Gefinor Rotana

Ulasan Gefinor Rotana

Gefinor Rotana

Clemenceau Street, Beirut, 113-5202, LebanonLihat Detail Hotel
Gefinor Rotana
Gefinor RotanaGefinor RotanaGefinor Rotana
Cek ketersediaan kamar untuk tanggal perjalanan Anda
Kami Samakan Harga
1 malam

Ulasan Tamu tentang Gefinor Rotana

8.6/10
Very Good
72 ulasan
Ulasan terverifikasi
Location8.6
Amenities8.7
Service8.6
Cleanliness8.6
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All reviews(72)
Positive reviews(44)
Reviews with photos/video(6)
Negative reviews(3)
Ali nayef
Guest Room – King Bed
Check-in Okt 2024
Solo travelers
1 ulasan
10.0/10
Outstanding
Diposting pada 20 Nov 2024
Good perfect I will repeat
Guest User
Guest Room – King Bed
Check-in Jan 2024
Family
2 ulasan
8.0/10
Very Good
Diposting pada 2 Mar 2024
Good hotel
Ahmed Mahfouz
Guest Room – King Bed
Check-in Sep 2022
Solo travelers
2 ulasan
10.0/10
Outstanding
Diposting pada 15 Okt 2022
Very nice very friendly . And professional
Adnan Kazarah
Guest Room – King Bed
Check-in Apr 2024
Family
3 ulasan
8.5/10
Very Good
Diposting pada 8 Mei 2024
The service is good and the staff are nice
Teks AsliTerjemahkan dengan Google
Elaf
Guest Room – King Bed
Check-in Mar 2023
Other
32 ulasan
2.0/10
Diposting pada 6 Apr 2023
Garbage, the thief, the thief of my semen, the heart of Khazneh
Teks AsliTerjemahkan dengan Google
Guest User
King Room with Sea View
Check-in Sep 2023
Solo travelers
3 ulasan
10.0/10
Outstanding
Diposting pada 8 Okt 2023
Everything is fine, thank you!!!
Teks AsliTerjemahkan dengan Google
Yifulanle
King Room with Sea View
Check-in Mei 2022
Business travelers
10 ulasan
8.0/10
Very Good
Diposting pada 4 Jul 2022
Closer to the sea, good service, but the room facilities are relatively old
Teks AsliTerjemahkan dengan Google
Guest User
Check-in Apr 2025
Business travelers
10.0/10
Outstanding
Diposting pada 7 Mei 2025
Very warmly received The rooms are good and spacious The bathroom is also of good size and has all the necessary needs including dental kit and mouthwash The towel quality is moderate The housekeeping is superb The restaurant has excellent breakfast, and other dinner options; I recommend the steak sandwich; it’s superb! The staff really make you feel like you are at home
Zeinab D
Check-in Jan 2025
Couples
10.0/10
Outstanding
Diposting pada 27 Feb 2025
excellent hotel with roof pool amazing services.... perfect location the is close to everything. clean rooms with good housekeeping service...this was not my first time at this hotel, but this trip was more impressed with the service and felt like they deserve a review and the truth to be said!!
Tanggapan dari Properti: Dear Ms. Zeina, Thank you for your kind words! We’re delighted you enjoyed our rooftop pool, excellent service, and prime location. Your kind words about our housekeeping and service mean a lot to us. We truly appreciate your loyalty and thoughtful feedback. Looking forward to welcoming you back! Best regards, Samer AbouAleiwi General Manager
THOMASFROMDAMASCUS
Check-in Apr 2024
Solo travelers
10.0/10
Outstanding
Diposting pada 28 Mei 2024
The Gefinor Rotana Hotel is located in a beautiful district of Beirut and is also close to the most important areas of the capital. I personally call the Gefinor Rotana Hotel my Middle East‘s: “Home-Away-from-Home”. There are many, many reasons for this positive accolade. Such as: On each stay the warm greeting of each hotel employee is always given to me. From the hotels doorman to the full Front Desk Reception Team, there is always a warm and kind greeting. On each stay the management team tries to provide me with a room upgrade to a Sea View Suite. And each time I use the Olive Garden Restaurant of the Moodz Lounge I hear from the staff: “Welcome back Mr. Webber”. The rooms at the Gefinor Rotana are large and clean. And no matter what meal you enjoy at the hotel each is simply fantastic and flavorsome. They have just started to have an automatic: “Turn Down Service”. I the past you needed to call housekeeping. Just another positive point in maintaining their five star service to exceed ones expectations. Also, the Gefinor Rotana is, in my humble opinion, The Best Five Star Hotel in all of Beirut. So, trust me, if you want to enjoy the best five-star hotel in Beirut, you must book a room at the Gefinor Rotana in the Hamarah District of Beirut, trust me you will not be sorry.
Tanggapan dari Properti: Dear Mr. Webber, Thank you for your kind words. We’re delighted to be your “Home Away from Home” in Beirut and that you enjoy our warm service, room upgrades, and dining experiences. We appreciate your feedback on our new Turn Down Service and are thrilled you consider us the best five-star hotel in Beirut. We look forward to welcoming you back soon. Best regards, Samer AbouAleiwi General manager
emmabD3563AX
Check-in Sep 2024
Business travelers
10.0/10
Outstanding
Diposting pada 5 Okt 2024
