DoubleTree by Hilton Beijing Badaling Reviews

The hotel was really nice and the rooms were spacious and clean. 30 mins taxi to Chinese Great Wall. The staff was nice however most did not speak English, yet had a good translator machine to help. However in an international 4 star branch hotel I would expect front staff to be required to possess better English skills. Yet the general manager did speak very well English and always would come up to us to greet and talk so that was a major plus. Only minor thing is that the room service food was stated in the room menu cart to be available until 23.00 yet the kitchen closes at 21.00 apparently. However the staff helped us directly to order food to the hotel. So just some minor things that could be worked on but overall a great hotel.

Clean and spacious room. Helpful staff. The breakfast can be greatly improved both on a variety of items and freshness. By 8:45 the buffet was almost empty. The coffee can be improved as well.

Gooooood

Good hotel, friendly staff. Breafasts is so good thought

I had a great stay and the hotel staff, especially Jasmine, went out of their way to make sure I was comfortable. There were several staff fluent in English and they even gave me a WeChat contact for the hotel in case I needed anything. I would highly recommend!!!

First of all, I have to stay in hotels with my children for at least 60 to 70 days every year, including summer and winter vacations, various holidays, and taking leave to travel. I express this to tell you that I have really stayed in many hotels, and I really want you to avoid pitfalls. This Hilton Garden Inn doesn't deserve to be called Hilton. First of all, we were told that the wontons and noodles at the breakfast stall needed to be cooked in advance and just needed to be boiled in water. Just imagine how it tasted. Then, as for the swimming pool, only the smallest pool in the picture had warm water, so children can't play there. The so-called playground was also very cold and small. We can choose not to play in these, but children will be disappointed. Let's talk about the most important things about staying in a hotel: 1: Hygiene: on the day of check-in, there was urine on the corner of the toilet lid when we opened it (I don't know about others, but I personally can't stand it). 2: Service: if you want the hotel to send you some water, toothpaste, toothbrush... when you call, you will be told to transfer to this department or that department, and then you will have to wait endlessly and be hung up. Don't even think about getting through every 10 minutes (this happened more than once). The waiters cleaned the room, but didn't make up the quilts, clothes, or throw away the garbage. I asked them why they didn't throw away the leftover fruit in the room? I was told that I still ate (the fruit box contained dirty paper), and even though they recommended Hilton ski access, shuttle bus, light meals, and reserved ski suits, they would prepare lockers at the ski resort the next day, none of them were available. I took my kids to ski for a week, and I booked this hotel for three days, and then I decisively moved to Hyatt. I really want to tell everyone to avoid this pitfall

The breakfast is very rich, the room is clean and comfortable 😊 The service is very good, and the service standards have not been lowered during the Chinese New Year. The price is very affordable and cost-effective, which completely exceeded expectations. Ski tickets are also given. There are many activities on the first floor, and both adults and children are very happy.

It was very nice to stay at Yilin during the Chinese New Year to watch the lanterns and ice lanterns. The service was good, the hotel facilities were good, there was no excessive premium during the Chinese New Year, which was very conscientious, and there were also garden party activities. The experience was great. I will stay here again next time I go skiing!

Second time staying at Hilton. The breakfast was average, after all, I didn't expect too much during the Spring Festival holiday. The pool water was very clean and the temperature was suitable. The hotel has a good cooperation with Shijinglong Ski Resort, and I will probably stay here again next time I go skiing.

The room facilities are complete, the sanitation is also very clean, the breakfast is rich and delicious, the downside is that the building we stayed in is a bit far from the lobby, you have to walk through an outdoor corridor to get to the dining room, and it is very cold in winter

Very bad! 1. The location is remote. There is no need to book this hotel for normal travel. You have to stay in a tour group. Unless you need to go skiing for two consecutive days, there is no need to stay here. 2. The service attitude of the waiters is very, very bad! They are the worst waiters I have encountered in eight days in Beijing! All bad! 3. The hotel room is just like a fast hotel. Don’t look at the Hilton, it’s just a fast hotel. 4. The water in the shower room in the room can’t be removed when taking a shower! It’s all flooded!!! 5. The simple meal given with the ski package is very unpalatable. Don’t buy the package with simple meal. The only good thing is that the package we bought includes a special car to the ski resort, which is the only advantage.

Not very good. For the same price and same package, the room of a certain camp and a certain audio was upgraded, but it could not be upgraded when I went to Ctrip. The room of the one who came before me was upgraded, the room of my friend who came after me was upgraded, but it could not be upgraded when I came to Ctrip. I reported it to Ctrip customer service, but it still could not be upgraded. After arriving, I found that the children's playground was closed, the swimming pool was too crowded to put my feet, and there was no place to sit on the shore to watch the children. The refrigerator in the room did not even have the most basic refrigeration function. The child had medicine that needed to be refrigerated, so I asked for a bucket of ice cubes and put it in the refrigerator. It still did not work when I plugged it in. What a broken refrigerator. The 4-hour ski ticket was also a pit. You have to swipe your card to get on the magic carpet. You have to queue several times for 4 hours before the time is up.

Hilton plus Shijinglong Ski Resort accommodation and skiing package is great, comfortable accommodation, happy skiing~ Met coach Wei Yongchao of Shijinglong Ski Resort, double board learning, very thorough theoretical knowledge, strong technical ability, very patient, highly recommended

The environment is very good. The front desk service attitude is very good. They saw that we had children and gave us toiletries. They also gave us another set of toiletries because they knew that the children liked swimming. It was very considerate.