Superior Hotel(Shenyang Olympic Sports Center Northeast International Hospital store) Guest Reviews
4.7/5
Outstanding
942 review
To ensure the authenticity of the displayed ratings, we do not simply calculate an average. Instead, we take into account the review credibility and the date of the guest's stay to determine the final rating.
Verified reviews
Location4.7
Amenities4.6
Service4.7
Cleanliness4.7
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All reviews(942)
Positive reviews(925)
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Friendly front desk staff(161)
Delicious breakfast(76)
Easy to get around(75)
Large rooms(48)
Close to metro(26)
Has rooms for families(8)
Elevator was OK(7)
Negative reviews(17)
Anonymous User
Business Double Room
Stayed in Nov 2024
Solo travelers
1 review
2.5/5
Posted on Jan 16, 2025
The stay was okay. In general the hotel is okay but the worst was there was only cold water in the morning for showering. Also the hotel has just 1 elevator which caused some inconvenience. The room is okay but the cleaning should be improved. Breakfast was okay, nothing special.
I hope it will be better in the future.
Response from Property: Dear guest: I regret that I failed to give you a pleasant stay. Many guests must be concerned about the hot water problem you reported. I am very happy to explain the hot water problem to you through your comments. The hotel's own 20-ton hot water tank is located on the first floor below the hotel. Hot water of about 65-80 degrees is available 24 hours a day. Because the hotel accommodation floors are all above the 19th floor, it needs to be left for a while. As long as the hot water is turned on and there is water, it will definitely be hot if you leave it for a while, unless there is no hot water, then there is really no hot water. Because of the elevator problem, we have received many negative reviews. We are very grateful for your comments on the elevator problem. In this way, the VIPs who have made reservations will have some psychological expectations. Here is a warm reminder for everyone who has booked a room. It is recommended that if you travel during the morning rush hour, you can go out five minutes earlier. I am really sorry that I was unable to solve this problem for you when you checked in. I look forward to your next stay so that we can have the opportunity to provide quality services again. I wish you: a pleasant journey and all the best!
Guest User
Superior Twin Room (Mengbaihe Zero-Pressure Mattress + Self-service Laundry In Hotel)
Stayed in May 2024
Family
6 review
3.5/5
Posted on Jun 19, 2024
My brother and I stayed at this hotel for one night. The hotel has good location with great views of the city. Our room was spacious and had good air conditioning. The room was clean but the walls needed a fresh coat of paint. The bathroom was a little disappointing as well as the fact that only one lift was working (and there are 25 floors). Besides for that, a pleasant stay.
Response from Property: Dear international friends, thank you for your stay and leave us your true feelings. Due to the limited property conditions of the hotel, there is only one elevator. In fact, we are also very sad because we have received many negative reviews because of the elevator problem. See you We also cherish this opportunity to use your comments to remind guests who want to book a room. It is recommended that if you travel during the morning rush hour, you can go out five minutes earlier. We hope that this comment and reply will be All guests see that we can help everyone. We hope you will choose us again and wish you a happy life!
Mei Theng
Tatami Room (Mengbaihe Zero-Pressure Mattress + Self-service Laundry In Hotel)
Stayed in Aug 2024
Solo travelers
2 review
4.0/5
Very Good
Posted on Sep 11, 2024
Reception service was good and friendly. Room is clean and well prepared.