This hotel is exceptional. The pool and the stunning views of the Mediterranean alone make it worth the stay. A short walk from the beautiful Corniche and so many local shops, cafés and restaurants situate it in the perfect location to explore Beirut. The friendly team is warm and welcoming and always go the extra mile. If you're lucky enough to have a sea view, you will never stop looking out at the horizon. Highly recommended.
Tanggapan dari Properti: Dear Ms. Emma, Thank you for your kind words! We’re delighted you enjoyed our stunning Mediterranean views and convenient location near the Corniche. We are also glad that our team's care and service made a positive impact on your stay. We appreciate your feedback and look forward to welcoming you back soon. Best regards, Samer AbouAleiwi General Manager
AngelaZaher
Check-in Jun 2024
Family
8.0/10
Very Good
Diposting pada 31 Jul 2024
The biggest draw of this hotel apart from its location, is its customer care. Everyone from the manager at the top to the cleaning staff around the pool was helpful, efficient and kind. Any issues were quickly dealt with. Plus at the buffet breakfast, you'll find the best freshly made saj manakeesh- a promising and uplifting start to each of your days.
Tanggapan dari Properti: Dear Ms. Angela, Thank you for your kind words. We're thrilled to hear that you appreciated our customer care and found the staff from top to bottom helpful and efficient. We’re also glad you enjoyed the freshly made saj manakeesh at breakfast. Your feedback is greatly appreciated, and we look forward to welcoming you back. Best reagrds, Samer AbouAleiwi General manager
Wander02308602022
Check-in Apr 2024
Family
10.0/10
Outstanding
Diposting pada 18 Mei 2024
Great experience, thank you Manager Ali and Kareem for the wonderful experience, the check in was easy and we got upgraded for free to a suite, the manager was really nice. The breakfast is nice but I ordered room service, not buffet, and the overall experience was great.
Tanggapan dari Properti: Dear valued guest, Thank you for your feedback. We’re delighted to hear you had a great experience and enjoyed the suite upgrade. We’ll pass on your thanks to Manager Ali and Kareem. We’re glad you liked the breakfast and overall service. We look forward to welcoming you back. Best regards, Samer AbouAleiwi General manager
Basanez
Check-in Mar 2024
Couples
10.0/10
Outstanding
Diposting pada 27 Apr 2024
Affordable property offering very comfortable and modern rooms. Professional and friendly service. This was our first booking with the chain Rotana and we were very pleased. Property is very centric with plenty of dining/bars/shopping in the area. A special thanks to Jana and Karim for making our stay amazing.
Tanggapan dari Properti: Dear Mrs. Basanez, We're thrilled you enjoyed your stay at our affordable property, finding our rooms comfortable and modern. Thank you for praising our friendly service, especially as your first experience with Rotana. Special thanks to Jana and Karim for their exceptional service. We look forward to welcoming you again soon! Best regards, Samer AbouAleiwi General manager
Guest User
Check-in Jun 2023
Other
8.0/10
Very Good
Diposting pada 29 Jul 2023
This hotel offers everything a traveler needs: Great location, big and comfortable rooms and very helpful staff. You can go on foot to Hamra, Cornice and Zaituna bay. The downtown area is close also. The room was big and comfortable. My room was on the 7th floor, thus I had good view. It is not a modern hotel but I enjoyed the atmosphere of it. The staff was kind and always happy to help. The only thing that needs improvement is the breakfast. It is not bad but not at the the level of a 5 star hotel.
Tanggapan dari Properti: Dear Mr. Jim, Thank you for choosing Gefinor Rotana Hotel Beirut for your recent stay, and for sharing your feedback with us. We are thrilled to learn that you found our hotel to be a perfect choice for travelers, with its great location, spacious and comfortable rooms, and helpful staff. We take pride in offering a convenient location that allows our guests to explore popular attractions like Hamra, Cornice, Zaituna bay, and the downtown area within walking distance. We're delighted that you enjoyed the view from your room on the 7th floor and appreciated the unique atmosphere of our hotel. Your kind words about our staff's kindness and helpfulness are truly appreciated. We strive to provide exceptional service, and it's rewarding to know that our team's efforts made your stay even more enjoyable. Regarding your feedback on the breakfast, we apologize for not meeting your expectations fully. We value your input, and we will definitely take your comments into consideration to improve our breakfast offerings and ensure they meet the standards you would expect from a 5-star hotel. Once again, thank you for choosing to stay with us, and we hope to have the pleasure of welcoming you back to Gefinor Rotana Hotel Beirut in the future for an even more delightful stay. Warm regards, Samer AbouAleiwi