The positives: The staff were excellent, friendly, helpful and responsive. Location is also excellent, located off Seminyak's popular eat street. Whilst the area is super busy, the premises is still quiet and peaceful. Pool is exceptional. Things that could be better: It's well overdue for a refurb. We stayed in the two bedroom villa, and every day there was a different problem. Hot water system died in both bathrooms, at different times. Shower nozzles fell out of walls and the safe batteries kept diving and they replaced them what appeared to more used batteries needless to say, the problem continued). It rained so heavy, that the rain pretty much came into the entire living area and turned the place into a giant slip hazard, with tiny and few few floor mats to address. We even had a plague of termites arrive and take up residence. All of those things were relatively minor, however my biggest concern is the linen. The once white towels, were grey, and felt like cardboard. Furniture is uncomfortable and because its outdoors, everything needs a good scrub. I spent my first morning removing all the brown table cloths and scrubbing the table tops. As the title says, so much potential. With the staff they have, if the owner just spent a little bit of money, over time to fix this place up, it would be amazing. Its just a bit outdated for the price also.
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