Response from Property: 近遼寧省科技館,近遼寧省博物館,近新世界 K11 購物藝術中心及展覽中心,近奧體中心體育場,尊敬的攜程貴賓,感謝您的滿分推薦,酒店早餐廳位於酒店二樓,營業時間為每天7:00-10:00,50餘種品類供應,歡迎您選擇預訂含早餐的產品!素柏雲酒店(瀋陽奧體中心東北國際醫院店)位置於瀋陽市渾南區二路與天壇南街交匯處,地處渾南CBD地段。【附近大型場館】距離奧體中心體育場700米,距離遼寧體育館800米,距離K11博覽館1.9公里,距離盛京大劇院1.5公里。 【交通出行】距離瀋陽火車站7公里,瀋陽北站8公里,門前馬路更是直通瀋陽國際桃仙機場,約12.4公里,輕軌2號線直通機場,站台距離酒店400米。 【附近醫院】距離瀋陽軍區總醫院2.9公里,距離東北國際醫院200米。【附近景區】瀋陽故宮5.6公里,北陵公園5.2公里,北陵公園11.9公里。
Guest User
Business Double Room
Stayed in Jul 2023
Solo travelers
6 review
4.5/5
Great
Posted on Aug 31, 2023
Nice location, about five minutes from the river, which has great running and cycling tracks for long-distance exercise. The room was in an apartment-style, with plenty of room, light, and comfort. Some slight damage to walls and furnishings, but nothing major. I didn't try the breakfast, so can't comment, but was satisfied with everything else provided. Would recommend.
Response from Property: 花前月下浪漫夜,平淡樸實真生活/小雲努力打造經濟實惠與服務、品質都過硬的性價比好酒店,更願做您永遠的好朋友! 非常感謝您的耐心推薦 比心
Guest User
Business Double Room
Stayed in Mar 2023
Couples
10 review
5.0/5
Outstanding
Posted on May 22, 2023
nice!
Response from Property: 素柏雲酒店(瀋陽奧體中心東北國際醫院店)位置於瀋陽市渾南區二路與天壇南街交匯處,地處渾南CBD地段。【附近大型場館】距離奧體中心體育場700米,距離遼寧體育館800米,距離K11博覽館1.9公里,距離盛京大劇院1.5公里。 【交通出行】距離瀋陽火車站7公里,瀋陽北站8公里,門前馬路更是直通瀋陽國際桃仙機場,約12.4公里,輕軌2號線直通機場,站台距離酒店400米。 【附近醫院】距離瀋陽軍區總醫院2.9公里,距離東北國際醫院200米。【附近景區】瀋陽故宮5.6公里,北陵公園5.2公里,北陵公園11.9公里。
Guest User
Tatami Room (Mengbaihe Zero-Pressure Mattress + Self-service Laundry In Hotel)
Stayed in Jan 2025
Business travelers
1 review
5.0/5
Outstanding
Posted on Mar 6, 2025
I went to watch a game with my friends. The room was great. I booked a large suite of more than 80 square meters for more than 200 yuan. It has two bedrooms and a living room. It is very spacious for the four of us. It is close to everything. There is also Xinglong Outlets nearby. I left my charger at the hotel. Because my signal is not good, the girl at the front desk kept calling me back to help find it. The breakfast is also good with many varieties. I went down to eat breakfast at 10:30 and it was not over yet. I will stay here next time.
