Novotel Auckland Airport

Ulasan Novotel Auckland Airport

Novotel Auckland Airport

35 Tom Pearce Drive, Auckland Airport, Auckland, Auckland Region, 2022, New ZealandLihat Detail Hotel
Novotel Auckland Airport
Novotel Auckland AirportNovotel Auckland AirportNovotel Auckland Airport
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Kami Samakan Harga
1 malam

Ulasan Tamu tentang Novotel Auckland Airport

9.1/10
Sangat Baik
326 ulasan
Ulasan terverifikasi
Lokasi9.3
Fasilitas9.0
Layanan8.8
Kebersihan9.2
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Semua ulasan(326)
Ulasan positif(315)
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Lokasi strategis(97)
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Mudah kemana saja(79)
Sarapan lezat(35)
Lokasi nyaman & tenteram(24)
Insulasi suara bagus(21)
Cocok untuk perjalanan bisnis(9)
Restoran luar biasa(5)
Buruk(11)
Zahwah B.
Superior King Room
Check-in Mei 2025
Pasangan
12 ulasan
10/10
Fantastis
Diposting pada 10 Jun 2025
Park Hyatt was exquisite! Room was spacious and clean, and breakfast was delicious. Highly recommended for those who are looking for a stylish, extravagant stay in Auckland.
Terjemahkan
Tanggapan dari Properti: Kia Ora Zahwah,We very much appreciate your comments regarding your stay at Our Place. It is always a pleasure to receive positive feedback. I will share your comments with our team and am sure your feedback will serve as an encouragement to our staff as we strive to continuously improve the quality of our services.Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one.Naku noa - Kind regards Sago Feagaiga Guest Relations Manager Novotel Auckland Airport
Lyn Khoo
Superior King Room
Check-in Apr 2025
Pasangan
3 ulasan
9.0/10
Sangat Baik
Diposting pada 3 Jun 2025
I stayed at this hotel for one night and it is incredibly convenient, especially because it’s within easy walking distance to the airport terminal. This made it perfect for a short layover or early morning flight without the stress of arranging transport. The room was clean, quiet, and well-equipped for a comfortable stay. The staff was friendly, and check-in was quick and smooth. A solid choice for travelers looking for comfort and unbeatable airport access. I’d definitely stay here again for the convenience alone.
Terjemahkan
Tanggapan dari Properti: Kia Ora Lyn,Thank you for taking the time to share your experience whilst staying at Our Place recently! We appreciate your loyalty with us and are thrilled to hear that you enjoyed your stay with us and that we met your expectations. We strive to provide exceptional service and amenities to all of our guests, and we're delighted that we could do so for you. Thank you again for your feedback and we hope look forward to welcoming you back in the future for another enjoyable stay!Naku noa - Kind regards Sago Feagaiga Guest Relations Manager Novotel Auckland Airport
Pengguna Anonim
Superior King Room
Check-in Feb 2025
Pasangan
2 ulasan
8.0/10
Luar Biasa
Diposting pada 29 Mar 2025
Overall is fine, but hotel is inflexible in making some changes just due to we booked through trip.com. I bought a room for 2 nights in a separate bookings which the second night come with breakfast while the first night does not. Due to my flight schedule, I request to swap the breakfast to first night and is being rejected. Reason being I booked in separate booking and through agency, they couldn’t do any changes about it. Well, this reason does not really sound convincing for me, because the breakfast is buffet style, is not a difficulty to add another 2 person in I guess. Yet I am not asking for free, I had paid for it.
Terjemahkan
Tanggapan dari Properti: Kia Ora - Dear Anonymous User,Thank you for your comments received regarding your stay and we apologise that your experience did not meet your expectations; please allow me to express my sincerest apologies.At Novotel, we strive to provide a superior service experience for every guest; therefore your feedback is very important to us. Please rest assured that I will further investigate the appropriate measures to address the issues concerned regarding your breakfast to prevent future occurrence.We appreciate you sharing your concerns, and it is our hope that you will allow us the opportunity to serve you better in future.Kind regards Sago Feagaiga Guest Relations Manager Novotel Auckland Airport
Seo King Hoe
Superior King Room
Check-in Feb 2025
Pasangan
56 ulasan
9.0/10
Sangat Baik
Diposting pada 10 Mar 2025
