Hotel dengan Bar di Edinburgh

This hotel is not only near Calton hill and Edinburgh castle,but also on the back of Princess street,very quiet.I accidentally dropped my passport there,they found and kept it for me till I went back,very thoughtful of them.

Location: Very conveniently located right across a couple of bus stops and also a few steps away from Ocean Terminal tram stop. The Oean Terminal has a few well known brand outlets which we did not visit but if you have nothing else to do, it could be a nice way to spend your time. Also the Royal Britannia Yacht is right there. Cleanliness and facilities: just as expected from IHG, very clean and also the facilities that we wanted: luggage storage, a simple bar/ restaurant and hot breakfast. Nothing extraordinary but absolutely essential. Note: scrambled eggs could be better. Service: OK, as expected. We had already sent a note saying we were going to arrive between 1 AM and 1:30 AM, and when we came to the reception around 1:15 AM, they promptly delivered the keys and on the inside of the card was written ”no show”. Which means the reception doing the night shift never saw our note and had already marked us as possible ”no show”. It did not hurt us, but I did not like the fact they never read our note, it shows the impersonal nature of their service. Therefore I deducted one star. Note: The cranberry tea is a nice selection. It helped my headache. Thanks.

Lokasi bagus & kamar bersih tetapi tidak ada privasi saat menyangkut kamar mandi dengan pintu tembus pandang!

The customer service is super great, the room location is awesome with the nice view from outside. Very convenient to take bus and train just right outside the hotel!!! That’s is so so so convenient for me and my friend .

Lokasi yang bagus di sebelah kebun binatang. Sepuluh menit berjalan kaki ke berbagai fasilitas lokal dan beberapa bus langsung ke pusat kota. Bar/restoran yang indah dengan meja biliar untuk anak-anak, pemandangannya juga indah. Matahari terbit yang indah jika kamar Anda menghadap ke timur. Staf yang sangat berpengetahuan, ramah, dan bersahabat.

This is a rather disappointing stay. I hope we can get a proper compensation. 1. The bathroom does not have any basic toiletries, not even hand soap. We had to go down to reception to ask and was given hand lotion and told that it works as hand soap?!? 2. Breakfast is not ready at 7am. Breakfast is supposed to serve from 7 - 10am. On first morning, breakfast spread was not complete because chef came to work late. (Photo shows what was available to guests). We had to leave to catch our day tour bus so we barely ate anything. On the next day, no breakfast was served because there was issues with gas. 3. Room cleaning was not complete. Room cleaning only made the beds and refreshed the towels. The dustbins were not emptied and the toilet papers were not replenished.

Overall, the hostel is good , the environment is good and the customer service is very friendly.  I love the lobby architectural design. Feelin the vibe.  The receptionist  are accommodating and friendly especially Hari  give star for the good service.  Aside from the shower  which is very hot  that you cant even take a shower. Other than that everything is  good with the affordable price.