Original TextTranslated by Google
Response from Property: 近遼寧省科技館,近遼寧省博物館,近新世界 K11 購物藝術中心及展覽中心,近奧體中心體育場,尊敬的攜程貴賓,您預訂的雙卧室的套間,是我們的明星房型哦,房間兩個獨立卧室,各有一張1.8*2米的雙人床,房間內配有獨立的衣櫃,獨立空調,獨立電視,特別適合雙人商務出差,或者家庭出遊,也非常受長住客人的歡迎,素柏雲酒店(瀋陽奧體中心東北國際醫院店)位置於瀋陽市渾南區二路與天壇南街交匯處,【附近大型場館】距離奧體中心體育場700米,距離遼寧體育館800米,距離K11博覽館1.9公里,距離盛京大劇院1.5公里。 【交通出行】距離瀋陽火車站7公里,瀋陽北站8公里,門前馬路更是直通瀋陽國際桃仙機場,約12.4公里,輕軌2號線直通機場,站台距離酒店400米。 【附近醫院】距離瀋陽軍區總醫院2.9公里,距離東北國際醫院200米。【附近景區】瀋陽故宮5.6公里,北陵公園5.2公里,北陵公園11.9公里。
Guest User
Tatami Room (Mengbaihe Zero-Pressure Mattress + Self-service Laundry In Hotel)
Stayed in Jan 2025
Business travelers
2 review
5.0/5
Outstanding
Posted on Feb 24, 2025
The overall environment of the hotel is good. The front desk and room service are excellent. The room is clean and tidy, but the hot water is slow. The front desk explained that the independent hot water tank is at negative one and needs to be left for a while. However, it will not be the case that the water in the household water heater turns cold halfway through the shower. Don't mention the hotel breakfast. The buffet has a wide variety. Compared with other nearby hotels, it has the best value for money. The transportation is also quite convenient. The airport and the high-speed rail station can be directly reached by subway. Overall good
Original TextTranslated by Google
Response from Property: 近遼寧省科技館,近遼寧省博物館,近新世界 K11 購物藝術中心及展覽中心,近奧體中心體育場,攜程貴賓,感謝您的滿分點評呀!您預訂的是酒店的榻榻米房型哦,這款房型面積雖然不大,但是有可開窗,樓層高,入住的舒適度極高的,衞生間也做到了乾濕分區,床炕也是足夠大的,床墊子選購的都是夢百合品牌的,特別受到出行、帶小寶寶的家長們的歡迎呢,睡覺時不用擔心寶寶會掉到地上,性價比特別高,酒店也有自助早餐的,每天50餘種品類供應,您下次預訂時候也可以考慮選擇含早的產品哦!希望您能一直支持我們,盼見!祝:好!
Guest User
Tatami Room (Mengbaihe Zero-Pressure Mattress + Self-service Laundry In Hotel)
Stayed in Jan 2025
Business travelers
2 review
5.0/5
Outstanding
Posted on Feb 24, 2025
As a long-term hotel traveler, this hotel is highly recommended. 1. The location is easy to find. It is convenient to go to the airport in Hunan. I took the subway to the hotel on the day of landing. It took ten minutes to walk after getting off the subway. The terminal building is connected to the subway. The good impression of such a city has risen sharply. 2. The front desk reception is very professional. It can be seen that they have undergone pre-job training. I asked twice about the express delivery sent by mail. The two answers and the solutions to the problems were satisfactory. I went to help me see if it was collected at the next door. When I checked in, I also asked about the landing time and helped to preheat the room. 3. Breakfast, compared with the high-end Atour, is not bad. The overall feeling is that there are many edible things. Many hotels look at a lot and can't choose what to eat. 4. Bedding, Menglily, my family chose this brand, which is the main reason for booking this hotel. Overall evaluation, the hotel property conditions are average, but throwing these away, the check-in experience is great, the service is professional, and the practical experience is so good!
Original TextTranslated by Google
Response from Property: 近奧體中心,近盛京大劇院,近新世界博覽館:素柏雲酒店(瀋陽奧體中心東北國際醫院店)感謝您的入住選擇,酒店位置於瀋陽市渾南區二路與天壇南街交叉口。【附近大型場館】距離經常舉辦活動和演唱會的奧體中心體育場700米,距離CBA遼寧體育館800米,距離K11博覽館1.9公里,距離盛京大劇院1.5公里【附近商場】距離萬達廣場1.4公里,盛京興隆大奧萊距離600米。【交通出行】距離瀋陽火車站7公里,瀋陽北站8公里,門前馬路直通瀋陽國際桃仙機場,約12.4公里,附近400米的輕軌2號線直通機場。 【附近醫院】距離瀋陽軍區總醫院2.9公里,距離東北國際醫院200米。 【附近景區】瀋陽渾河外灘780米,瀋陽故宮5.6公里,北陵公園11.9公里,張學良舊居5.2公里;酒店全體員工期待您的再次光臨,祝您旅途愉快,一切順利!
