Ulasan ECHARM HOTIE（Beijing West Railway Station South Plaza store)

Name: ECHARM HOTIE（Beijing West Railway Station South Plaza store)
Address: 1st floor, building 27, Lianhuachi Nanli, Fengtai District, Beijing, China, 1st floor, building 27, Lianhuachi Nanli, Mainland, China
Rating: 9.5

ECHARM HOTIE（Beijing West Railway Station South Plaza store)

1st floor, building 27, Lianhuachi Nanli, Fengtai District, Beijing, ChinaLihat Detail Hotel

Cek ketersediaan kamar untuk tanggal perjalanan Anda

Kami Samakan Harga

Check-in

1 malam

Check-out

Tamu & Kamar

Ulasan Tamu tentang ECHARM HOTIE（Beijing West Railway Station South Plaza store)

9.5/10

Luar Biasa

805 ulasan

Ulasan terverifikasi

Lokasi9.5

Fasilitas9.4

Layanan9.6

Kebersihan9.5

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Semua ulasan(805)

Ulasan positif(789)

Ulasan dengan foto/video(69)

Lokasi strategis(115)

Lingkungan mewah(65)

Fasilitas sangat baik(65)

Resepsionis sangat ramah(65)

Mudah kemana saja(63)

Lokasi nyaman & tenteram(45)

Akan menginap lagi(16)

Dekat stasiun MRT(12)

Buruk(16)

Tamu

Kamar 1-tempat tidur Nyaman

Check-in Feb 2024

Lainnya

2 ulasan

2.0/10

Diposting pada 20 Mar 2024

Jendela kamar menghadap ke gudang, dan seluruh ruangan penuh bau. Jika saya tidak check in pagi-pagi, saya pasti sudah berbalik dan pergi. Setelah menginap satu malam, saya mengalami demam dan radang tenggorokan.

Teks AsliTerjemahkan dengan Google

Tanggapan dari Properti: Tamu yang terhormat, saya minta maaf karena saya tidak dapat memberikan Anda pengalaman menginap yang baik. Anda memesan kamar dengan tempat tidur single tanpa jendela. Hotel telah meningkatkan Anda ke tempat tidur standar 1,8 meter Terdapat sistem ventilasi yang terpasang di dalam. Menanggapi masalah bau di dalam kamar, pihak hotel akan membuka pintu dan jendela setiap hari untuk ventilasi, dan mengatur aromaterapi yang berbau segar di dalam kamar .Hotel memiliki sikap yang tulus terhadap setiap tamu. Jika Anda merasa tidak enak badan, harap informasikan ke meja depan tepat waktu. Pihak hotel akan membantu Anda mengganti kamar tepat waktu. Kami dengan tulus ingin setiap tamu merasa nyaman dan puas belum menerima tanggapan Anda di dalam toko. Kami menyambut Anda lagi. Datang dan rasakan layanan hangat Xiaoyi

Ralf

Kamar 1-tempat tidur Nyaman

Check-in Jan 2025

Bisnis

1 ulasan

9.5/10

Menakjubkan

Diposting pada 2 Mar 2025

Great location, close to Bejing West train station and room is well designed. Bed is comfy. Walls a bit thin so you may here the neighbours. Very good staff. Cleaning ladies are helpful and fast. The staff at the reception helped me with finding a tailor, buying tickets for the the forbidden city,…. Great staff. Price is very good for the package you get from my pov. The park around the corner invites for walks and getting some rest from the city life.

Terjemahkan

Tanggapan dari Properti: 哇哦，感謝小主的好評，特別的愛一定要給特別的您，看到您的評價，宜寶真的很開心，很高興能得到您對酒店的認可，願我們百倍用心換您十分滿意~希望小主下次一定要來喲

jacques

Kamar 1-tempat tidur Nyaman

Check-in Feb 2025

Pasangan

25 ulasan

9.0/10

Sangat Baik

Diposting pada 13 Mar 2025

We choose this hotel because it's near the train station (10-15 minutes walking). Room is nice. Staff does not speak english but you get a one pager with all the necessary informations.

Terjemahkan

Tanggapan dari Properti: Thank you for sharing your experience with us! We’re thrilled to hear that you chose our hotel for its convenient location near the train station and that you enjoyed the comfort of your room. We also appreciate your kind understanding regarding our staff’s language limitations. To ensure our guests have all the necessary information, we provide a one-page guide, and we’re glad it was helpful during your stay. If there’s anything else we can do to make your experience even better in the future, please don’t hesitate to let us know.We hope to welcome you back soon for another pleasant stay!

Tamu

Kamar 1-tempat tidur Nyaman

Check-in Sep 2024

Sendiri

1 ulasan

10.0/10

Fantastis

Diposting pada 4 Okt 2024

Awesome location, easy walking distance to the Beijing west train station. The staff was super friendly and also spoke a bit of English which was great, the rooms were super clean and staff take your luggage to your room for you. Recommend this stay.

Terjemahkan

Tanggapan dari Properti: The hotel is very happy to receive your comments and hope you will come again.

Bilgguun

Kamar 1-tempat tidur Nyaman

Check-in Jan 2025

Sendiri

6 ulasan

10.0/10

Fantastis

Diposting pada 18 Feb 2025

I really loved this hotel. Especially hotel staffs

Terjemahkan

KT SUNIL

Standard Room - Atrium-View (Double Bed)

Check-in Feb 2024

Bisnis

7 ulasan

5.0/10

Diposting pada 28 Mar 2024

Communication with front desk people very difficult, only two of them are English speaking, but helpful and courteous

Terjemahkan

Tanggapan dari Properti: 尊敬的客人您好，很抱歉沒能給您帶來良好的入住體驗，我們也努力提升外文接待能力，歡迎您下次再來！

Tamu

Kamar 1-tempat tidur Nyaman

Check-in Jun 2024

Pasangan

1 ulasan

10.0/10

Fantastis

Diposting pada 16 Jul 2024

Everything Fine - good Location near railway

Terjemahkan

Pengguna Anonim

Kamar 1-tempat tidur Nyaman

Check-in Mar 2025

Lainnya

16 ulasan

1.0/10

Diposting pada 9 Apr 2025

入住過程中，前台與保安的服務態度讓我倍感失望，他們缺乏基本的禮貌與專業服務意識，給我帶來了不好的第一印象。此外，房間內的電視存在故障，維修人員前來處理，耗時20分鐘仍未修好。更過分的是，他進門時態度傲慢，聲稱要“教我怎麼調” ，最終卻將電視未修好的責任歸咎於我，可自始至終我都未對電視進行任何不當操作。此次入住體驗大打折扣，希望酒店方能夠嚴肅對待這些問題，對相關人員進行批評教育和培訓，提升服務水平。

Terjemahkan

Tanggapan dari Properti: 您好！非常感謝您選擇入住我們酒店，並對我們的服務提出寶貴意見。對於您在入住期間遇到的不愉快體驗，我們深感歉意，這確實不符合我們一貫的服務標準。關於新來的保安的服務態度問題，我們已第一時間向相關部門反饋，並將加強該員工禮儀與職業素養的培訓，確保每位客人都能感受到熱情與專業的服務。對於電視故障及維修人員的不當言行，我們深表遺憾，已聯繫工程部門核查設備問題，並對該員工進行了嚴肅批評，後續將優化維修流程與溝通方式，避免類似情況再次發生。