Service in the Bar counter was very poor, we were 30+ large group of corporate, we had to wait for the bartender for more than 15 minutes at the counter more than three times! He uses to disappear from the counter every 30 minutes. There was only one person serving the whole crowd of 30+ people during our appetizer session. To top it all the staff is not professional and far from what you would expect at a star hotel. They got very fewer staffs for the banquet and as well as for room services, because of that our room services were not attended in less than 30 minutes, Conference hall was not ready as requested time, dinner was delayed for more than 30 minutes, Lunch was with full of mess! No food refilling happened promptly! List of issues goes on….. Should have maintained the property well. The rooms were spacious but water at all rooms shower was having very less pressure. If maintained well with enough staffs with friendly GM, this would have been great places to visit. Instead of receiving to our feedback hotel staffs was arguing! It starts from the GM to banquet guy. This may be good for weekend holidays with family but not good for business group events.
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