Guest User
Tatami Room (Mengbaihe Zero-Pressure Mattress + Self-service Laundry In Hotel)
Stayed in Jan 2025
Business travelers
3 review
5.0/5
Outstanding
Posted on Feb 19, 2025
The hotel room is not very new in overall environment, but you can see that the cleaning is very careful and clean. The room is not very big, but everything is complete, with wardrobes and independent air conditioners. The hotel breakfast is worthy of praise. It is self-service with many varieties and different live productions every day. The hotel has a cooperative parking lot, which is about 3 minutes walk from the hotel. It is quite convenient. The only drawback is that the hotel elevator is slow. When I checked in, there was a meeting in the hotel. There were a lot of people and I waited for five or six minutes. Later I saw a staff member open the spare elevator, which was faster. Everything else is good. It is very close to the Olympic Sports Center and the stadium where the concert is held, and it only takes 7 or 8 minutes to walk. During the event, this is perfect. Overall recommendation
Original TextTranslated by Google
Response from Property: 近遼寧省科技館,近遼寧省博物館,近新世界 K11 購物藝術中心及展覽中心,近奧體中心體育場,攜程貴賓,感謝您的滿分點評呀!您預訂的是酒店的榻榻米房型哦,這款房型面積雖然不大,但是有可開窗,樓層高,入住的舒適度極高的,衞生間也做到了乾濕分區,床炕也是足夠大的,床墊子選購的都是夢百合品牌的,特別受到出行、帶小寶寶的家長們的歡迎呢,睡覺時不用擔心寶寶會掉到地上,性價比特別高,酒店也有自助早餐的,每天50餘種品類供應,您下次預訂時候也可以考慮選擇含早的產品哦!希望您能一直支持我們,盼見!祝:好!
Guest User
Tatami Room (Mengbaihe Zero-Pressure Mattress + Self-service Laundry In Hotel)
Stayed in Jan 2025
Business travelers
1 review
5.0/5
Outstanding
Posted on Feb 18, 2025
Location: Good location, very close to the airport. You can get off the plane and take Metro Line 2 at Taoxian Airport directly. It's about an 8-minute walk from the concert. There are also Xinglong Grand Outlets and Wanda Business District nearby. Environment: The overall environment is good, clean and tidy. The room has independent air conditioning and is relatively warm. Facilities: The hotel has only one elevator, and it is slow to go up and down the stairs. There is no water heater in the room. The hotel has an independent hot water tank. The hot water comes up slowly, but the water will not get cold halfway through the shower. Restaurant: The overall breakfast of the hotel is good. It is self-service with a wide variety. I also ate Shenyang specialty chicken racks and frozen pears. Nice. The hotel price is not very high recently. Overall, it is cost-effective. The service of the work clothes staff is very enthusiastic. There is a cooperative parking lot. It is very convenient for self-driving and other travel. I also checked in at the Deshi factory, which is quite close. Recommended
Original TextTranslated by Google
Response from Property: 近遼寧省科技館,近遼寧省博物館,近新世界 K11 購物藝術中心及展覽中心,近奧體中心體育場,尊敬的攜程貴賓,感謝您的滿分推薦,酒店早餐廳位於酒店二樓,營業時間為每天7:00-10:00,50餘種品類供應,歡迎您選擇預訂含早餐的產品!素柏雲酒店(瀋陽奧體中心東北國際醫院店)位置於瀋陽市渾南區二路與天壇南街交匯處,地處渾南CBD地段。【附近大型場館】距離奧體中心體育場700米,距離遼寧體育館800米,距離K11博覽館1.9公里,距離盛京大劇院1.5公里。 【交通出行】距離瀋陽火車站7公里,瀋陽北站8公里,門前馬路更是直通瀋陽國際桃仙機場,約12.4公里,輕軌2號線直通機場,站台距離酒店400米。 【附近醫院】距離瀋陽軍區總醫院2.9公里,距離東北國際醫院200米。【附近景區】瀋陽故宮5.6公里,北陵公園5.2公里,北陵公園11.9公里。