Conveniently located next to international terminal. Bed was comfortable especially the pillow soft to sleep on. Breakfast was great.
Terjemahkan
Tanggapan dari Properti: Kia Ora - Dear HL Gan,Thank you for your comments received regarding your recent stay with us. It is always a pleasure to receive feedback from our guests. I will share your experience with our team and am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. We look forward to being of service at your next visit. Naku noa - Kind regards Sago Feagaiga Guest Relations Manager Novotel Auckland Airport
Leung 168
Superior Two Double Room
Check-in Des 2024
Keluarga
19 ulasan
9.5/10
Menakjubkan
Diposting pada 5 Feb 2025
Good place to stay after the late arrival flight. Breakfast buffet is excellent, with freshly squeezed orange juice.
Terjemahkan
Pengguna Anonim
Superior King Room
Check-in Des 2024
Sendiri
4 ulasan
8.5/10
Luar Biasa
Diposting pada 29 Jan 2025
Food quality in restaurants is disappointing with such wonderful setups in such excellent location. More quality of local signatures (nz have lots of lambs and sold huge amount of racks globally, but i can only have rump steaks here) more international quality and varitals should be prepared for international guests in mind.
Terjemahkan
AylwinD
Kamar Superior dengan 1 Tempat Tidur Ukuran King - Dapat Diakses
Check-in Nov 2024
Pasangan
4 ulasan
10/10
Fantastis
Diposting pada 3 Jan 2025
Booked Novotel at AKL airport since it was the closest hotel. Room was fantastic and since we had a flight out the next day, saved a lot of stress of getting a shuttle bus with our bags. The room was furnished with a very comfortable bed and bathroom was huge. Even though the AKL airport runway was visible from the room, due to double pane glass windows, we did not hear sounds of jets taking off or landing. Highly recommended if staying to catch early flight out to save time and hassle
Terjemahkan
Tanggapan dari Properti: Kia Ora - Dear AlwinD,We very much appreciate your comments regarding your stay at Our Place. It is always a pleasure to receive positive feedback. I will share your comments with our team and am sure your feedback will serve as an encouragement to our staff as we strive to continuously improve the quality of our services.Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one.Naku noa - Kind regards Sago Feagaiga Guest Relations Manager Novotel Auckland Airport
Boshiwu
Kamar Eksekutif
Check-in Nov 2024
Pasangan
47 ulasan
9.5/10
Menakjubkan
Diposting pada 16 Des 2024
The hotel’s location was perfect for those catching early flight or late arrival. It’s about five minutes walking distance to international arrival exit. The room was spacious and furniture was modern. The breakfast was delicious and had a variety of food and fruits. The wifi was very slow and the booking details were not shared between the reception and the restaurant.
Terjemahkan
Tanggapan dari Properti: Kia Ora - Good afternoon Boshiwu,Thank you for your comments received regarding your stay and we apologise that your experience did not meet your expectations; please allow me to express my sincerest apologies.At Novotel, we strive to provide a superior service experience for every guest; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the issue concerned to prevent future occurrence.We appreciate you sharing your concerns, and it is our hope that you will allow us the opportunity to serve you better in future.Kind regards Sago Feagaiga Guest Relations Manager Novotel Auckland Airport
Welly Maharani
Kamar Superior dengan 1 Tempat Tidur Ukuran King - Dapat Diakses
Check-in Okt 2024
Lainnya
1 ulasan
10/10
Fantastis
Diposting pada 2 Des 2024
I stayed here on my last night in Auckland before my early morning flight back to Jakarta. My room, located on the corner of the building, had a truly stunning view that delighted me so much! I would definitely stay at the Novotel again if I ever return to Auckland and have an early morning flight to catch.
Terjemahkan
Tanggapan dari Properti: Kia Ora - Dear Welly,Thank you for sharing your experience regarding your recent stay at Our Place. We really appreciate your kind words of encouragement.It is so pleasing to know that when our guests leave us, we have made a long lasting impression by delivering our unique, friendly Aotearoa New Zealand hospitality.I will ensure this feedback is circulated to all our departments and we look forward to being of service to you again in future.Kind regards,Sago Feagaiga Guest Relations Manager Novotel Auckland Airport
Yang
Superior King Room
Check-in Mar 2025
