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Ulasan terverifikasi
Lokasi4.3
Fasilitas4.2
Layanan4.2
Kebersihan4.3
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Jay
Suite King dengan Tempat Tidur Sofa.
Menginap di Jul 2024
Pasangan
1 ulasan
2.0/5
Diposting pada 22 Jul 2024
Hotel is in a good location and clean. They have two elevators and one of them was not working when we arrived, that was kind of ok. Then at the checkout time, second elevator was not working. My wife, who suffers from arthritis and I had to take luggage from the sixth floor down to the lobby without any help from their staff. They just gave blank stares and rudely told us that it will not be fixed until next day. When we aked for the refund, they said it was booked thru Trip.com so they cannot do anything. If you book thru Marriot web site, prices are very high for the same room. That didn't sound right or helpful. Terrible.