Guest User
Business Double Room
Stayed in Jan 2025
Travel with friends
1 review
5.0/5
Outstanding
Posted on Feb 12, 2025
The hotel is generally quite satisfactory. There is only one elevator. It is slow to get up from the high floor. But the room is very clean. The location is not bad. It is next to the Olympic Sports Center. It is very convenient to go to the concert. You can walk there. The hotel now has a cooperative parking lot, which is much more convenient than before. It is very convenient to go to the airport and the high-speed rail station. Line 2 arrives directly. The hotel's breakfast is very good. It is self-service with a wide variety of types. We also had Yuanxiao. The hot water in the room is slow to heat up. The front desk said it is an independent hot water tank and needs to be left for a longer time. But it is not like a household water heater that will not be hot in the middle of a shower. This is still very good. 24-hour hot water. The room has independent air conditioning and heating. It is still quite warm. Overall good. Reasonable price. Conscience recommendation
Original TextTranslated by Google
Response from Property: 近遼寧省科技館,近遼寧省博物館,近新世界 K11 購物藝術中心及展覽中心,近奧體中心體育場,攜程貴賓,感謝您的滿分點評呀!您預訂的是酒店的榻榻米房型哦,這款房型面積雖然不大,但是有可開窗,樓層高,入住的舒適度極高的,衞生間也做到了乾濕分區,床炕也是足夠大的,床墊子選購的都是夢百合品牌的,特別受到出行、帶小寶寶的家長們的歡迎呢,睡覺時不用擔心寶寶會掉到地上,性價比特別高,酒店也有自助早餐的,每天50餘種品類供應,您下次預訂時候也可以考慮選擇含早的產品哦!希望您能一直支持我們,盼見!祝:好!
b-1ast
Suite - 2-Bedroom
Stayed in Jan 2025
Family
6 review
4.6/5
Great
Posted on Feb 3, 2025
The hotel is in a very good location. The floor heating in the room is very warm. It is still very warm in the cold weather these days. The suite is very large and the sanitary conditions are good. It is a bit troublesome to park, but the parking fee can be reimbursed. It is very good to have a bath center next to it.
Original TextTranslated by Google
Response from Property: 近遼寧省科技館,近遼寧省博物館,近新世界 K11 購物藝術中心及展覽中心,近奧體中心體育場,尊敬的攜程貴賓,您預訂的雙卧室的套間,是我們的明星房型哦,房間兩個獨立卧室,各有一張1.8*2米的雙人床,房間內配有獨立的衣櫃,獨立空調,獨立電視,特別適合雙人商務出差,或者家庭出遊,也非常受長住客人的歡迎,素柏雲酒店(瀋陽奧體中心東北國際醫院店)位置於瀋陽市渾南區二路與天壇南街交匯處,【附近大型場館】距離奧體中心體育場700米,距離遼寧體育館800米,距離K11博覽館1.9公里,距離盛京大劇院1.5公里。 【交通出行】距離瀋陽火車站7公里,瀋陽北站8公里,門前馬路更是直通瀋陽國際桃仙機場,約12.4公里,輕軌2號線直通機場,站台距離酒店400米。 【附近醫院】距離瀋陽軍區總醫院2.9公里,距離東北國際醫院200米。【附近景區】瀋陽故宮5.6公里,北陵公園5.2公里,北陵公園11.9公里。
rosefly
Deluxe 2-bed Room
Stayed in Dec 2024
Family
14 review
2.8/5
Posted on Jan 31, 2025
Tongtong's service is very good and deserves praise. The hotel facilities are too old, the toilet is very close to the wall, the water temperature for the bath is low, the wallpaper and floor are peeling, it is more like an apartment, and it is not a well-decorated apartment. It is not up to hotel standards. So the price is too high and not worth it. It is better to book a homestay.
