key card to start. There were people staying with disabilities and there was secure parking for their scooters outside the hotel. We arrived at 11.00 pm and checked in to be told there was table of food awaiting us in the restaurant, a nice touch after a long day travelling. Other tables were also set for late arrivals. Would I recommend the RH Victoria, of course

Amazing hotel, very friendly staff and rooms kept spotless. Food was beautiful and plenty of choice breakfast and dinner. Would definitely go back. Thanks for my husband's balloon on his birthday

Lovely hotel situated very near to the old town and about 15 - 20 minutes walk to the ***** in the new town. Taxi was around 7 euros. Nice friendly check in. Rooms pleasant and have a nice outlook. The bed was very comfortable and there is plenty of hot water from a powerful shower. Dining room was well laid out and never too busy in April. Food was pretty decent with good choice of dishes. Staff were friendly. The bar and outside seating area were pleasant to use. The pool area was quiet in April so we had no trouble getting a sunbed. Bar prices were reasonable. There was entertainment at night, mainly a singer from what I noticed. I would return but there are so many other lovely hotels to try out.

Again another great stay at victoria hotel was there 6th to 13th april we had room 1604 very spacious room overlooking old town. Good choices of food at breakfast and evening meals never disappointed at all. Credit given to all hotel employees from cleaners to restaurant staff they all worked hard and made our stay enjoyable we will be back next year.