Untuk memastikan keaslian rating yang ditampilkan, kami tidak hanya menghitung rata-rata nilainya, tetapi juga mempertimbangkan kredibilitas ulasan dan tanggal menginap tamu untuk menentukan rating final.
Our stay was perfect. All the staff was super friendly and helpful. The a la carte restaurant Mangal was the best highlight for our evenings. Thanks to chef Mohammed Ibrahim and all the staff there. All the other a la carte restaurants are bad, but staff is trying their best to make you enjoy your meals. The staff deserves the best rating for this review I am writing they made our stay much better then expected. The junior suite with seaview is amazing I recommend this room. The main restaurant only the breakfast is perfect, the lunch, dinner is very bad. Best to eat snacks at Yades at the beach. The Oasis beach bar Mohammed Derar is super super nice great service. Really all of the staff deserves a big appreciation. The animation team is sleeping need some training and experience. The shows are super short and very boring. There is no music in the beach only 3 songs for the whole day.
Terjemahkan
Mary
Menginap di Mei 2023
Keluarga
5.0/5
Fantastis
Diposting pada 31 Mei 2023
Great hotel, staff was amazing they went above and beyond to make our stay exceptional.
Food was so delicious and so many varieties.
Zachariah the assistant front desk manager provided a great customer service, the chef on the grill station, the housekeeping manager,Adam in the restaurant and the beach team were so friendly and helpful.
Highly recommend and we will be back again.
Terjemahkan
Ayda
Menginap di Mar 2024
Lainnya
4.0/5
Luar Biasa
Diposting pada 27 Mar 2024
All good. Nothing to complain.
Terjemahkan
Mohammed
Menginap di Feb 2023
Lainnya
4.0/5
Luar Biasa
Diposting pada 17 Feb 2023
The hotel was nice - rooms were basic but the amenities were good. I liked the variety of food available which always tasted fresh. Sometimes felt the food was similar between restaurants. The kids areas need more work and more things available as the play area is outdoors and very basic and some of the events are in the evening when kids are asleep.
Terjemahkan
Sandro Andreas
Menginap di Sep 2022
Lainnya
5.0/5
Fantastis
Diposting pada 15 Sep 2022
Friendly staff. All inclusive food is great, big rooms very clean. Pretty environment nice pool area nice beach (with saftey net to prevent bigger fish and jelly fish to enter the lagoon.)
nice shisha bar (not all inclusive but very worth the money!) souvenir shop. childfriendly animators.
it was my second stay at this hotel and i recommend highly.
Terjemahkan
Hassan
Menginap di Sep 2022
Keluarga
2.0/5
Diposting pada 1 Sep 2022
Only one resturant had great food Mangal with chief Mohamad was amazing. All other resturants did not have great food. Front manager Shareef and staff were very nice.
Terjemahkan
Zeeshan
Menginap di Jul 2022
Lainnya
3.0/5
Diposting pada 1 Jul 2022
I would not recommend this place due to the behavior of staff at checkout.
I had accidentally left one pool towel at the pool and did not have the pool card to return. The check out staff did not believe my account and charged me 15$ for a pool towel. It was just a horrible experience.
Terjemahkan
Karen
Menginap di Jun 2022
Keluarga
5.0/5
Fantastis
Diposting pada 28 Jun 2022
If you are looking to spend the best time in Hurghada, Sunrise Crystal Bay is the place to go. Food is great, lots of options that would suit every palate. We were a family of 11 people and we always had something to do. kids friendly activities were great. I would like to specifically mention the amazing care and support of Ahmed Youness who accommodated my requests during our 6 days stay. Mr Ali and Ashraf from Guest relations have the best attitude and conflict resolution skills with very happy manners.
Terjemahkan
MAHMOUD
Menginap di Jun 2022
Lainnya
4.0/5
Luar Biasa
Diposting pada 23 Jun 2022
It was a great vacation, the atmosphere was excellent, the receptionist staff were friendly and helpful and upgrade our room from standard to deluxe, and the rooms were clean and comfortable also there were a lot of activities on the beach and pool, the food in the main restaurant provided a low variety and quality of food but the a la cart restaurants were amazing my recommendation Elia, mangal and Indian restaurants
The snacks in the beach restaurant was delicious and tasty (yades) also the animation team was so kind, joyful and helpful finally overall the accommodation was very good special thanks to mr.mazen the head of indian restaurant for his advice and helping us to establish the best a la carte restaurants
Terjemahkan
MAHMOUD
Menginap di Jun 2022
Lainnya
4.0/5
Luar Biasa
Diposting pada 23 Jun 2022
It was a great vacation, the atmosphere was excellent, the receptionist staff were friendly and helpful and upgrade our room from standard to deluxe, and the rooms were clean and comfortable also there were a lot of activities on the beach and pool, the food in the main restaurant provided a low variety and quality of food but the a la cart restaurants were amazing my recommendation Elia, mangal and Indian restaurants
The snacks in the beach restaurant was delicious and tasty (yades) also the animation team was so kind, joyful and helpful
finally, overall the accommodation was very good special thanks to mr.mazen the head of indian restaurant for his advice and helping us to select the best a la carte restaurants.
Terjemahkan
Franck
Menginap di Jun 2022
Lainnya
5.0/5
Fantastis
Diposting pada 2 Jun 2022
I had a great stay at Sunrise Crystal Bay resort.
The general manager Mr Tarek and his customer care service are fabulous people.
They solved the little issues i had and made sure my stay was wonderful.
The food was great either in the main restaurant and in the Indian restaurant where i had a fantastic dinner.
I also had a breakfast at the Greek restaurant and it was great !!
The pools are great!! The beach is cool and clean.
I really felt like in an international 5 stars hotel.