Keluarga
1 ulasan
6.0/10
Diposting pada 29 Apr 2025
I had a very disappointing experience with the Novotel team’s service. I called twice regarding a lost item, and each time I had to wait nearly 10 minutes before anyone responded. When I finally got through, I was a little disoriented at first, but the staff member handled my inquiry very carelessly. Even after I clearly provided our room number, she got it wrong and I had to correct her multiple times. Her attitude felt inattentive and unprofessional. This experience left a very poor impression, and I will definitely not choose to stay here again.
Terjemahkan
Tamu
Superior Two Double Room
Check-in Mar 2025
Bisnis
1 ulasan
7.5/10
Diposting pada 18 Apr 2025
Comfortable place to stay. It’s the closest hotel to Auckland airport and it was so convenient for traveller like me. Good gym facility.
Terjemahkan
Tanggapan dari Properti: Kia Ora - Dear Guest User,Thank you for your comments received regarding your recent stay with us. It is always a pleasure to receive feedback from our guests. I will share your experience with our team and am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. We look forward to being of service at your next visit. Naku noa - Kind regards Sago Feagaiga Guest Relations Manager Novotel Auckland Airport
Yvette0904GW
Superior King Room
Check-in Mar 2025
Sendiri
7 ulasan
8.0/10
Luar Biasa
Diposting pada 11 Apr 2025
This is an excellent location for long layovers and it’s greatly appreciated to be able to take a load off in a comfortable space. Super easy to get to and check in .
Terjemahkan
Tanggapan dari Properti: Kia Ora - Dear Yvette0904GW,We very much appreciate your comments regarding your stay at Our Place. It is always a pleasure to receive positive feedback. I will share your comments with our team and am sure your feedback will serve as an encouragement to our staff as we strive to continuously improve the quality of our services.Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one.Naku noa - Kind regards Sago Feagaiga Guest Relations Manager Novotel Auckland Airport
Lor Tan
Kamar Superior dengan 1 Tempat Tidur Ukuran King - Dapat Diakses
Check-in Jul 2024
Pasangan
1 ulasan
9.5/10
Menakjubkan
Diposting pada 25 Sep 2024
This is our first trip to NZ , the Hotel is just walking distance from the airport, so it is convenient ,staffs are helpful, the room was nice n clean. Thanks
Terjemahkan
Tanggapan dari Properti: Dear Tan,Thank you for sharing your experience regarding your recent stay at Our Place; we appreciate your kind words of encouragement.It is pleasing to know that when our guests leave Our Place, we have made a long lasting impression by delivering our unique, friendly Aotearoa New Zealand hospitality.I will ensure this feedback is circulated to all our departments and we look forward to being of service to you again in future.Naku Noa - Kind regards,Sago Feagaiga Guest Relations Manager Novotel Auckland Airport
Sophist
Superior Two Double Room
Check-in Jul 2024
Keluarga
3 ulasan
8.5/10
Luar Biasa
Diposting pada 26 Agt 2024
Very convenient hotel, 1 minute walk to the international airport. There are shopping stores and restaurants near the hotel, around 10 minutes walk to supermarket.
Terjemahkan
Tanggapan dari Properti: Dear Sophist, Thank you for sharing your experience regarding your recent stay at Our Place; we appreciate your kind words of encouragement.It is pleasing to know that when our guests leave Our Place, we have made a long lasting impression by delivering our unique, friendly Aotearoa New Zealand hospitality.I will ensure this feedback is circulated to all our departments and we look forward to being of service to you again in future.Naku Noa - Kind regards,Sago Feagaiga Guest Relations Manager Novotel Auckland Airport
Tamu
Superior King Room
Check-in Jan 2025
Sendiri
2 ulasan
9.5/10
Menakjubkan
Diposting pada 25 Feb 2025
Hotel is in an excellent spot for an overnight at the airport. Restaurant is great and breakfast was good too. Would definitely recommend.
Terjemahkan
Tanggapan dari Properti: Kia Ora - Dear Guest User,We very much appreciate your comments regarding your stay at Our Place. It is always a pleasure to receive positive feedback. I will share your comments with our team and am sure your feedback will serve as an encouragement to our staff as we strive to continuously improve the quality of our services.Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one.Naku noa - Kind regards Sago Feagaiga Guest Relations Manager Novotel Auckland Airport