Original TextTranslated by Google
6/8
Response from Property: 親愛的顧客,感謝您選擇入住我店。對入住中出現的問題我們表示最真摯的歉意,希望您下次入住時您能及時聯繫前台,我們會給您更換房間或者及時維修,期待您的下次光臨!
Guest User
Tatami Room (Mengbaihe Zero-Pressure Mattress + Self-service Laundry In Hotel)
Stayed in Nov 2024
Solo travelers
2 review
5.0/5
Outstanding
Posted on Dec 27, 2024
The hotel environment is good. The ice and snow carnival will start tomorrow. I came here on Friday and chose this hotel. It is very close to the ice and snow carnival. It only takes seven or eight minutes to walk. The carnival is near the Olympic Sports Wanda. It is also very convenient to eat around. The transportation is convenient. The subway entrance is very close. Welcome to the Southern Little Potato. The subway goes directly to the airport, which is super convenient. There are also Northeastern specialty frozen pears for breakfast
Original TextTranslated by Google
Response from Property: 近遼寧省科技館,近遼寧省博物館,近新世界 K11 購物藝術中心及展覽中心,近奧體中心體育場,尊敬的攜程貴賓,感謝您的滿分推薦,酒店早餐廳位於酒店二樓,營業時間為每天7:00-10:00,50餘種品類供應,歡迎您選擇預訂含早餐的產品!素柏雲酒店(瀋陽奧體中心東北國際醫院店)位置於瀋陽市渾南區二路與天壇南街交匯處,地處渾南CBD地段。【附近大型場館】距離奧體中心體育場700米,距離遼寧體育館800米,距離K11博覽館1.9公里,距離盛京大劇院1.5公里。 【交通出行】距離瀋陽火車站7公里,瀋陽北站8公里,門前馬路更是直通瀋陽國際桃仙機場,約12.4公里,輕軌2號線直通機場,站台距離酒店400米。 【附近醫院】距離瀋陽軍區總醫院2.9公里,距離東北國際醫院200米。【附近景區】瀋陽故宮5.6公里,北陵公園5.2公里,北陵公園11.9公里。
Guest User
Superior Twin Room (Mengbaihe Zero-Pressure Mattress + Self-service Laundry In Hotel)
Stayed in Nov 2024
Family
8 review
5.0/5
Outstanding
Posted on Dec 22, 2024
Since we arrived early and there were no vacancies for the same room type, the hotel front desk upgraded the room type. The room was large and the floor heating was very warm. Thanks to Xiao Gao on duty! He also helped to heat up the dumplings, crispy meat, and small green vegetables packed by the hotel. Check-out was fast, thanks to Xiao Hu! He also helped to deal with the room card problem when I left in the morning.
Original TextTranslated by Google
Response from Property: 近遼寧省科技館,近遼寧省博物館,近新世界 K11 購物藝術中心及展覽中心,近奧體中心體育場,尊敬的攜程貴賓,感謝您的滿分推薦,酒店早餐廳位於酒店二樓,營業時間為每天7:00-10:00,50餘種品類供應,歡迎您選擇預訂含早餐的產品!素柏雲酒店(瀋陽奧體中心東北國際醫院店)位置於瀋陽市渾南區二路與天壇南街交匯處,地處渾南CBD地段。【附近大型場館】距離奧體中心體育場700米,距離遼寧體育館800米,距離K11博覽館1.9公里,距離盛京大劇院1.5公里。 【交通出行】距離瀋陽火車站7公里,瀋陽北站8公里,門前馬路更是直通瀋陽國際桃仙機場,約12.4公里,輕軌2號線直通機場,站台距離酒店400米。 【附近醫院】距離瀋陽軍區總醫院2.9公里,距離東北國際醫院200米。【附近景區】瀋陽故宮5.6公里,北陵公園5.2公里,北陵公園11.9公里。